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Customer Ratings & Reviews

Your price for this item is $427.99
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Customer reviews

Rating 4.6 out of 5 stars with 1340 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the excellent picture quality and refresh rate of the 55" Class Q7 Series QLED 4K UHD HDR Smart TV. Many appreciate its brightness, ease of use, and suitability for gaming, especially considering the price. However, some customers have reported issues with the remote control and the reliability of the TV. There are also a few mentions of problems related to VRR and the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,340 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv for gaming and movies/tv. Once you get the picture settings to your liking it’s a chefs kiss.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    BEST TV BANG FOR BUCK

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture and phenomenal interface. 100% recommend

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the TV the picture is amazing!!! The remote is also very easy to use.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JoshT,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    sisters tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very excellent tv ,my sister enjoys it very much . will update my tvs later with similarones

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi wrenchbender49,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great tv. It's used to watch movies and play video games with switch and ps5.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MeganB,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pleased

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best picture quality. Pleased with the purchase. Highly recommend.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is a fantastic product at a great value. Highly recommended

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RobertT,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Clear as if we were watching it live.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best picture we've ever seen on a TV. It's like being there live.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JillR,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best tv we have owned so far. probably the fourth tv we have purchased in the past ten years. great backlit remote control, wish our sound bar could be controlled by the tv remote. fire tv seems to have figured that out. but we will survive with a separate sound bar control.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi GeraldM,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Clarity is outrageous

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t believe the clarity of this tv, particularly when playing video games!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV! Sports are great and movies too! Great value for the money!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. Amazing picture delivered on time and easy to setup.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Snolen,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tcl

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price beautiful sound great specs you will enjoy

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi GuidoB,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    The settings are not helping!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd look at the reviews a little closer. They are not lying when they say it has a mind of its own. It constantly turns off the on just to "change" it's hertz to 120 or back down to 60 even when gaming it causes me to die once in warzone. It seems to want to fixate on when the best hertz is for said image even though it's a video game that's constantly changing images from bright to dark .. if this was build for gaming in mind this is a complete failure. Yeah I'm getting 1440p at 120hz but not at the cost of the TV doing it's own adjustments like every 2 hours or so. Like when I go to Xbox home it automatically goes into 4k which is whatever but that's an example of the major headache it's giving us users. Fix this TLC!! When I first had it I had to set my own settings but since I like to watch nature videos in 4k and game as well I got tired of doing my own settings adjustment everyone I wanted to watch something else.thats why I left it on auto but it always flashbangs you (100% brightness). This could've been it for the everyday usage PC/Gaming/Theater but this ain't it. Fix please.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    55 inch tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Beautiful picture. No issues whatsoever.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    TLC QLED

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic picture, works well with the new video game systems, tv speakers are ok at best

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Robert,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Tcl

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is better than i thought the colors pop yes

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Bellaboo16,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Smart TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture. Great quality and features. I recommend this TV.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. The menus is very fast so i am not wainting on it. Picture is great

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DanielW,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Good picture, poor software and support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the picture quality compared to my 10 year old TV. After using for awhile though, Google interface is slow and some streaming apps keep crashing. Google TV is based on Android 11. Contacted support and told there is no update available. Guess that's how they keep the price down. First experience with TCL, will probably be my last.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Jennifer,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. The TV should receive automatic updates as they become available. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support