Customer Ratings & Reviews
- Model:
- 55Q750G
- |
- SKU:
- 6538130
Customer reviews
Rating 4.6 out of 5 stars with 1340 reviews
(1,340 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the excellent picture quality and refresh rate of the 55" Class Q7 Series QLED 4K UHD HDR Smart TV. Many appreciate its brightness, ease of use, and suitability for gaming, especially considering the price. However, some customers have reported issues with the remote control and the reliability of the TV. There are also a few mentions of problems related to VRR and the operating system.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Good Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV for the money. Set up was a bit cumbersome
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MattH,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
A great buy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this television, it has everything I want, I just wish I had bought the 65 inch version
I would recommend this to a friendRated 5 out of 5 stars
Nice But LG
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good But don’t fit in the room it’s just. Was to large
I would recommend this to a friendRated 4 out of 5 stars
Good bang for your buck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good budget option for a latest technology 4k TV
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi RicardoR,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
My gaming screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great tv I just hope an update happens that tightens up the processing on the picture
I would recommend this to a friendRated 5 out of 5 stars
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to play my PS5 on and i am very happy with it.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DavidW,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Good, Could be Better.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture, no automatic screen saver. Disappointed
No, I would not recommend this to a friend Rated 1 out of 5 stars
Possible Issues with This TCL Model
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new TCL TV was delivered and installed at the end of June 2023. It died on 10.15.2023. TV was turned on with nothing viewable but a black screen After spending time on the phone with TCL Support, they determined the issue was with the TV. Apparently there are problems with this model's back light. Now I'm in limbo with no TV waiting for TCL to hopefully replace. I'm an older customer unable to lift heavy items and paid extra for Best Buy to install. If the tv is replaced, I'll need a friend or family member to assist me. I will update this review once a resolution is provided by TCL.
No, I would not recommend this to a friendRated 4 out of 5 stars
Okay
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv good tv good tv good tv bad out of box caliberation
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Noah,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Bright tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and affordable smart tv, love it so far and i recommend it.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Guindacpan,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
tcl Q7
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I buy this tvin best buy . How many ram has this tv?
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Elshogunblanco,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. You can visit www.tcl.com/us/en/products/home-theater/q7-class/55-class-4k-qled-hdr-google-tv-55q750g to see all of the published information about this TV. If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
TCL TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice TV. Wish there were more apps to download.
I would recommend this to a friendRated 3 out of 5 stars
Motion monstrocity
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Motion looks horrible, default settings are finicky and go out the window with DOLBY iq. Styrofoam gets stuck in the weird pocket under the tv screen which may damage over time. Ended up returning it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi polar301,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Best don't buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV stopped working after 3 weeks and Best buy said they couldn't help because it was more than 14 days. We purchased a 5 year geek squad warranty plan that clearly states that it begins on the day of purchase but Best buy made us go through the manufacturer to get a replacement. It was a huge hassle and took over 2 weeks. We had no TV for the Superbowl. The best part is that Best buy is who delivered the new TV for the manufacturer. Also, got stuck with a broken TV that I had to pay 30 bucks to get rid of at the local dump. Will not be spending my money with Best buy ever again. They are a horrible company with even worse customer service.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Customer,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Ok tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. Wouldn't buy it again. Its a ok TV and offer so much on paper for the price. I would skip this one and buy a Sony on the same price range but gutting it open box so you can save a few bucks for same product.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Getit,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Need work
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review..Its trash all around. The picture studders/flicke4s on most programming. Options limited.good picture. Not great. Its ok for the price. The overal quality needs work
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi nepasi,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Reliability
Rated 1 out of 5 stars
Freezing daily
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t recommend had this tv for just over a year and it needs to be restarted everyday. Actual unplug and restart.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi CATVR,
Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Wouldn't recommend if pairing with PC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn't recommend this TV if you're primarily going to be using it with a PC like I do. I bought this TV instead of $200 cheaper models specifically because it was advertised to support 4k 120hz. The maximum I've found it to support with my PC is 1440p 120hz. Further, it has real issues with dual screen set up. My PC is connected to a monitor and this TV. For some reason games won't play on my TV at 1440p without my monitor also being on. If I turn the monitor off in the settings the TV can only run 120 hz at 1080p. Anytime I want to switch from the TV to the monitor without having the monitor on I have to go into NVIDA's Control Panel and turn the one I'm not using off. I've used this same PC with 2 other TVs and never had this issue.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi John,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Came out of the box broken!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV, took it home set it up on my wall and found out that the soeakers were broken right out of the box! I tried everything to get them to work, including a factory reset. I called the TCL customer support number and it doesnt even ring just hangs up! Took it back to Best Buy and told one of the workers first thing he said to me was “im not surprised, we see a lot of people returning their TCL tv’s within a year of their purchase date. I’d highly recommend not buying anythinf from this company! I was told to stick with Sony or LG if you want reliability and the least returned brands overtime! I’ll never consider any from TCL ever again.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Ryzone,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 1 out of 5 stars
Bad picture and color quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought with the impression of having very good for series 6 and 8 but got very bad on this series 7. Ofcourse TV was cheaper than market but my $300 and 5 year old Samsung led tv gives me more good and proper picture quality.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JayP,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV typically produces a beautiful picture. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support