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Customer Ratings & Reviews

Your price for this item is $427.99
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The comparable value price is $449.99

Customer reviews

Rating 4.6 out of 5 stars with 1339 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the excellent picture quality and refresh rate of the 55" Class Q7 Series QLED 4K UHD HDR Smart TV. Many appreciate its brightness, ease of use, and suitability for gaming, especially considering the price. However, some customers have reported issues with the remote control and the reliability of the TV. There are also a few mentions of problems related to VRR and the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,339 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this television is excellent overall, nice picture, okay sound but compared to the cost this television is a home run, great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku Is the Future of programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and new programming and sports are a huge benefit to owning a Roku TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good quality for a decent price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely one of the better tv's I've had picture quality wise without having to completely break the bank

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TomH,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Top notch for price range

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for the price... we now have one in each room with the oldest being five years and still going strong. Good customer service.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JohnW,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    An amazing TV for the price!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded my expectations! All the features that are on this TV for the price that is at. Definitely a bang for your buck! First time owning a TCL product and definitely made me pull the trigger on a TCL sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice T.V. The operating system is quite quick. Sure, there are other, better ones out there. But, especially for the price, this is pretty nice.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Decent qled TV. Get it on sale.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent qled TV. Picture can look real good, but sometimes the refresh rate doesn't keep up. Blurryness happens often. I love the new Google TV interface works well with my Google products also like my phone. The one downside of this TV so far has been is that the screen is very delicate and scratches easily I have a small scratch on it out of nowhere. I also had to do a warranty exchange for the remote because it just randomly stopped working today. Customer service made me do some pretty weird troubleshooting steps to try to get the remote to work even though I tried everything that made sense.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Derek,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been nothing but great since I purchased. Wpuld definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV for a reasonable price. Little assembly but easy to complete. Picture looks good. Works for streaming.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Spankyman,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Incredible value and quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from a Q5 to this model and the OS is so much faster. The 120fps is clutch. TV looks great for games, movies, or presentation.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BestGuy,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Want quality???? Want versatility???? Buy TCL!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have sprung for the bigger one but I was skeptical about the brand. I was wrong for being skeptical. TV does exactly what I want. The resolution is 4k at 120hz as advertised. TCL equals quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything i expected exeedingly well. Google tv works great and works great with xbox series x!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Shane,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    RichardE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TCL is new brand choice for me. Great picture with excellent features. I was able set up the soundbar as well.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RichardE,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    second guess open box purchases

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was an open box purchase. the quality of the television was great, however, it was missing screws, remote control, and the cord.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Adam,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! For Open-Box items, you would need to contact your retailer for assistance regarding missing accessories. If you need any further assistance with the TV itself, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned Sony tv’s almost exclusively and bought this TCL after comparing picture quality to the same size Sony, as good as. I would recommend the TCL tv.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JerryE,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv , good for gaming. Very bright and colorful

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love TCL Q7

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this TV. Works amazing with Xbox Series X. The picture quality is hard to beat for the price. Love it!!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi StanleyW,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    I’m old but I got it fone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install Slight learning curve on how to use it but after a day or two I was able to learn all the functions

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Beatthemagnet,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the money. I compared it with much more expensive TVs and it had the features such as a high refresh rate of 120,

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi PamA,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv great value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Picture quality really good. A great tv at this price point.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RobertM,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support