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Customer Ratings & Reviews

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Comp. Value: $449.99

Customer reviews

Rating 4.6 out of 5 stars with 1346 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers highly value the excellent picture quality, good refresh rate, and brightness of the 55" Class Q7 Series QLED 4K UHD Smart TV. Many find it great for gaming and appreciate its ease of use and Google TV features. Some customers have reported issues with the remote control, reliability, VRR, and operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,346 reviews
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Average

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2nd TCL TV and this one the same as the last can be slow at times and lag when using the interface. The picture quality is nice if you’re on a budget its not a bad TV and would still recommend

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JaimeH,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    "Great addition"

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Perfect size for family room. No distortion, even from side viewing. User friendly, even for me. Easy streaming.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Spiffy,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Refresh rate
    Cons mentioned:
    Lag

    Rated 3 out of 5 stars

    Decent TV for the price range.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent TV for the price. For a QLED TV the colors are not as vibrant as the QLED from Hisense or even Vizio if you are comparing similar budget TVs. Bought this for the 120HZ refresh rate. So far no lagging on PS5 ganes.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi HashimK,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Gaming, Picture quality

    Rated 5 out of 5 stars

    great gaming tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful tv for gaming. Great modes that you can switch between for picture quality

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Nice Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this unit. No problems in the two years of ownership. If your use to 5.1 surround you know what to do.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Its just OK for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the 55 inch size and physical build quality. It supports dolby vision and IMAX. The Smart TV features are functional. Video processing on this model is terrible. I've spent an exhaustive week attempting to calibrate this panel using every setting available and almost every variation. No matter the settings, the results are the same. Noise, macro blocking, inaccurate colors, pixel lag and overall picture degradation. I have this TV connected to my Apple TV 4k, high quality HDMI 2.1 cable connected to my Denon X3500H AVR. Based on the reviews I've read here on this site and YouTube reviewers this should be one of those hidden low cost gems. Its not even close. I feel like I "fell for it again" and threw away 600.00 I'm seeing this weird trend lately. Two types of products are sold...Barely Acceptable and Phenomenal. Where Phenomenal = very high cost, Barely Acceptable = No one wants. There is no middle tier anymore. So either purchase a 600.00 TCL or a 1500.00 OLED.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Bryan,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received a great upgrade to the Insignia Fire TV we had. The picture is lovely! The operating system is very intuitive, and the speakers are loud enough we don't always need to turn on the sound bar. It was a learning curve coming from Amazon to Google, but we like it. We are pleased!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV for the proce

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my purchase, the settings are easy to fine tune and there is no longer that pixelated black and gray during dark scenes that I used to have on my old TV. Please be advised if you connect it to your Google account and your account is linked to home, anyone on the network can see what you are watching...

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Phlyerphan,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love my 55" TCL

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this purchase. Picture quality is great! Setup was easy. 55" is just the right size for my entertainment area. TCL value and comparable features made this a winner.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi SylviaD,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall amazing tv and used mainly for gaming honestly amazing

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! Easy to set up. would buy another one if I needed one.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    QLED

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality, perfect size, excellent sound

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV I Ever Owned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for picture and set of features! Very happy with this purchase and I am now switching my preferences with tvs from Samsung to TCL. Samsung is still a good brand in my book, but I like the Google system built in the the TV., I've gotta go with TCL.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    TCL 55"

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has a good picture. Setting up the tv was somewhat of a problem. Booklet instructions did not work well. I had to spend over 2 hours on phone with customer support to get it set up. One problem was software was already out of date when I opened the box

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Bruce,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. The TV should update to the most current software once setup is completed. This is normal for electronics. If you need further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Merry Xmas to myself!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great so far. Got it set up and the picture just pops and way brighter than the 4s i had before this which i gave to my son. PS5 games look dank and movies seem like watching over for the first time. Get one if youre looking for an affordable tv

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Rich,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice tv. Got this for my brother for his birthday and he likes it a lot and it hasn’t disappointed so far. It has really good quality and very smooth gameplay for the price.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great. Setup took some time to get all the apps and updates done but worth it. Everything runs smoothly, looks great, and I love all the picture and hdmi options.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Tlc q7

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good does 4k with 120hz good for xbox series x

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value, awesome TV.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Picture quality is very nice for night movies in the bedroom (intended use). Easy to set up, love the backlight remote.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Refresh rate

    Rated 4 out of 5 stars

    Good gaming TV one month in

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking TV so far - only had it for about a month - great 120fps performance with my PlayStation 5. Have not set it up (logged in) to all my different streaming services to see how easy those are to navigate yet.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MattT,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

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