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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1343 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers highly value the excellent picture quality, good refresh rate, and brightness of the 55" Class Q7 Series QLED 4K UHD Smart TV. Many find it great for gaming and appreciate its ease of use and Google TV features. Some customers have reported issues with the remote control, reliability, VRR, and operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,343 reviews
  • Pros mentioned:
    Brightness, Refresh rate

    Rated 5 out of 5 stars

    120hz TV for less than $1,200

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, its a great TV. Definitely cant go wrong with it. Native 120hz for less than $1,200+ and up is the main deal here. Motion blurring works good, only ever use it for sports though. Colors are amazing. Viewing angle is pretty dead center so be aware of that. Sound is meh. I'd reccomend using a soundbar or whatever else your system consists of. Brightness is great, although personally id like it brighter.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DanielS,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Awesome TV for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV exceeded my expectations. The picture is excellent and the display gets BRIGHT! Shouldn’t have a problem watching in a bright room. The TV has 4 HDMI ports, with 2 ports being HDMI 2.1 - and of those two specific ports, one is rated for 144 hz, while the other rated at 120 hz. The remaining two ports are HDMI 2.0. This is a Google TV and the setup is thru the Google Home app - and setup is quick and seamless. I can’t comment on the TV speakers as I’ve only used a soundbar. I am thoroughly satisfied and would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Rivals more expensive tv's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this tv for my ex wife, still the best of friends, when we hooked it up i was blown away inthe clarity and the colors, this tv rivals the more expensive tv's on the market, if you are on a budget and want something that will be awesome in your living room or anywhere else then this is the tv for you, set up was a breeze as well, just remember to buy a sound bar

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has amazing picture and was easy to mount. Had to add sound system great for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    TV Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV i’ve had in quite a while. It supports 120hz and just has the best quality when it comes to gaming I highly recommend this TV and its a GOOD price for a 120hz TV

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for my son. Have heard nothing but amazing reviews from him. Loves the picture, brightness, sound. He plays video games refresh rate is amazing

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Todd,

      Thank you for taking the time to provide your feedback. We're thrilled that your son is enjoying his TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope he continues to have a great experience and explores more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Good buy for a less peice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good buy for a less price if you are not willing to spend a lot on a tv. The picture quality is good and so is the sound. I mainly use it mainly for gaming and other times watch movie. I have not experienced lag at all while playing the game.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The motion on this tv is class leading. I've had Samsung and Sony mid to high range models and this TCL tv is way better for motion. With motion settings near max watching movies looks incredible. Dialogue is easy to hear with the TV's speakers and the google tv interface is super-fast. The tv hits way above its price point and has a picture quality of TVs twice its price. It's Awesome for both pc and console gaming with High fps support. I've never had a TCL product before, but so far, I'm very impressed.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TVWizard,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Great for gaming

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV for gaming. The colors are bright and vicid. And it can play games up to 120 fps on playstion and Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great Picture- Even Better Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy to operate and an affordable price. Highly recommend.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi StevenZavala,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Amazing value, 120hz, full array local dimming!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from someone who typically buys higher-end LG-OLED stuff, I was impressed by the picture of this tv. It’s not OLED, obviously, but has a very vivid picture with full HDR/Dolby Vision support. The overall build quality feels fine, but it’s really the picture quality and features that make this tv stand out at this price. Full array local dimming, as well as a native 120hz panel under $500 is a steal.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Wolfsack,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Gaming, Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been blown away by this TV! The picture quality is really good for both gaming on my PS5 and for watching TV. I love the built in Alexa functionality with all the streaming apps built in. Also, a nice touch is that the remote also illuminates, making it easy to see what buttons you are pushing when it’s dark.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Awesome tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to upgrade our 10 year old family room tv and chose this one for the 120 hrtz to maximize play on ps5. My whole family is very satisfied with this tv. The speakers go much louder than our previous tv. I can't believe how clear everything is watching on this tv. You can see every little detail down to individual stitches and hairs when playing on the ps5. My teenage sons are very happy with this upgrade. Awesome buy. Wish I'd have gotten it sooner. Also got it on sale which made it even better.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ChristyH,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Refresh rate
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Murat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The image quality and refresh rate are very good. However, lag and freezing may occur during application transitions.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Reliability
    Best Buy Employee

    Rated 4 out of 5 stars

    Amazing TV!

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is stunning, beautiful picture in every way possible. The only downsides so far are that you can connect the TV to Alexa, but you can’t turn the TV on using Alexa… you can turn the off, volume up, volume down, pause, play. But, after all the research I did, you cannot for whatever reason… Alexa states that “TV does not support this action.” And also, the very last thing is that sometimes the TV will not turn on and I have to get up and unplug the tv and plug it back in… those are the only two things so far that are very inconvenient.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi King,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Simple controls and great picture quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this tv for almost two years and it has been great. Navigating through apps and different channels is simple and it also has great picture quality. Only downside is it could use a sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A very great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what you pay for it, it definitely offers an amazing quality. It's really good, not annoying to set up or anything. Its pretty dirt resistent too.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming, Picture quality

    Rated 5 out of 5 stars

    amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing TV good for gaming and watching movies great sound

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 4 out of 5 stars

    Great buy at a reasonable price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: My TV was getting week on brightness and Tom's Guide gave this one thumbs up. I agree. It looks great. It includes Google TV is you are interested and has 4 HDMI slots but number 4 is also for ARC to return audio to an AV Dolby Amplifier. I have a ROKU and Dish network and they work well. Cons: I have an ONKYO AV amp with several HDMI slots. When I connected to the TCL HDMI input we found that the DVD player would not transmit through the amp to the TV. I called TCL customer support (Philipines?) and was informed that I would have to connect the DVD direct to the TV. This is my third LED TV and it worked on the others passing through just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Love this TV, great value

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 120hz refresh is everything at this size. Crisp colors, fantastic value for a 55 inch!

    I would recommend this to a friend
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