Customer Ratings & Reviews
- Model:
- 55Q750G
- |
- SKU:
- 6538130
Customer reviews
Rating 4.6 out of 5 stars with 1349 reviews
(1,349 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the excellent picture quality, good refresh rate, and brightness of the 55" Class Q7 Series QLED 4K UHD Smart TV. Many find it great for gaming and appreciate its ease of use and Google TV features. Some customers have reported issues with the remote control, reliability, VRR, and operating system.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Was perfect until it wasn’t
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved this tv right from the start. Amazing picture quality. When comparing my dads LG OLED tv, it is great for the price. However, about 3 weeks now upon purchasing the tv, a green vertical line has appeared along with a white horizontal line at the bottom of the screen. The tv has been mounted and there was no structural damage done to the tv. It is very disappointing.
No, I would not recommend this to a friend Rated 3 out of 5 stars
TCL 55 inches
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV seems to be working well, but for some reason the TV restarts automatically while watching a sport. This has happened multiple times
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi RjHar,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Horrible packaging
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Why would they place a code bar sticker on the screen it makes no sense now i have they glue from the sticker stuck on my screen along with fingerprints from peeling it off
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Steve,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
T V
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think the TCL TV is a great television but I wish the volume was a lot bigger!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi VerneD,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Not good for watching sports, but great otherwise.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV seems to not be able to handle fast moving objects. While watching hockey, the puck becomes a blur when quickly passed, and it completely disappears when a shot is made. While watching baseball, the batted ball becomes slightly blurry. While watching golf, the same thing occurs. During shows, people's faces in the background appear blurry. I've made several adjustments on the TV, but I've had little success to make it right. The picture quality is great while watching movies.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Gairf,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Could’ve been great…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been a TCL fan since my 4-series with Roku. I setup the TV and was impressed at the picture; however, it required some tweaking and still seemed a bit red on the skin tones. The TV was super fast, but did have some issues with my sound bar not turning off via eARC which would then somehow prompt the TV to come on right after turning off. I had to disable quick start to remedy this. Then later I noticed a faint line across the screen when checking out GOW on Ps5. It was super noticeable in the grays and light blues. Found out this was some dirty screen effect and is common with some larger TV’s. It would sometimes do a flicker effect which could just be the game mode, but I had to fiddle with the settings on that too. The TV is great for basic viewing but not for what I needed. I ended up getting a Hisense U8K to replace it and am happy although it had some DSE as well but nowhere as bad as the Q7. Just be warned you will have to play with color settings to get the perfect picture for viewing.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Trakeith,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Eh.. could be a good tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv has a good picture and sound quality! My complaint is that 3 weeks after purchasing it, it glitches out where it will just flash back and forth from whatever app I’m on to the Home Screen and won’t stop until I unplug it. Sometimes it will do this and I have to unplug it up to 5x. I get it was only like $450 after tax but 3 weeks is really disappointing.. I will still recommend it because I could have simply just got a lemon
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi ReanneB,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Want your TV to advertise to you?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is fine. It does the job, the screen is good quality, and I have no issues with the sound. 4 stars for that. Set up is frustrating. It wants you to set up a TCL account, but I have yet to figure out how to do that. I wanted to keep using my Roku in order to connect to my streaming services, but the TV doesn't recognize my existing remote. Instead, it pushes you towards registering with Google. My biggest issue is that the interface is too busy. The home screen is a constant rotation of "picks for you" and new things to look at. Every time I pause a YouTube video, it defaults to a new ad screen with a QR code.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi SophieF,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Remote control
Rated 3 out of 5 stars
Poor remote functions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No way to fast forward or rewind tv shows using remote. There are no dedicated keys and arrows don't respond on tv
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Jjjj,
Thank you for taking the time to provide your feedback. The directional pad can be used to fast-forward or rewind content. If you need further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Decent qled TV. Get it on sale.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent qled TV. Picture can look real good, but sometimes the refresh rate doesn't keep up. Blurryness happens often. I love the new Google TV interface works well with my Google products also like my phone. The one downside of this TV so far has been is that the screen is very delicate and scratches easily I have a small scratch on it out of nowhere. I also had to do a warranty exchange for the remote because it just randomly stopped working today. Customer service made me do some pretty weird troubleshooting steps to try to get the remote to work even though I tried everything that made sense.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Derek,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 3 out of 5 stars
second guess open box purchases
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this was an open box purchase. the quality of the television was great, however, it was missing screws, remote control, and the cord.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Adam,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! For Open-Box items, you would need to contact your retailer for assistance regarding missing accessories. If you need any further assistance with the TV itself, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Remote control
Rated 3 out of 5 stars
Disappointing for previous 6 Series owner
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is average. Coming from a 6 series, the brightness and the colors do not match the quality. There's no anti-glare coating on the screen, so unless you're putting in a basement room, you'll be disappointed. The control is a bit of mess with two TCL hotkeys, and the volume up and down that is difficult to find even though it has some sort of backlight (yes in the year 2023 this happened). Beyond that, the color gamut and calibration seem off out of the box. Support the competition this year. Let them try again, but stay away from this model.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi dragonmar,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV typically produces a beautiful picture. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Good tv with a surprise at night
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is good for its price, let’s see how long it will last. + great picture quality + the picture feels very smooth running a ps5 on it. - Sound is not great - it has turned itself on at night, blasting internet tv. Supposedly it has sth to do with updates being run in the background. Definitely a reason to return the tv if it happens more often.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi VictorK,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience as this sounds rather unusual. We would love the opportunity to look into this. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Lag
Rated 3 out of 5 stars
Not a true QLed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it as a replacement of my basement Samsung LED tv, but didn’t feel much difference specially in picture quality, it brightness is not up to the level of Samsung or Sony QLeds. The software and OS is pretty good, don’t have any lagging and I feel it as same level as Sony Bravia.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi TechBuddy,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
It was solid... but
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv works great it looks really nice like expected but unfortunately it was missing a power cord and when I went back to the store they gave me the wrong kind, so I had to make a third trip to the store. It was frustrating when it shouldnt have been, 3 stars
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Among,
Thank you for taking the time to provide your feedback. We're sorry to hear about your initial experience with the store. If you need any assistance with the TV itself, please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Google TV sucks
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is beautiful and is great for gaming, but Google TV is awful and extremely frustrating. It takes multiple button presses and menus to just switch to HDMI. And even though you can change it to remember what you had it set to, it just constantly goes back to Google TV anyway to show you more ads.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi CrystalChronos,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Beautiful
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great what a beautiful picture! Works really nice.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DianeM,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
TV is good value at the discounted price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is above average and a good bang for your buck. It has much more to offer than other premium brands such as Sony, Samsung and LG TVs that are around this price point. My biggest complaint with this TV is the pre-calibration is terrible so if you’re interested in buying this TV make sure you change up the settings when you get it. Also when you turn off the TV there is a slight audio delay around 1-3 seconds where it still plays audio when you turn off the TV which is pretty annoying.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
It’s alright, disappointing for gaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture looks great but motion in gaming is a severe issue with tons of shadowing. Great for watching movies, not so much for gaming.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MichealG,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Go with a TCL Qm8 if you can.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned this item within 3 days. I have a lot of high end pc monitors and for television, I have the TCL 6 series (2018) and LG C1 (2019). The picture quality differences between my now 5+ year old sets and this one is immediately noticeable. The image isn't sharp on this TV. This TV would be suitable for a college student or someone on tight budget for TVs. TCL is a very good brand and if you want to see TCL's best, I'd recommend the Qm8 and above.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi SonnyV,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support