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Customer Ratings & Reviews

Your price for this item is $427.99
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Customer reviews

Rating 4.6 out of 5 stars with 1339 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the excellent picture quality and refresh rate of the 55" Class Q7 Series QLED 4K UHD HDR Smart TV. Many appreciate its brightness, ease of use, and suitability for gaming, especially considering the price. However, some customers have reported issues with the remote control and the reliability of the TV. There are also a few mentions of problems related to VRR and the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,339 reviews
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. One of the best tvs ive ever seen. Was my first ever personal tv purchase and made a dream truly come true. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything is good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv. Its amazing. Has great features and the quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV with a great picture.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. This was our first TCL and we love it. We will stick with this brand.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TCL!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TCL was great! My wife loved the clarity of the picture.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AnthonyM,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    TCL 55 QLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I ever got at BestBuy, they never disappoint on stuff you need. Especially the great deals they always have for customers when you need it the most.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JoseT,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    TCL 55” Q-Series 7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent TV, just like everyone said. The sales rep I spoke with over the phone to make the purchase was great and super personal. TV has all the features I was looking for along with the specs that were within my price range. 5/5 -Jackson, Mi

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RussellV,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great product and in-store consulting services.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Best Buy employee was very helpful and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture I just don’t like the interface/ menu setting

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AnthonyC,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    My TCL TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All went well. Delivery was geart and on time. All preps for Delivery were made a head of time. Five minutes before the Delivery i received a notification call. I was waiting at the door when he arrived. Basically he was here and gone in about 5 minutes.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AnthonyW,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Excellent tv

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv great service from Best Buy, tv is awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A challenge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one dead on day 2. Replacement fine. The return a little challenging. Staff awful to great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL 55” TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and great price. Was able to get a great discount pricing. Easy to assem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality television for an affordable price. Received television expeditiously, was alerted when the delivery was being made. Personnel was very friendly and helpful

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi NigelJ,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Gaming

    Rated 4 out of 5 stars

    Outstanding!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming budget TV with all the amazing features you’ll need.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi NicholasM,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Q7 is best TV for most non-TV nerds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV for the price and what I would recommend to any and all Non-TV enthusiasts, as it represents the best value to picture quality within the budget lineup. Similar black levels and contrast to the QM8, but without the miniLED system to increase brightness and contrast.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Digga,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Nice tv, good picture.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture. Decent sound. Set up took awhile, since I am not tech savvy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    TCL

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture for a very good price, highly recommended tv

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi tedwards58,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My First experience ordering was a very Good one plus the customer service, was off the train. And iam satisfied with my order/ purchases. Manager and Asociates was very informative and pleasant.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AvalynM,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Solid mid-tier TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture, good speakers, google OS is really useful.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MichaelS,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I have ever bought. Works super fast with PS five and on my streaming devices.

    I would recommend this to a friend