Customer Ratings & Reviews
- Model:
- 55Q750G
- |
- SKU:
- 6538130
Customer reviews
Rating 4.6 out of 5 stars with 1339 reviews
(1,339 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the excellent picture quality and refresh rate of the 55" Class Q7 Series QLED 4K UHD HDR Smart TV. Many appreciate its brightness, ease of use, and suitability for gaming, especially considering the price. However, some customers have reported issues with the remote control and the reliability of the TV. There are also a few mentions of problems related to VRR and the operating system.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Smart TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Salesman was knowledgeable and had recommendations without being pushy. Items we purchased are high quality and we enjoy using them.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Teacher42,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great so far
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price this has been an excellent TV. The only thing that hasn't exceeded my expectations is the sound quality but you can't expect a TV for this price to be perfect.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Jarred,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Good product but get to know it before changes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a good product. However, it does have some questionable functionality. Maybe it just takes some more informative knowledge. Be sure you know it well before making option changes.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MichaelC,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Great TV.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and has been working just fine, but I noticed there's a big smudge in the middle, like someone rubbed it with someone sticky, I tried to clean it a bit, but didn't look like anything changed. It's not noticable when the TV is on so far so that's nice.
I would recommend this to a friendBrand response from TCLExpert
Posted .Thank you for taking the time to write a review. We would appreciate the opportunity to look into this for you and see if we are able to assist you. Please reach out to tclsocial@tcl.com to see if we can isolate what is occurring. Please include your contact information and a description of what we can assist with and someone will get back to you as soon as they can. Best, Brandon TCL Customer Support
Rated 3 out of 5 stars
TV is good value at the discounted price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is above average and a good bang for your buck. It has much more to offer than other premium brands such as Sony, Samsung and LG TVs that are around this price point. My biggest complaint with this TV is the pre-calibration is terrible so if you’re interested in buying this TV make sure you change up the settings when you get it. Also when you turn off the TV there is a slight audio delay around 1-3 seconds where it still plays audio when you turn off the TV which is pretty annoying.
I would recommend this to a friendRated 5 out of 5 stars
So surprised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never purchased this brand tv before. The clarity and sleekness of this tv is awesome. I will continue to support this brand and the price was very reasonable
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi QuentinB,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Solid TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid TV without any drama. The anti-reflection mechanism can be better. It becomes hard to see if you have a window close to it.
I would recommend this to a friendRated 5 out of 5 stars
Excellence sales people and product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sales woman who took us the exact type of TV I desired The chat salesperson was excellent and researched the TV and features I was seeking The TV itself id excellent.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JohnK,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
First TV in Charlotte
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing TV Thanks to Best Buy team for their help in choosing this TV.
I would recommend this to a friendRated 5 out of 5 stars
Watch TCL Smart TV here!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second TCL smart TV I have added to my home. This one is in the guest room. Love it!
I would recommend this to a friendRated 5 out of 5 stars
Great value TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, there isn’t a better tv out there. I can’t believe a 120mhz panel was only 499. There are better tvs out there but no where near this price slot.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
It’s alright, disappointing for gaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture looks great but motion in gaming is a severe issue with tons of shadowing. Great for watching movies, not so much for gaming.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MichealG,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Best quality you can get for the price.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has been the perfect choice for me. Pairs excellently with the xbox series x, i can finally take advantage of the specs.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi refreshrate4kheckyes,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good tv however I have experienced some issues with colors going bright and dim when playing video games
I would recommend this to a friendRated 4 out of 5 stars
Good for gaming.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The kid loves it for gaming. He loves it more than the Sony x90j. I think the colors look slightly washed. But the input lag is better.
I would recommend this to a friendRated 5 out of 5 stars
BEST TV
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beyond what I expected. QLED is definitely the way to go for tvs
I would recommend this to a friendRated 5 out of 5 stars
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for features. Screen is bright and clear. I don’t like the feet and how spaced out they are but that’s fine.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Reliability
Rated 1 out of 5 stars
Dead one month after warranty expired.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I owned this TV for one year and one month. The "one month" being critical as it pushed it out of warranty. Started flickering, going dim, and died. I've never had a TV die so quickly. Very disappointed.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi TajM, Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support
Rated 5 out of 5 stars
Wow!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TCL was the last on my list but once i seen it next to the Sony and LG Oled for a significant price saving...it was a go....and wow love it for my games !!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Hitechstuff,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
the qled upgrade I was looking for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm happy with the video quality upgrading from normal led 4k to the led qleds is a notable difference, and nice to rewatch old shows/movies to see how much I actually didn't see.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Ryanl,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support