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Customer Ratings & Reviews

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Comp. Value: $449.99

Customer reviews

Rating 4.6 out of 5 stars with 1346 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers highly value the excellent picture quality, good refresh rate, and brightness of the 55" Class Q7 Series QLED 4K UHD Smart TV. Many find it great for gaming and appreciate its ease of use and Google TV features. Some customers have reported issues with the remote control, reliability, VRR, and operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,346 reviews
  • Rated 1 out of 5 stars

    Disappointed. Screen flickering out of box.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed the tv was defective right out of the box.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Joshua,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Google ruining a good TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't recommend anything with Google in it. Too much craps to list.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi StopTheBus,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    The TLC 7 series is disappointing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sports is choppy. Changes channels without notice. Taking it back. The TLC soundbar and subwoofer is good though

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DavidS,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Terrible TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture keeps flashing even after a factory reset don’t buy it

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi PhillipD,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Super bowl tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will be nice for our super bowl party . Havent found the perfect spot for it but easy to move.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi PamelaK,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    coil whine at high brightness. would not recommend

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Sami,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. This sounds rather unusual. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Price, Refresh rate

    Rated 5 out of 5 stars

    Great price and quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and picture quality. Very impressed with the 120 hz. The audio quality though is not the best. I will be getting a soundbar.

    I would recommend this to a friend
  • Cons mentioned:
    Vrr

    Rated 5 out of 5 stars

    The Best TV Under $1,000

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent a lot of time researching TV's before landing on this one. Short verdict; the TCL Q7 has amazing contrast, more than decent colors (after minimal adjustments to settings), and fast response times for gaming and watching sports. It's the best TV you will find under $1,000. With that price tag, however, there is going to be some compromises. TCL's website states there are "up to 200 dimming zones." Keep in mind, that would be for the larger 75" TV. The 55" and 65" will have approximately 120 and 150 dimming zones respectively. That said, you are still getting near perfect blacks in most scenes (even with the 55"). TCL also claims this TV can reach 1,000 nits of brightness. However, testing shows the Q7 lands more between 700-800 nits. For context, that is still plenty bright: the average brightness for TV's is around 400-500 nits. But, it still falls a little short from what TCL is advertising. It has also been reported that the colors on the TCL Q7 are not particularly great without adjusting settings (my TV in particular had a noticible red-tint to it). However, this can be corrected fairly easily. I spent only about 10 minutes to get the colors correct on my particular unit. The only big issue I found was regarding Variable Refresh Rate for gaming. Activating VRR on my PS5 created odd stuttering and flickering which made for an awful viewing experience. Whatever process TCL is using for VRR is just not working currently. Hopefully, they will find a way to fix this in the future. For now, turning off the setting corrected the issue - no problem. Audio on the TCL Q7 is fine for the average consumer but nothing amazing for the enthusiast. There is an audio preset specifically designed to make dialogue more audible. Besides that, the speakers are very average compared to any other TV. Adjusting the EQ settings will help slightly. But if audio is very important to you, I would advise buying a soundbar. All that said, TCL has priced their TV's *very* competitively. The Q7 55" is priced at $550 on sale (non-sale price is $750). The 65" and 75" are priced at $699 (normally $999) and $999 (non-sale price $1,399) respectively. Even at their non-sale prices, you will be hard-pressed to find a better TV at this price point. All in all, I give the TCL Q7 series 5/5 stars when taking into consideration the price. I hope this all helps.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Good tv and great for a pc gamer if you fiddle

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a tv it is flawless, work great with consoles. Can work with pc but you are going to have to disable vrr also download cru and change hdmi from 48gb to 40 other wise the screen will lose sync and black out for a second pretty regularly. The picture is really nice not to sharp but not super smooth. Overall it a good tv finally found one that can actually be a tv and pc monitor and the 144hz is a nice touch got to update firmware by the way other wise you won't have the 144hz with out vrr honestly vrr is great on console only in my opinion

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Sincerely, Brandon TCL Customer Support

  • Pros mentioned:
    Picture quality, Price, Refresh rate

    Rated 5 out of 5 stars

    Nice tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp picture, good sound, great for gaming with the 120 refresh rate. All at a reasonable price

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Troy,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Can’t beat it in reality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen burn was a concern so I didn’t want to go OLED and I’m a big gamer so I wanted the refresh rate First time I played a movie for my son my wife was like ok I’m impressed the I turned on the ps5 and she looked at me and said I nailed the choice This is now our second QLED and I’m a fan for life it’s like watching events almost in person This isn’t a “for the money” buy this is a quality purchase I don’t see the benefit in paying more when I compare pictures TCL repeatedly delivers

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Sincerely, Brandon TCL Customer Support

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Surprisingly good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is vivid, no blurring during motion...this TV turns out to be quite excellent, especially considering the price. I catch myself seeing something new and thinking, 'wow. this tv' in all seriousness.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Ethelbert,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Price
    Cons mentioned:
    Operating system

    Rated 5 out of 5 stars

    Great TV, Great service.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television for the price. Loved the Roku OS on older TCLs. Google OS is different, but has more features. Not a bad learning curve. Great order prep and help loading the car from the store staff.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ColumbusIndiana,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Great tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is of excellent quality. Amazing for the price. Sharp picture and the perfect refresh rate for gaming. Decent speaker quality too. Easy setup

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Very good tv but burnt pixel

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and i can run 144hz on my pc. Came with a burnt pixel on hat comes and goes. This is the 3rd tcl with a burnt pixel

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Eddie,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Rockin!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd TCL TV and I could not be more happier. These TV's keep getting better and better! Colors are crazy beautiful as are the deep blacks. Soooo glad I bought this instead of LG (saved a ton). Picture looks just as good. Totally recommend. Oh! and their customer service is just as great. Helped me with an issue that wasn't even theirs. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming, Picture quality

    Rated 5 out of 5 stars

    Amazing tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv for the price, colors are great. Gaming is great, no flaws yet

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Sam12,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Great for 4k gaming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this tv for games on my Xbox Series X, great pictures runs games at 120hrz 4k, Has been a good tv so far

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi crackerjack,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A good gaming tv choice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is great. But i think they should advertise it more for gamers than anything. The picture is really good not great the sound is really good as well. These things alone do make this tv worth the price. But the features it has for gaming is the stand out. On my xbox series x the tv feels fantastic on a wireless controller. Really no latency with the 120 hertz mode. Plus amd freesync. If you wanted to you could set this up on a pc set up and have a blast. If ur on the ps5 or xbox series consoles this tv is a fantastic choice

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    QLED value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The amount of TV for the money may be unbeatable. A little slow on input sensing/switching, and a little buggy with the ARC response. But the picture is clear and bright, HDR looks great with Dolby Vision from Xbox...all from a QLED at 1/4 the price of most others, but has 100% of the features!

    I would recommend this to a friend
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