Customer Ratings & Reviews
- Model:
- 55Q750G
- |
- SKU:
- 6538130
Customer reviews
Rating 4.6 out of 5 stars with 1346 reviews
(1,346 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the excellent picture quality, good refresh rate, and brightness of the 55" Class Q7 Series QLED 4K UHD Smart TV. Many find it great for gaming and appreciate its ease of use and Google TV features. Some customers have reported issues with the remote control, reliability, VRR, and operating system.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
55 inch tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Beautiful picture. No issues whatsoever.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
TLC QLED
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic picture, works well with the new video game systems, tv speakers are ok at best
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Robert,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Brightness
Rated 5 out of 5 stars
Tcl
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is better than i thought the colors pop yes
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Bellaboo16,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Smart TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture. Great quality and features. I recommend this TV.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. The menus is very fast so i am not wainting on it. Picture is great
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DanielW,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Good picture, poor software and support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressed with the picture quality compared to my 10 year old TV. After using for awhile though, Google interface is slow and some streaming apps keep crashing. Google TV is based on Android 11. Contacted support and told there is no update available. Guess that's how they keep the price down. First experience with TCL, will probably be my last.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Jennifer,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. The TV should receive automatic updates as they become available. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Samsung TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service! Product in stock. Trading TV was simple. Thank you
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Has problems.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture. Close captioning doesn't work on streaming channels. Sound out doesn't work even with special TCL connecter. Can't figure out how to check for 4k programming. Would not buy again.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Great Budget TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Google setup was a bit confusing, but overall this is a great TV for the cost.
I would recommend this to a friendRated 5 out of 5 stars
TLC
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.By far the best tv for the money I have 2 of these tv and love them . I don’t know what would be better.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
TV pickup
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.quick pickup, no hassle. staff was quick to assist and give item.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
TV 55"
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything I expected from the TV and the service etc from Best Buy was outstanding
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
55" tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good condition Was only missing a screw for the stand
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. This is rather unusual, as this new TV comes with two feet with screws to secure them, a power cord, a remote, and a quick start guide. You may want to check your receipt to see if the TV you purchased is new or Open-Box/Previously Owned. For Open-Box/Previously Owned TVs, you would need to contact your retailer for assistance. If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best tv I ever owned. Would love to buy a bigger one in the future
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Drewski,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Terrible Television
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this television as an attempted replacement for a Hisense Roku TV with a burned out backlight. We promptly returned it because it's a terrible television with a horrible interface and OS, poor picture quality, and too many smart/auto adjustments. Do not buy. We ended up purchasing a Roku Plus TV instead. Here is my review of the TCL Q7 4K 55" television: Overly lengthy setup process filled with user agreements, legalese and contractual promises that your privacy will be invaded at every opportunity. Poor picture quality out of the box. The complicated picture adjustment interface required making adjustments for each input utilized, and in some cases for each type of content we watch (ie. Roku interface, YouTube, Blu-ray, streaming channels, etc.). Even after all of these adjustments, the picture quality on this TV is still poor in comparison to our experience with other televisions. The overexposed whites remove too much detail from white parts of the footage viewed. Blacks are underexposed, causing all black areas of the content to lose detail and become indistinct silhouettes. The picture on this TV defaults to being over sharpened. We discovered that this is partially due to the numerous “automatic” and “intelligent” picture enhancement settings that are available in the Google TV interface, which we eventually disabled. However, even with these settings turned off, the picture is often overly “crunchy” with too much contrast. And depending on what you’re watching, it can really make for a poor viewing experience. The entire experience with this TCL television led us to better understand how the QLED, OLED, HDR and “intelligent” direction being pursued by many modern televisions can be taken too far, in effect actually lowering the quality and original intention of some content. We understood when going with this Google TV that we would have to attach a Roku stick if we wanted to maintain the simple and easy-to-use interface. The Roku part of the experience worked well. However, when this is coupled with this TCL’s antiquated looking Google TV interface and TCL’s poor picture execution, it just made us want another TV with an actual Roku interface already built in. And that is exactly what we ended up going with -- the Roku Plus series. I have also researched the new Roku Pro series as well, and those look promising as well.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi CliffM,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We are always looking for ways to improve, and your feedback is greatly appreciated. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Happy customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great out of box condition love the tv. Would reccomend
I would recommend this to a friendBrand response from TCLExpert
Posted .Thank you for providing your thoughtful feedback. It's awesome that you are pleased with your new TCL TV! Kick back, relax and enjoy the NFL season this year with your high quality and high functional TV. Best regards, Brandon TCL Customer Support
Rated 3 out of 5 stars
It's ok
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still slightly warm colors even after calibration. Some issues with inverse ghosting and backlight flicker when using VRR. Doesn't use mini LED. Only uses ATSC 1.0 instead of newer 3.0. Speakers aren't horrible, they could be better though. Build quality could be slightly better too. Can't disable Dolby vision. Lastly the motion processing could be better as well.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Levi,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
2.1 support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does this tv support 2.1 support for xbox series x and ps5
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Robert,
This TV does indeed feature several HDMI 2.1 ports. If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Great bang for the buck.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good overall so far. Tv speakers (as most) leave a little to be desired.
I would recommend this to a friendBrand response from TCLExpert
Posted .We appreciate you taking the time to provide us with your review. We are happy to hear you are enjoying your television thus far! While the majority of our customers report a good experience with the built-in TV speakers, some people also elect to add a soundbar or speakers to further enhance their viewing experience. This is compatible with most soundbars and speakers and can be connected via HDMI eARC, Optical, Bluetooth, or the 3.5mm headphone jack. TCL also offers a variety of soundbars to fit different budgets and audio preferences so that might be an option to look into if you are interested! Enjoy! Brandon TCL Customer Support
Rated 3 out of 5 stars
Not impressed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to TV a few days ago after my previous TCL series 6 qled went out . Out of the box immediately I was disappointed with the lack of crisp bright picture. this new TCL model and I’m pretty picky about my TV , under performed compared to my series 6. After this weekend , I decided it’s going back .
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi PaulN,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV typically produces a beautiful picture. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at [email protected] with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
