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Customer Ratings & Reviews

Your price for this item is $427.99
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Customer reviews

Rating 4.6 out of 5 stars with 1338 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the excellent picture quality and refresh rate of the 55" Class Q7 Series QLED 4K UHD HDR Smart TV. Many appreciate its brightness, ease of use, and suitability for gaming, especially considering the price. However, some customers have reported issues with the remote control and the reliability of the TV. There are also a few mentions of problems related to VRR and the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,338 reviews
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great Picture- Even Better Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy to operate and an affordable price. Highly recommend.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi StevenZavala,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The motion on this tv is class leading. I've had Samsung and Sony mid to high range models and this TCL tv is way better for motion. With motion settings near max watching movies looks incredible. Dialogue is easy to hear with the TV's speakers and the google tv interface is super-fast. The tv hits way above its price point and has a picture quality of TVs twice its price. It's Awesome for both pc and console gaming with High fps support. I've never had a TCL product before, but so far, I'm very impressed.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TVWizard,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Amazing value, 120hz, full array local dimming!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from someone who typically buys higher-end LG-OLED stuff, I was impressed by the picture of this tv. It’s not OLED, obviously, but has a very vivid picture with full HDR/Dolby Vision support. The overall build quality feels fine, but it’s really the picture quality and features that make this tv stand out at this price. Full array local dimming, as well as a native 120hz panel under $500 is a steal.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Wolfsack,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Gaming, Picture quality

    Rated 5 out of 5 stars

    amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing TV good for gaming and watching movies great sound

    I would recommend this to a friend
  • Pros mentioned:
    Gaming, Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been blown away by this TV! The picture quality is really good for both gaming on my PS5 and for watching TV. I love the built in Alexa functionality with all the streaming apps built in. Also, a nice touch is that the remote also illuminates, making it easy to see what buttons you are pushing when it’s dark.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Love this TV, great value

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 120hz refresh is everything at this size. Crisp colors, fantastic value for a 55 inch!

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 4 out of 5 stars

    Great buy at a reasonable price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: My TV was getting week on brightness and Tom's Guide gave this one thumbs up. I agree. It looks great. It includes Google TV is you are interested and has 4 HDMI slots but number 4 is also for ARC to return audio to an AV Dolby Amplifier. I have a ROKU and Dish network and they work well. Cons: I have an ONKYO AV amp with several HDMI slots. When I connected to the TCL HDMI input we found that the DVD player would not transmit through the amp to the TV. I called TCL customer support (Philipines?) and was informed that I would have to connect the DVD direct to the TV. This is my third LED TV and it worked on the others passing through just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Awesome tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to upgrade our 10 year old family room tv and chose this one for the 120 hrtz to maximize play on ps5. My whole family is very satisfied with this tv. The speakers go much louder than our previous tv. I can't believe how clear everything is watching on this tv. You can see every little detail down to individual stitches and hairs when playing on the ps5. My teenage sons are very happy with this upgrade. Awesome buy. Wish I'd have gotten it sooner. Also got it on sale which made it even better.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ChristyH,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Reliability
    Best Buy Employee

    Rated 4 out of 5 stars

    Amazing TV!

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is stunning, beautiful picture in every way possible. The only downsides so far are that you can connect the TV to Alexa, but you can’t turn the TV on using Alexa… you can turn the off, volume up, volume down, pause, play. But, after all the research I did, you cannot for whatever reason… Alexa states that “TV does not support this action.” And also, the very last thing is that sometimes the TV will not turn on and I have to get up and unplug the tv and plug it back in… those are the only two things so far that are very inconvenient.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi King,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Refresh rate
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Murat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The image quality and refresh rate are very good. However, lag and freezing may occur during application transitions.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best buy excellent service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. More than a review for the 55" Q7 series, I decided to write this review to Best Buy. Your know you are dealing with a real store not just an online presence. I bought the TV online. I pick it up at the store. Set it up. No power. Call the vendor support line. Definite no power. Call the store. Returned and delivered. Replacement, I set it up. Turn on. Everything works. No harm no foul. Service when it is needed from the start. The TV is amazing. TCL much better than Samsung, on par with LG in some categories.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Great 4K 120hz tv!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought after owning the 85” as my main tv. This 55” in the bedroom is grest for watching movies, and gaming st 120hz. I love it so much. Bright and clear 4K! Checks all the xbox series x boxes! Happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    TCL Q7

