Customer Ratings & Reviews
- Model:
- 55Q750G
- SKU:
- 6538130
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the excellent picture quality, good refresh rate, and brightness of the 55" Class Q7 Series QLED 4K UHD Smart TV. Many find it great for gaming and appreciate its ease of use and Google TV features. Some customers have reported issues with the remote control, reliability, VRR, and operating system.
This summary was generated by AI based on customer reviews.
Not happy with my purchase at all.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I got this TV on Christmas Eve's Sale specifically for gaming. I've been looking up left and right and googling which settings needs enabling and disabling, but it's all been in vain. I'm stuck at 60 fps on every game and can't, for the life of me, get the frames to 120. (I game on PS5) I'm wondering if I might've bought a defective/faulty unit cause I'm also missing a couple of settings from videos I've watched. Please Geek Squad and Techs, help!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Rickeyy,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Not Happy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not having a very fun experience with mine due to always having to change the tv settings every time I turn this tv on. The specs are misleading as well because on the tv itself it says the hdmi supports 4k 120hz but the manual it came with says the specs are lower.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi CasualGamer,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture qualityCons mentioned:Reliability
Random Restarts and Power-Offs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture itself looked great (to me) for the price range. Within a couple of weeks the screen froze: there was still audio for a few seconds, then the TV restarted itself. I thought maybe it needed firmware updates, but it was already up to date, and it’s done it four more times since (five times in less than two months). Earlier this week it powered itself off completely. Overheating isn’t the issue - in at least three of the instances the TV had been on less than an hour. Odd connections aren’t the issue - in the first few instances it only had HDMI and Optical Audio, the most recent incidents it had HDMI ARC only. I’m returning it for a more reputable brand.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DLT0,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Refresh rate sucks
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refresh rate/motion capabilities on this TV are abysmal. I bought a plasma the last year they were made, in 2014, and I loved that TV so much. Flawless picture, beautiful color production, and 600Hz refresh rate...absolutely wonderful for video games and sports. This TV is supposedly 120Hz with technology built in to simulate 240-480Hz. I assure you it works like crap. Anything that moves quickly across the screen, you can see a trail that follows the image. It's so obnoxious, it ruins watching anything with quick motion. We did try a video game and it looked okay, but football has looked terrible. If someone waves their hand or runs quickly, you see the trail. Anyone who isn't complaining about this TV must have already gotten used to the terrible refresh rates of LED TVs. I can't stand it. My plasma made it nearly 11yrs before the panel went out. I am devastated by the loss :(
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi OrionLion,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Gaming
Disappointed after initial excitement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initially I liked the TV but I had to return two of them because of a buzzing noise. The picture gets pretty bright and it has a high contrast screen. Blacks are good for a non OLED TV. However it doesn't scale low bit rate content real well and cable TV can look good one moment and horrible the next. Gaming was excellent however.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience with upscaling. We are always looking for ways to improve, and your feedback is greatly appreciated. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture qualityCons mentioned:Remote control
terrible remote & manua
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is great. However the remote is very difficult to use. Wanted to set up favorite channels but still can't figure it out? I downloaded your manual & it was useless.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DougM,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
You Can Probably do better
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is great for the price point, good TCL interface, nice remote, but... Less than 5 months into ownership, the tv developed a permanent vertical red line across the screen. Pretty obnoxious and not worth the effort of a manufacturer warranty but I suspect it will get worse and have a pretty limited life. The lack of a sleep timer is pretty obnoxious.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Brightness
Motion issues
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returning the item because it has bad motion issues. Processor doesnt seem to be able to handle 120hz and the motion interpolation looks awful. Fast moving object look bad. Still images look great and the tv gets super bright which i love, but if im paying extra for a tv I don’t want something that is going to have motion problems.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Technerd,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV typically produces a beautiful picture. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Horrible motion Unwatchable for movies
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible motion Unwatchable for movies. The picture and black levels are great, but with any kind of motion the tv acts horrible wierd blogs everywhere artifacts. if tcl would have put more effort into motion this would have been a 5 star tv. oh well
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Johnnythegreat,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This does not sound normal, and is not the experience we expect or want for our customers. This TV typically produces a beautiful picture. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Reliability
Loved it at first
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it about 8 months ago and loved it. Lately it freezes all the time goes conoletely unresponsive and have to restart it. Tried all the IT tricks and ir still just siezes up.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Seth,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Poor Picture Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not impressed on picture quality for it being a full-array screen. Screen also reflects too much light. Needed to watch in dark room most of the time. Was disappointed that I could not download the SpectrumTV app. I exchanged it for a Roku Full-Array TV which has much better picture quality and an amazing sound for its price point.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JustinV,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Need work
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review..Its trash all around. The picture studders/flicke4s on most programming. Options limited.good picture. Not great. Its ok for the price. The overal quality needs work
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi nepasi,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Not great
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pixels issues, Google AI obtrusive can't seem to turn it off.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RedBeard,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
TV purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not happy with this TV. At times I thought it was blurry. It would get louder sometimes when changing stations. I decided to return it and replace with a Samsung. I went to the Georgetown, Texas store and had a hard time with the return. They also would not haul away the original 55" TV from before the TCL. I called the Round Rock Store and the sales person was so nice and took care of the replacement, setup and haul away. He made me feel like he cared about my what I was saying.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MargaretS,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
No on the open box
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought an open box picture flickered every couple minutes nice pictures
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi WilliamS,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Not a good choice
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this, I’ve had so many issues, it doesn’t work properly with Apple TV device and it sometimes jumps to Netflix in the middle of watching a show, again I do not recommend this tv
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Kite,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Ok tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very hard to us isnt compatible to directv streaming it lags alot got their new gemini we get a beautiful picture now saying tv doesnt support hdr. What the heck best buy no help and forget directv.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Mary,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to try to assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Not too good tv.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has very bad color. And sometimes when its on a bright white scene the white is blurry and I can't make out what I'm looking at.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Jonerb,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Picture quality disappointing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is not what I expected. Don’t like the Google remote nearly as much as the Roku they had in previous models. Wish I would have Spent a little more to get a clearer picture.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi StevenH,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. There are options available to adjust the settings to better fit your personal preference. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support
Not recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV sucks it's not a Roku plus it's hard to navigate the channels the whole setup is bad
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JeffL,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support