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Customer Ratings & Reviews

Your price for this item is $427.99
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Customer reviews

Rating 4.6 out of 5 stars with 1339 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the excellent picture quality and refresh rate of the 55" Class Q7 Series QLED 4K UHD HDR Smart TV. Many appreciate its brightness, ease of use, and suitability for gaming, especially considering the price. However, some customers have reported issues with the remote control and the reliability of the TV. There are also a few mentions of problems related to VRR and the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,339 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Budget friendly TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV considering the price. Picture quality, sound, and materials are all great. Far from the best TV money can buy but hard to beat for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture and great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is pretty amazing especially at the cost compared to other brands in the same price range.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Marcelrdl,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Overall pleased with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am overall pleased with this TV so far, I've only owned it about 26 days but the picture quality is really good after calibration. Gotta say though that i'm a bit disappointed that the QM7 went on sale for the same price that I paid for this not even a full month after I bought it, and I am out of the exchange window so I can't exchange the 2023 model for the new 2024 model.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Daniel,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Not good for watching sports, but great otherwise.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV seems to not be able to handle fast moving objects. While watching hockey, the puck becomes a blur when quickly passed, and it completely disappears when a shot is made. While watching baseball, the batted ball becomes slightly blurry. While watching golf, the same thing occurs. During shows, people's faces in the background appear blurry. I've made several adjustments on the TV, but I've had little success to make it right. The picture quality is great while watching movies.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Gairf,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Gaming, Picture quality

    Rated 5 out of 5 stars

    Tyler TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. Great for gaming and with multiple players it is large enough.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that your son is enjoying his TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope he continues to have a great experience and explores more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Class Q7 series

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv for the price. Works well for my gaming and other apps I like to use. Would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Terrific TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Very clear picture. Easy set up.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DonnaG,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV all around!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very high quality TV - especially at it's price point. The picture is sharp, the sound is great (although a sound bar will always sound better) and the quality of the build is very good as well. I am very impressed with the quality overall!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv for the value. Great picture and no issues with it this far

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good 4k tv with amazing color and sound for under 400 dollars and a high refresh rate

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture for the price! If you watch a lot of sports, the refresh rate could be low for sports like tennis or hockey.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Best Buy Employee

    Rated 5 out of 5 stars

    Good services

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv, amazing customer service when I got there asking for a good price tv that I can buy for my parents and my parents loved the new upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price beautiful picture love google tv

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi PaulG,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Gaming, Picture quality

    Rated 5 out of 5 stars

    Great for gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv looks great games look amazing. Good study stands

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Treejgames420,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is excellent, very responsive Google TV, high contrast and good color in high and low light situations.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Christmas present

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family loves the television. The color and clarity is amazing! My son did research and also has Some friends that own this model they highly recommended it. The price was perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect For Me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this TV, easy to use and has a great picture. I would recommend this TV to anyone.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Paula,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL Q7

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and features. Google TV is a nice interface as well.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MarcN,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for us. Great size. Great clarity. Easy to set up.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BarbaraE,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    TCL TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect image and sound. Brightness is ok. Great value for the price paid.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JuanA,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support