Customer Ratings & Reviews
- Model:
- 55Q750G
- SKU:
- 6538130
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the excellent picture quality, good refresh rate, and brightness of the 55" Class Q7 Series QLED 4K UHD Smart TV. Many find it great for gaming and appreciate its ease of use and Google TV features. Some customers have reported issues with the remote control, reliability, VRR, and operating system.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture qualityCons mentioned:Reliability
Amazing TV!
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is stunning, beautiful picture in every way possible. The only downsides so far are that you can connect the TV to Alexa, but you can’t turn the TV on using Alexa… you can turn the off, volume up, volume down, pause, play. But, after all the research I did, you cannot for whatever reason… Alexa states that “TV does not support this action.” And also, the very last thing is that sometimes the TV will not turn on and I have to get up and unplug the tv and plug it back in… those are the only two things so far that are very inconvenient.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi King,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture qualityCons mentioned:Reliability
Random Restarts and Power-Offs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture itself looked great (to me) for the price range. Within a couple of weeks the screen froze: there was still audio for a few seconds, then the TV restarted itself. I thought maybe it needed firmware updates, but it was already up to date, and it’s done it four more times since (five times in less than two months). Earlier this week it powered itself off completely. Overheating isn’t the issue - in at least three of the instances the TV had been on less than an hour. Odd connections aren’t the issue - in the first few instances it only had HDMI and Optical Audio, the most recent incidents it had HDMI ARC only. I’m returning it for a more reputable brand.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DLT0,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Reliability
Loved it at first
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it about 8 months ago and loved it. Lately it freezes all the time goes conoletely unresponsive and have to restart it. Tried all the IT tricks and ir still just siezes up.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Seth,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Reliability
Dead one month after warranty expired.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I owned this TV for one year and one month. The "one month" being critical as it pushed it out of warranty. Started flickering, going dim, and died. I've never had a TV die so quickly. Very disappointed.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi TajM, Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support
- Cons mentioned:Reliability
Don’t do it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I strongly discourage others from making this mistake. Bought it to get android interrace like my Sony, but two died in less than a month. The first one was immediate, the next one went in a “death loop of restarts” after a month. Get a better brand and save it headaches I experienced…
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MonteD,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Reliability
Freezing daily
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t recommend had this tv for just over a year and it needs to be restarted everyday. Actual unplug and restart.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi CATVR,
Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Reliability
Broke down after a month of use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV broke down after a month of use. Customer service is horrible, I have provided all of the information requested and they are refusing to dispatch repair or send a replacement. It's been a nightmare. Stay away from this manufacturer. They might be cheap, and you are getting what you pay for.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Jacob,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. We would love the opportunity to look into this for you and review your case to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support