Customer Ratings & Reviews
- Model:
- 55Q750G
- |
- SKU:
- 6538130
Customer reviews
Rating 4.6 out of 5 stars with 1359 reviews
(1,359 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the excellent picture quality, good refresh rate, and impressive brightness of the 55" Class Q7 Series QLED 4K UHD Smart TV. Many appreciate its suitability for gaming and the ease of use, as well as the Google TV features and HDR capabilities. However, some customers have noted issues with the remote control and operating system, while others have experienced lag and VRR problems. A few customers reported concerns about the TV's reliability.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Good Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV for the money. Set up was a bit cumbersome
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MattH,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Don't waste your time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this tv. Some content had amazing images, some content was fuzzy and unwatchable. The upscaling on local tv stations received by an antenna was bad, and way worse than the Samsung led tv from 2008 that this tv replaced. I am now looking at spending more money. I will get an entry level oled or mini led. Don't waste your valuable time and money on this tcl q7.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Flyonthewallpaper,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Good bang for your buck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good budget option for a latest technology 4k TV
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi RicardoR,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Possible Issues with This TCL Model
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new TCL TV was delivered and installed at the end of June 2023. It died on 10.15.2023. TV was turned on with nothing viewable but a black screen After spending time on the phone with TCL Support, they determined the issue was with the TV. Apparently there are problems with this model's back light. Now I'm in limbo with no TV waiting for TCL to hopefully replace. I'm an older customer unable to lift heavy items and paid extra for Best Buy to install. If the tv is replaced, I'll need a friend or family member to assist me. I will update this review once a resolution is provided by TCL.
No, I would not recommend this to a friend- Cons mentioned:Reliability
Rated 1 out of 5 stars
Don’t do it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I strongly discourage others from making this mistake. Bought it to get android interrace like my Sony, but two died in less than a month. The first one was immediate, the next one went in a “death loop of restarts” after a month. Get a better brand and save it headaches I experienced…
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MonteD,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Okay
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv good tv good tv good tv bad out of box caliberation
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Noah,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Bright tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and affordable smart tv, love it so far and i recommend it.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Guindacpan,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
tcl Q7
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I buy this tvin best buy . How many ram has this tv?
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Elshogunblanco,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. You can visit www.tcl.com/us/en/products/home-theater/q7-class/55-class-4k-qled-hdr-google-tv-55q750g to see all of the published information about this TV. If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
TCL TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice TV. Wish there were more apps to download.
I would recommend this to a friendRated 3 out of 5 stars
Motion monstrocity
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Motion looks horrible, default settings are finicky and go out the window with DOLBY iq. Styrofoam gets stuck in the weird pocket under the tv screen which may damage over time. Ended up returning it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi polar301,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Ok tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. Wouldn't buy it again. Its a ok TV and offer so much on paper for the price. I would skip this one and buy a Sony on the same price range but gutting it open box so you can save a few bucks for same product.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Getit,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Need work
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review..Its trash all around. The picture studders/flicke4s on most programming. Options limited.good picture. Not great. Its ok for the price. The overal quality needs work
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi nepasi,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Best don't buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV stopped working after 3 weeks and Best buy said they couldn't help because it was more than 14 days. We purchased a 5 year geek squad warranty plan that clearly states that it begins on the day of purchase but Best buy made us go through the manufacturer to get a replacement. It was a huge hassle and took over 2 weeks. We had no TV for the Superbowl. The best part is that Best buy is who delivered the new TV for the manufacturer. Also, got stuck with a broken TV that I had to pay 30 bucks to get rid of at the local dump. Will not be spending my money with Best buy ever again. They are a horrible company with even worse customer service.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Customer,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Wouldn't recommend if pairing with PC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn't recommend this TV if you're primarily going to be using it with a PC like I do. I bought this TV instead of $200 cheaper models specifically because it was advertised to support 4k 120hz. The maximum I've found it to support with my PC is 1440p 120hz. Further, it has real issues with dual screen set up. My PC is connected to a monitor and this TV. For some reason games won't play on my TV at 1440p without my monitor also being on. If I turn the monitor off in the settings the TV can only run 120 hz at 1080p. Anytime I want to switch from the TV to the monitor without having the monitor on I have to go into NVIDA's Control Panel and turn the one I'm not using off. I've used this same PC with 2 other TVs and never had this issue.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi John,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 1 out of 5 stars
Bad picture and color quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought with the impression of having very good for series 6 and 8 but got very bad on this series 7. Ofcourse TV was cheaper than market but my $300 and 5 year old Samsung led tv gives me more good and proper picture quality.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JayP,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV typically produces a beautiful picture. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
TV purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not happy with this TV. At times I thought it was blurry. It would get louder sometimes when changing stations. I decided to return it and replace with a Samsung. I went to the Georgetown, Texas store and had a hard time with the return. They also would not haul away the original 55" TV from before the TCL. I called the Round Rock Store and the sales person was so nice and took care of the replacement, setup and haul away. He made me feel like he cared about my what I was saying.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MargaretS,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
It's a good starter TV but not the best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hoping to love this TV however the picture quality is not close to my Sony TV. I was told this was one of the best quality. I might return and get a Sony
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Betsy,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV typically produces a beautiful picture. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Not great
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pixels issues, Google AI obtrusive can't seem to turn it off.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RedBeard,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Running 120 hz with apple tv box ?
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought new tcl tv 120 hz and new hdmi 48 gpbs , new apple tv 4k ( 3 gene ). Not get running 120 hz. Locked hdr x10 60 hz. Open how get running 120 hz
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Wildmonkeygirl,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Screen was damanged right out of the box
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was so excited about this but right when I took it out i noticed dead pixels. I read some horror stories about TLC but right out of the box?
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Joey,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. We take great measures to ensure that the TVs we send out are in great working condition. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support