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Customer Ratings & Reviews

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$427.99
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Customer reviews

Rating 4.6 out of 5 stars with 1349 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the excellent picture quality, good refresh rate, and brightness of the 55" Class Q7 Series QLED 4K UHD Smart TV. Many find it great for gaming and appreciate its ease of use and Google TV features. Some customers have reported issues with the remote control, reliability, VRR, and operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1-10 of 10 reviews
  • Pros mentioned:
    Picture quality, Refresh rate
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Awesome tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Tv for the price. Colors are rich and crisp. 120 hertz, Dolby atmos, hdr 10 all are excellent for gaming. My only beef is the remote. I wish it had number buttons.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Gracy916,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    TLC QLED 55 inch 4K

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. It did take some getting used to the remote control. It was different from the Samsung remote. Picture quality and sound are good. The discripttion said yes to ajustable stand in error. We are pleased with the TLC 55 inch

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi GwendolynH,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! The feet are indeed adjustable and can be reversed to utilize a narrow foot placement. If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Happy wxcept for weirs problem with remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the tv itself. Nice picture, sound. Easy set up. Buthere is a weird issue with the remote. On the Dstream app only there is an annoyining lag between pressing the button and the tv responding. Neither TCL or Dstream had any answers.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Goose,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    TCL 55" Q7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid picture and sound. Remote is a bit disorganized in the button placement. Overall good TV for the price

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    It’s ok!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote is long and not intuitive. I was used to a stubby Roku remote with volume on the side and rewind/fast forward buttons. TV works good.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Poor remote functions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No way to fast forward or rewind tv shows using remote. There are no dedicated keys and arrows don't respond on tv

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Jjjj,

      Thank you for taking the time to provide your feedback. The directional pad can be used to fast-forward or rewind content. If you need further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    second guess open box purchases

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was an open box purchase. the quality of the television was great, however, it was missing screws, remote control, and the cord.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Adam,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! For Open-Box items, you would need to contact your retailer for assistance regarding missing accessories. If you need any further assistance with the TV itself, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Disappointing for previous 6 Series owner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is average. Coming from a 6 series, the brightness and the colors do not match the quality. There's no anti-glare coating on the screen, so unless you're putting in a basement room, you'll be disappointed. The control is a bit of mess with two TCL hotkeys, and the volume up and down that is difficult to find even though it has some sort of backlight (yes in the year 2023 this happened). Beyond that, the color gamut and calibration seem off out of the box. Support the competition this year. Let them try again, but stay away from this model.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi dragonmar,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV typically produces a beautiful picture. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.

      Thank you,

      Sara
      TCL Customer Support

  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    TCL 55" t.v.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good recommendation, but can't get it to sync totally with my remote.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    terrible remote & manua

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great. However the remote is very difficult to use. Wanted to set up favorite channels but still can't figure it out? I downloaded your manual & it was useless.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DougM,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support