Customer Ratings & Reviews
- Model:
- 55Q750G
- |
- SKU:
- 6538130
Customer reviews
Rating 4.6 out of 5 stars with 1340 reviews
(1,340 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the excellent picture quality and refresh rate of the 55" Class Q7 Series QLED 4K UHD HDR Smart TV. Many appreciate its brightness, ease of use, and suitability for gaming, especially considering the price. However, some customers have reported issues with the remote control and the reliability of the TV. There are also a few mentions of problems related to VRR and the operating system.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Had high hopes but am dissapointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been a long time lover of TCL tvs. After returning my second TCL Q7 with display issues, I am done with this line of their panels. I feel like their backlit tvs are the way to go. I will be looking to a more high end brand for an OLED, QLED, or Mini LED tv.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Josiah,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Not too good tv.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has very bad color. And sometimes when its on a bright white scene the white is blurry and I can't make out what I'm looking at.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Jonerb,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Ok tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very hard to us isnt compatible to directv streaming it lags alot got their new gemini we get a beautiful picture now saying tv doesnt support hdr. What the heck best buy no help and forget directv.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Mary,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to try to assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Picture quality disappointing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is not what I expected. Don’t like the Google remote nearly as much as the Roku they had in previous models. Wish I would have Spent a little more to get a clearer picture.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi StevenH,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. There are options available to adjust the settings to better fit your personal preference. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Motion quality was bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture was good except when there was fast motion, like throwing a football, baseball or kicking a soccer ball. The ball seemed to disappear until it was caught or stopped.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi SteveV,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
120hz refresh rate?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.feature did not work with the item, went through tcl tech support and tried for over a week to get the feature to be enabled but it did not work and truthfully shouldn't require that much effort to enable a feature touted by the manufacturer.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BenT,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Not recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV sucks it's not a Roku plus it's hard to navigate the channels the whole setup is bad
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JeffL,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
TCL not pair with Dish
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to upgrade as couldn't get this to pair with Dish
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JonR,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. This TV has various inputs that can be used with different cable boxes. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke in 20 min white screen tcl can’t fix for 4 mth under warranty
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RonP,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
TCL not for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good a picture as my old Samsung. Sound not as good either. Even its pedestal is flimsy. In process of exchanging it for..you guessed it.. a Samsung
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi CharmayneB,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Returned due to "bad panel"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went from extremely bright to very dim in first two weeks. Had to return.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Wouldn’t Buy Again
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv began to have many lines in it within a few days of purchase. Heard this is going on with all TCL Google TVs
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi LiSl,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
No stand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item as open box, but I didnt receive a tv stand and after contacting customer support they could not reimburse me. I had to buy an aftermarket tv stand but other than that the tv is fine
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Khanl,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Brightness, Refresh rate
Rated 4 out of 5 stars
Overall great set for the price!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this on for Black Friday for $499, I'm impressed by a good deal of things. This is a Google TV, if you don't like that you may not want to care about the software that comes with this. If you don't mind then read on. TCL 55Q750G Smart TV pro, no lie it literally has that in the system information. This is an impressive set from a visual standpoint and coming from a 1080p LED LCD, this set completely demolished that one from color reproduction(once you fully calibrate it) and depth of blacks, I have no idea what OLED is like but how much darker can those be remains to be seen. The setup is straightforward, mine is wall mounted above a decently sized desk, so the sound I get will differ from those who have their set on a desk or table or freely hanging on a wall. The audio was surprising for a TV, they usually sound like old radio, lots of treble, some mid range and absolutely no bass. This actually has a decent balance of all and I've yet to actually mess with the EQ at all(too lazy ATM). You won't be amazed but you won't be holding your bleeding ears because of the audio either. You want 5.1, 7.1, Atmos, DTS-X, you'll need to get the appropriate hardware for that. This TV is pretty bright, I usually have it turned down between 30-70 depending on time of day, if it gets very bright it automatically adjusts to try to compensate. Then again what person watches TV with bright sunlight blasting through the window,I never understood this complaint, do folks not have window shades or curtains?!?! It's bright enough for my eyes, your assessment may be different. This TV is mainly for gaming and it works well for that. You have a built in Game Mode that automatically turns on when your fire up your console that's connected via HDMI. You can set this to always be on if you choose to for specific port. Game mode basically turns off all that processing which can hamper gaming controller feedback and what you see happening on screen. By default it's set to auto. Ok now after gaming for some time, this TV really does shine, the viewing angles are rather tight, but if you're gaming, that's isn't going to be a problem as you're always dead center anyway. While gaming is good to excellent, there is some weirdness that I don't fully understand. I have a PS5 connected to port 1 and playing GT7 in frame rate mode, gives you great visuals but it comes with annoying ghosting on trailing edges of cars or moving objects. What's strange is this is not present when you play the game at 120hz. I think this might be that BFI as I think the panel is natively 120hz and uses BFI on lower than 120hz content. I could be wrong but that ghosting is very apparent in GT7. Wish there was a way to disable that function, which should be off in game mode. I haven't noticed this in other games I've played, but it's very apparent in GT7. Things to note, don't unplug HDMI devices while either devices are powered on, you run the risk of damaging both. Familiarize yourself with the remote, it's Bluetooth and doesn't need to be pointed at the set to transmit. You can turn off the built in TV microphone using the switch below the TCL logo about an inch to the left on the TV. No idea why it lights up to let me know it's off, that's pretty backwards, it should be lit when the mic is on and not when it's off. Who needs extra LED's on below the TV for no good reason. If you like your streaming, you'll be happy to know this supports wireless, but I don't recommend it unless you have no other option. Just plug it directly into your router and save yourself the headache of wireless interference causing your streams to degrade or buffer. I'll be trying to figure out how to fix my ghosting issue by switching ports and other things. My honest feelings are outside of that issue, the TV is more than a solid upgrade with features you'd find on more expensive sets. It's no PC monitor but support for 1440p is a win and it can refresh at 144hz with VRR enabled. Don't see the point, just use a PC monitor for console gaming it's got you covered, for current hardware use port 1 or port 2 as both are HDMI 2.1. Cool feature is HDMI CEC, this let's you turn the TV and connected devices off with one remote and turn everything on with one remote at all. Though the PS5 will not turn on without using the controller or power button, it does go into standby if you turn off the TV. Very cool feature that just works, also the remote can work within the PS5 menu screen, but still no way of mimic the PS home button. You can navigate streaming apps on the PS5 with the TV remote, another plus.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi SavageEvil,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Disappointed. Screen flickering out of box.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed the tv was defective right out of the box.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Joshua,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Google ruining a good TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't recommend anything with Google in it. Too much craps to list.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi StopTheBus,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
The TLC 7 series is disappointing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sports is choppy. Changes channels without notice. Taking it back. The TLC soundbar and subwoofer is good though
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DavidS,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Terrible TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture keeps flashing even after a factory reset don’t buy it
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi PhillipD,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Super bowl tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will be nice for our super bowl party . Havent found the perfect spot for it but easy to move.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi PamelaK,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.coil whine at high brightness. would not recommend
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Sami,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. This sounds rather unusual. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support