Customer Ratings & Reviews
- Model:
- 55Q750G
- |
- SKU:
- 6538130
Customer reviews
Rating 4.6 out of 5 stars with 1340 reviews
(1,340 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the excellent picture quality and refresh rate of the 55" Class Q7 Series QLED 4K UHD HDR Smart TV. Many appreciate its brightness, ease of use, and suitability for gaming, especially considering the price. However, some customers have reported issues with the remote control and the reliability of the TV. There are also a few mentions of problems related to VRR and the operating system.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
TV purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not happy with this TV. At times I thought it was blurry. It would get louder sometimes when changing stations. I decided to return it and replace with a Samsung. I went to the Georgetown, Texas store and had a hard time with the return. They also would not haul away the original 55" TV from before the TCL. I called the Round Rock Store and the sales person was so nice and took care of the replacement, setup and haul away. He made me feel like he cared about my what I was saying.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MargaretS,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
It's a good starter TV but not the best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hoping to love this TV however the picture quality is not close to my Sony TV. I was told this was one of the best quality. I might return and get a Sony
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Betsy,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV typically produces a beautiful picture. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Running 120 hz with apple tv box ?
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought new tcl tv 120 hz and new hdmi 48 gpbs , new apple tv 4k ( 3 gene ). Not get running 120 hz. Locked hdr x10 60 hz. Open how get running 120 hz
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Wildmonkeygirl,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Only one audio output
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality TV but only allows one audio output. I wear hearing aids and use a transmitter connected through the optical port to listen to tv. On this set you can only activate the sound bar or the optical port, not both. So now I cannot watch tv with anyone. There was nothing about this in any of the literature that I read so did not discover it until I set everything up. Threw the packing away so I can’t return it either. My old TCL worked fine. Don’t know why they changed it. Expensive lesson.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ChuckH,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. All of our newer models only support one type of audio output at a time. We are always looking for ways to improve, and your feedback is greatly appreciated. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Glitchy apps, turns on by itself
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV started out great, but after a few months it started turning on by itself. The worst is when you’re sleeping and it turns on, full brightness. Problem is intermittent. Tech support makes you do a factory reset, just for it to start acting up again a few weeks later. TCL closes your ticket within days, and you have to start all over again. I own 2 TCL tvs, both have the same issue. Additionally, the apps like Netflix, paramount, etc.. get glitchy and don’t load properly. Only way to fix is go through the menu and restart the tv. Will never buy TCL again
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Electech,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Screen was damanged right out of the box
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was so excited about this but right when I took it out i noticed dead pixels. I read some horror stories about TLC but right out of the box?
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Joey,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. We take great measures to ensure that the TVs we send out are in great working condition. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Meh...
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent OS but poor TV for watching sports due to tons of motion blur. No amount of working the settings seems to fix it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JosephG,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV typically produces a beautiful picture. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 2 out of 5 stars
No on the open box
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought an open box picture flickered every couple minutes nice pictures
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi WilliamS,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Not a good choice
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this, I’ve had so many issues, it doesn’t work properly with Apple TV device and it sometimes jumps to Netflix in the middle of watching a show, again I do not recommend this tv
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Kite,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
hurry up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.some problems still waitung for service maybe will fix hope so
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RobertB,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
TCL55tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too difficult to set up. And when you think you have it down, come back the next day and it has changed.
No, I would not recommend this to a friendRated 3 out of 5 stars
Good but not enough
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV but is not what I need, remote has illuminated buttoms
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JorgeH,
Thank you for taking the time to provide your feedback. We’re sorry to hear that this TV did not fit your needs. We would love the opportunity to look into this for you to see if we can assist you in any way. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
"Excellent" open-box that wasn't excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Open box listed as "excellent", was missing screws and pixelation issue
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Nightwing3415,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Samsung TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do see some jerking motion on certain programs. Color isn't as adjustable as preferred
No, I would not recommend this to a friendRated 3 out of 5 stars
Lots o features, but super buggy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the way GoogleTV’s OS curates content from various apps. However, the UX frequently crashes
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Ciduation,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Good for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Normal quality, I’ve been having issues with tv control but good overall
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi YicetA,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Almost...but not quite.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Create customer service...but not great TV. Brought it back!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi PieVanHorn,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
TV Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was recommended by salesperson but there was no display, i trusted his words but TV color quality is not natural and adjustment is limited. Total disappointment
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi YoshikokL, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support
Rated 3 out of 5 stars
No the best but not the worse
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could said that is ok for the price, you get what you paid
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Great,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
ARC and other HDMI features do not work correctly
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture looks good, but HDMI features do not function properly. I have to reboot the TV every time I watch it to get my sound bar to work. PS5 does not change inputs or turn on and off properly. Working with TCL support has been a nightmare. I will never purchase anything made by this company again.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MichaelE,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support