Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $349.99
The comparable value price is $699.99

Customer reviews

Rating 4.7 out of 5 stars with 307 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers find value in the 55" Class QM5K Series 4K UHD HDR QD-Mini LED Smart TV, particularly praising its excellent picture quality and brightness. Users also appreciate how easy it is to set up and the smooth performance of the Google TV software. However, some customers have noted a drawback in its connectivity options, specifically the absence of 2.1 HDMI.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 307 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    BANG FOR BUCK

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remarkable TV for the price, especially when on sale! Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality, easy setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the ease of setting up the programs as well as the quality of the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied with tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv quality is great. The color is very vivid and the controller lighting up in the dark is a nice touch

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color, great sound - very satisfied customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent exclusive tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and looks stunning. Love that it open right to my HDMI unlike my fire tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience and tv

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales associate was super. Helpful and direct. Simple and honest. Pointed us to an equivalent quality model at a better price, and it is excellent. Great resolution, color and depth. Feels like live life is in our room every time.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Mister

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and picture. Comes with many TV channels that are free.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv, works great and fps that’s ok, i like one

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MarvinR,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good for the price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for the price. It's a little complicated at first to set up especially on PS5 pro and series x. It has no 2.1 HDMI

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    tv from best buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what a tv, great tv. i wouldn’t buy a tv like this anywhere but best buy

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    When it turns on, it's great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will say that the picture on this TV is great and the sound is awesome. Love that it is google TV. The only problem I have with this TV is... IT DOESN'T ALWAYS TURN ON. You have to unplug it for a few seconds then it will turn on. Contacted TCL when this started (I should have just taken it back then) and they had me factory reset the TV. That worked for a few days (long enough to get me past the 2 week window of taking it back to Best Buy) but now it is like every other day that I need to unplug it. Even though the picture quality is great for the price, I would suggest you purchase a different TV until TCL can get this problem corrected.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi, Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support

  • Rated 4 out of 5 stars

    So far so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV. The UI is a bit less intuitive but noticeably more responsive than the Amzon Fire TV UI so I'm happy about that. Comes with live TV options. When viewing content in wide-screen mode the back lighting can randomly mess with the darkness of the vertical black bars but it's not very noticeable.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV at a Great Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv at a great price. I love TCL tvs. Second one I have owned.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Tv was a great price and a good picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic Performance

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this TV It was easy to set up and the picture is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best budget 55" TV of the Yr

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids loves playing games on it, thanks to HDR games look fantastic. The built-in subwoofers just add to the experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL TV

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was a Father’s Day present and dad loved it. Great quality. Would purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase my bedroom tv broke and I was concerned on buying a tv at a convenient price and luckily tv was at a great price and I am very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL TV

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV - price was really very good too and glad I got it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Buy!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture! Great for the price. Great Smart TV.

    I would recommend this to a friend