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Customer Ratings & Reviews

Your price for this item is $427.99
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Customer reviews

Rating 4.6 out of 5 stars with 1339 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the excellent picture quality and refresh rate of the 55" Class Q7 Series QLED 4K UHD HDR Smart TV. Many appreciate its brightness, ease of use, and suitability for gaming, especially considering the price. However, some customers have reported issues with the remote control and the reliability of the TV. There are also a few mentions of problems related to VRR and the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,339 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful colors!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. At times the colors are incredible. Not sure the average viewer needs the upgrade though.A nice Samsung for the average person will be just fine.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Geeksquadpoor,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Adjustments & Equipment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. I had to bring the bright setting way down and the dark setting up. Or just to bright. I use the Firestick with my set with fast WiFi. Love the speed of the set. Make sure you have a Firestick that will keep up with WiFi E-6. Recommend the 120 Hz

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi VernonS,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 4 out of 5 stars

    Tcl

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far good picture and refresh rarefresh rate....

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Ffej123,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Almost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is not as vibrant and crisp as it was in the store where I picked it out in-person. It could possibly be just a factory setting that I do not know how to adjust in the menu control settings, or it could be the lighting in my room. Either way, I am slightly disappointed since, for the almost $700 price tag, I expected, "BAM!" Be prepared for the free delivery on a 55" to be just delivery only. If you are a single 55 -year-old with a bad back, you are SOL. I did not need it mounted. I only needed it lifted out of the box and placed on the console. I am still a BestBuy fan and not a lost customer. Just disappointed in this particular experience. Otherwise, would have given 5 stars since this purpchase was a better option than the one I had trouble reading text on.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Artsy,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Amazing TV!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV! Amazing contrast and refresh rate for Xbox Series X!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TW

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice, amazing picture and a pleasure to watch movies. Also works great with Sony Playstation 5. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Tv it has great features as far as pictures and sound quality goes….

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Picture Quality & a Great Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased woth ky purchase. I have another TCL but it’s a coupe years older. I really kove the picture quakity and the features. The remote that comes with this is way more practical than the small one that comes with the Roku TCL.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Gaming TV with 120 Hz

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to look for a TV for my Son that he can use for gaming and found the perfect TV for a perfect price!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV at a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was highly recommended online but also by the Best Buy sales agent. I have to admit that I was skeptical due to the low price. Both the picture as well as the installation by the Geek Squad exceeded all expections!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DrMolar,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very nice tv, picture quality is great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is awesome exactly what I wanted. The picture is fantastic and the price is hard to beat. Picture quality is up where the highend qled TV's are. I bought it for gaming however watching movies on it is also fantastic.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi NickJames,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Budget TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Budget friendly television. Has a good picture. It seems to run my PS5 just fine. Ive had it for a while and i feel its very comparable to much more expensive televisions.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JuanB,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Refresh rate

    Rated 4 out of 5 stars

    TCL QLED TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. I’ve been looking for a cheaper 120 hz tv and this one is a great choice.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BradV,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has been fantastic from a 10 year old LG 3D TV. It's fast / responsive and the features are right what I needed. Plus the price point is quite good for the quality.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi PierceB,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Greate quality tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is amazing picture quality is true to its specs. I wish i could have gotten the 65 but overall greate image tv. Cant wait to game on it.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MiguelR,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Overall a pretty solid TV.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has good color ranges whether it’s warm or cold colors, even with black or shadows in movie/shows. Amazing display for Xbox games seated from a distance of course. Very bright display so adjust accordingly to your comfort. Software is pretty solid, it’s responsive and quick to load apps and easily accessible through google home app on iPhone. Overall, a good buy for google users and enthusiasts. Wasn’t familiar with this brand but I will be a returning customer for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first time purchasing a TCL TV. I am impressed. The added addition with google tv makes it even better. So many options available. One of my best purchases of this year.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JIpad,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Refresh rate sucks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refresh rate/motion capabilities on this TV are abysmal. I bought a plasma the last year they were made, in 2014, and I loved that TV so much. Flawless picture, beautiful color production, and 600Hz refresh rate...absolutely wonderful for video games and sports. This TV is supposedly 120Hz with technology built in to simulate 240-480Hz. I assure you it works like crap. Anything that moves quickly across the screen, you can see a trail that follows the image. It's so obnoxious, it ruins watching anything with quick motion. We did try a video game and it looked okay, but football has looked terrible. If someone waves their hand or runs quickly, you see the trail. Anyone who isn't complaining about this TV must have already gotten used to the terrible refresh rates of LED TVs. I can't stand it. My plasma made it nearly 11yrs before the panel went out. I am devastated by the loss :(

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi OrionLion,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love my new TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is good, sound is good. Google platform is good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Smart TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price point for a feature rich Smart TV, picture is very good. Added a Vizio 5.1 Sound bar with sub woofer and 2 additional surround speakers - makes for a rally sweet set-up!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi EricS,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support