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Customer Ratings & Reviews

$349.99
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The comparable value is $699.99

Customer reviews

Rating 4.7 out of 5 stars with 614 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers frequently mention the excellent picture quality and brightness of the 55" Class QM5K Series 4K UHD HDR QD-Mini LED Smart TV. Users also appreciate the easy setup and the performance of the Google TV software. However, some customers have noted concerns about the connectivity options and the viewing angle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 614 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV, great vibrancy and great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Easy to cast and connect to and the video imagery is really good for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    best tv in its price range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great contrast and mini-led dimming zones, google tv is fast, good color, good sound too (sound bar is still better). a tv of the same quality and features from sony or samsung would be at least $300 more money.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Benjamin,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL with Mini Led picture quality is terrific!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this TCL TV for about 2 weeks and the picture quality is great and setup was easy as I run my computer via HDMI port. I couldn't be happier for this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought to may items at best buy i can only one thing You guys selling good quality stuff and the service is fast.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV w/ great speakers!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! I also have an LG OLED and I can’t tell the difference. The sound system is next level as well!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I Love to Create Using This TCL Television

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite TV EVER! Besides the excellent quality, it allows you to create your own AI screen savers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't buy a Samsung

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this new TCL QM5K 55" a couple days ago the set up was really easy.im very happy with the picture quality the speakers sound great but I hooked up my sound bar.so far it is an awesome TV I bought a Samsung 55" Q6F about two weeks ago and it was such a disappointment the picture was crap.my 2019 Samsung had a better picture

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MichaelR, We appreciate your thoughtful feedback. Please enjoy the great size and quality of this TV. Thank you for choosing TCL to be part of your family! Thank you, Alison TCL Customer Support

  • Rated 5 out of 5 stars

    For the value don't let the brand name scare you.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a Samsung or Vizio TV person mostly but after doing some research around my wanted price point this was the best choice without going overboard. Was worried because of my perception of the company but really enjoy it. Only negatives so far are the internal speakers placement and how the volume button sensitivity is. To me those aren't huge issues.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Holetohole,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL 55

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and it has many features compared to other models in this category

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV at an affordable price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture was a major upgrade to my old TV. Color is fantastic and the built in Google TV was a great replacement to my failing Google home. For the price range I'm extremely happy with my purchase. My only regret might be not getting the 65 inch instead of the 55.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has so many features and amazing picture for this price point. If your on the fence, get down, and buy it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this mini LED TV for gaming. So far its been great and the colors look amazing and the gameplay is smooth. The Interface is very easy to understand and the remote very intuitive. I would highly recommend this product to everyone.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DANIEL, We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your TV! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL TVs - underrated

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has a great picture on it, comparable to my LG. I like that you can make the display darker for the bedroom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear picture for its price, i got mine as a placeholder for a new apt that i moved into and i decided to just keep it

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi FrancisG, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    For the price its a steal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television is truly impressive. The picture quality is excellent, and the interface is remarkably responsive, allowing for seamless navigation. I am very pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. Great picture and sound. Some see no auto brightness as bad but I much prefer doing it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unsure about at first about purchasing a tv without a major name attached to it like Samsung or Vizio but I’m glad with the quality of my tcl tv. The picture is great and is easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experience with great results

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with this purchase, the Store personnel were very knowledgeable and able to answer questions as well as offer helpful tips as to how I would be using the TV. And available options. I highly recommend the purchase and the store environment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clear picture and sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a Samsung 15 year old non smart tv and the sound quality and picture was a much needed improvement.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi LGOLED, We appreciate your thoughtful feedback. Please enjoy the great size and quality of this TV. Thank you for choosing TCL to be part of your family! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    QD-Mini LED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and looks awesome! Definitely recommend!

    I would recommend this to a friend