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Customer Ratings & Reviews

Your price for this item is $427.99
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The comparable value price is $449.99

Customer reviews

Rating 4.6 out of 5 stars with 1339 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the excellent picture quality and refresh rate of the 55" Class Q7 Series QLED 4K UHD HDR Smart TV. Many appreciate its brightness, ease of use, and suitability for gaming, especially considering the price. However, some customers have reported issues with the remote control and the reliability of the TV. There are also a few mentions of problems related to VRR and the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,339 reviews
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stunning TV! The color accuracy is so good on this tv and it's packed with features ranging from Bluetooth to using the remote with your voice! Works with Google and when you pick up the remote it has backlights that light up. I would highly recommend this for price to performance!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised! this is a great tv! the price was even better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my main tv, and I have zero complaints. The remote is a bit small, but super functional. Perfect size for my living room, and it’s a beautiful display for watching shows or (light) gaming.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Emma,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV looks great and very responsive. One thing I dislike but not the TV’s fault it in my area we use spectrum for cable and Google TV does not allow Spectrum app yo watch local channels. May have to disconnect cable now. But I can live with that.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi PopulationUNo,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! This TV has a coaxial located on the back of the TV near the other inputs. By connecting an antenna you can receive over-the-air channels. However, the reception depends on the signal strength. We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    TCL TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for the price. Easy to setup. Good picture.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi James,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has been everything I've needed. Even in a not so big living space it does not seem too big.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    You Can Probably do better

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great for the price point, good TCL interface, nice remote, but... Less than 5 months into ownership, the tv developed a permanent vertical red line across the screen. Pretty obnoxious and not worth the effort of a manufacturer warranty but I suspect it will get worse and have a pretty limited life. The lack of a sleep timer is pretty obnoxious.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV. Great customer service. Woul absolutely recommend this store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good TV for the price, the blacks are good. Good for tv, movies and gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUENA OPCION A EXCELENTE PRECIO

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TCL es una excelente marca que ofrece una imagen nitida a un precio razonable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Tv, love that TCL with google operating system now includes Apple HomeKit support. Great feature to be able to have your Tv automatically come on when you get home, using Apple HomeKit

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DW21,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Perfect for the value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent especially compared to the similar model released a few years prior - much better design and weigh distribution - perfect for the value

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ChefMu,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    good picture quality for the price range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking at replacing a several year old TCL Roku LCD and ended up choosing this one. I would still prefer the Roku interface over the GoogleTV, but not a dealbreaker since I generally use a different streaming box

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Spidrographiti,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Gaming

    Rated 2 out of 5 stars

    Disappointed after initial excitement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially I liked the TV but I had to return two of them because of a buzzing noise. The picture gets pretty bright and it has a high contrast screen. Blacks are good for a non OLED TV. However it doesn't scale low bit rate content real well and cable TV can look good one moment and horrible the next. Gaming was excellent however.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience with upscaling. We are always looking for ways to improve, and your feedback is greatly appreciated. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking into a different TV but the best buy representative was really nice and told us her opinion based on the comparison which one would've been better

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JoshuaG,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    terrible remote & manua

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great. However the remote is very difficult to use. Wanted to set up favorite channels but still can't figure it out? I downloaded your manual & it was useless.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DougM,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked perfect for what i needed. i just needed an extra tv for my gaming

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bad service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can you give me a postal address or email address that I can send a complaint about Best Buy to Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV at a reasonable price. Unless you are super-into the technical aspects and hooking up oscilloscopes and such just go ahead and get this TV. It's going to work just fine for you.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Rhademanthis,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great TV at a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV at a great price. Great customer service and easy delivery.

    I would recommend this to a friend