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it with PS5 and the gaming on this tv is amazing. The colors , contrast , brightness are great. 120hz screen to add . Game mode and vrr

    I would recommend this to a friend
  • Pros mentioned:
    Gaming, Picture quality

    Rated 5 out of 5 stars

    TCL 55in Lovin it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned for about 3 weeks now. Picture quality is great. Audio is certainly usable for me but some may want to invest in a sound bar, etc. Gaming is great as well but have not tested the full potential this TV will support Replaced a Hisense that was driving me nuts. Remote quit working, would drop WiFi and I mean it would turn wifi off on its own. Anyway, already had a TCL I actually use as a computer monitor and has been perfect. Best bang for the buck in my opinion.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Grifman,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Massive improvement over LCD

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Massive improvement over an LCD tv would recommend also for the high refresh rate

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful Crisp picture!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TCL 55" Q7 CLASS 4K smart tv is everything you could possibly be looking for. I am amazed at the quality of the picture and it really is so easy to setup too. It was an enjoyable experience to use the remote because it made sense and was not at all complicated, easy to use and has all the features you could possibly need. Not only is the picture vivid but the sound is fantastic quality as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Best TV for your buck.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has been such a great purchase. The picture quality is awesome. I have been wanting to get a 120hz for the longest time. I’m an extremely happy with this purchase. I have recommended it to everyone talking about a new TV. One of the best electronic purchases I have ever made.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Broccoli,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good First Impression

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviewing a TV only days after you opened it may or may not be useful. However, I am pleased with the picture quality, the relative ease in setting it up and its features. It is a decent TV for the money paid.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid TV, especially for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s easy to use and the features are all there, but compared to a Hisense TV, the feature set isn’t nearly as adjustable or as easy to use. It’s not to say it’s a bsd TV though, as it’s a great TV and a giant leap above the ser it replaced. Setup was straightforward. The feet were easy to install and mounting was easy enough, though I wish this came with properly-sized screws itself. Setting up Google TV with the Google Home app on an iPhone went quickly, but the addition of the TCL Home app was a little annoying. Make sure you plug your devices into the correct HDMI ports. Computers should always be HDMI 1, as that’s your 4k/144 port. PS5 or Xbox Series X consoles go into HDMI 2 for 4k/120 support. HDMI eARC sound bars and receivers go into HDMI 4, but this layout can be detrimental for setups with receivers that can do 4k/120 as the eARC port is only 4k/60 capable. The big thing I noticed during setup is that the picture has a very, very strong cool bias and overdriven red tones. While adjusting color temperature helps (-3 to -5 warm), using 2-point color adjustment fixes the everything without needing a color adjustment tool like a Datacolor Spyder or Portrait Displays CalMan. If you want to do 20 point, you need one of these tools, and I’m glad that feature is at least there for those who need advanced picture calibration. As far as usage goes, this is a solid smart TV. Google TV’s interface is solid and the TCL tweaks are a nice touch; the input panel gives you direct access to specific apps as well as the inputs. Surfing antenna TV is a breeze and the ATSC 1.0 tuner means that you won’t get locked out of over-the-air broadcasts as long as they’re still in ATSC 1.0 format. (If you really want ATSC 3, you have options). The remote itself is a real highlight. While I would have loved to see it be rechargeable, the backlighting is bright enough to be useful without being annoyingly bright. The only real letdown is with the TV audio. For all the professional review sites that talked it up, I found it flat and bland. You’ll want a sound bar with this TV if audio quality matters. The surround effects with Dolby Atmos and DTS X were convincing, though far from amazing. For the price though, you can’t beat this TV. FALD, 4k/144 and 1080p/240, and a well thought-out backlit remote make this a winner.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Gaming, Refresh rate

    Rated 5 out of 5 stars

    Great for gaming

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Gaming is awesome on this TV! Color is awesome! Refresh rate works great on Halo!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi WillieS,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support