Customer Ratings & Reviews

This is a great TV ! I found myself in a pickle when my TV died it was only 5years old that’s a first …so disappointing in old tv . But this new one was easy to set up and get operational and the legs sat perfectly and not too wide for my stand . The picture is clear and lifelike…and the football games are live action!

TCL is continuing to grow and evolve in the TV space. Once a budget brand with budget features, the QM5K line is a good mix between budget and high end features. This TV regularly goes on sale and can be found for under $500. The Mini LED structure is a bit fuzzy at close range but if you are watching a 55 inch TV from 1 foot away, you probably bought the wrong TV. Normal viewing distance yields a clear and quality picture. The built in Google TV features is great since Chromecast's are becoming a thing of the past. The software is responsive and reliable. Overall, a great TV if you don't want to spend $1000+ on a similar TV from a different brand.

This TV is so much better than I thought it would be considering the price. I don't know if a $1,000 TV would look much better but I know I am totally satisfied with this purchase. Great picture and sound. The Google TV works great and even better that it's built in. I would definitely recommend this to anyone.

1st. Start wih excellent customer service at the Augusta, Maine location. Knowledgeable associates provided positive feedback about the TV. EASY set with no frustration. Great TV, could not ask for better colors, apps, and sound quality. Yes you buy from a big box store, but Best Buy wants to earn your trust not just the sale.

TV set up was simple, even with the smart features. Video and audio are crisp. One complaint is that it did not work well with an existing sound bar (several years older) and required multiple remotes.

I bought this TV for garage. It’s bright enough for garage with 4 big windows letting light in. Picture quality is great for a 4K Mini LED. I didn’t buy this TV for gaming. I would recommend QM6K or higher. I connect this TV to sound bar. If this TV was being used in bedroom, sound bar wouldn’t be needed. This TV doesn’t have Filmmaker mode, you need to get QM6K or higher. Movie mode doesn’t get as dark as Filmmaker mode.

Very happy with this TV! I purchased this for my parents as a bedroom TV replace after their previous TV had some issues. My mother who normally doesn’t comment about TVs has said how much of an improvement their new TV is compared to their old one. Excellent picture quality and brightness!

This is the absolute best tv I have ever owned! Its definitely the brightest and including price it makes it all the better! If you at this price point i wouldnt consider any other tv! It want be beat and you will be happy you bought it!! Soo brightt and picture is awesome!!

The Google TV platform, chefs kiss. I like it better than a Firestick. I like the remote, it has soft buttons, has a backlight, and its big so it doesn’t get lost easily in the bed. The TV image is clear and has A LOT of settings you can adjust. The volume is surprisingly good but I’m the soundbar type so obviously a soundbar enhances it. Love this TV.

Excellent picture quality. The screen is super bright so I had to dim it for my bedroom but the blacks are black and very easy to view in any lighting. Very quality picture in 4k; so many details that I didn’t know I was missing. Sounds fine without a sound bar and the UI is very easy to use.

Smart tv 55 inch with google tv have a nice looking , easy set up , the view of the screen for the price is a perfect mach ideal for any room nice speaker set up and ideal for wach 4k kobivies or series on netflix .

QMK5 55 inch is an amazing tv at a great price!!! Best Buy had these on sale and it does not disappoint. Nice clear, bright picture with a smooth motion rate perfect for watching action movies or sports. The tv is light, then and easy to mount on the wall. Plus tv set up was very straightforward. I would recommend this tv to friends and family.

We like our TCL tv. Good picture and sound. Geek Squad did a good job with set up and explaination of use. Customer service not so much. Cut us off a total of 7 times. Can't speak to anybody in the local store, unless you get in the car and drive there. Even after doing that we were told they can't get in touch with customer service. They would have to go on a chat to discuss problem. I'll give the product 5 stars, but customer service doesn't deserve even a one.

Great mini QLED TV. Beautiful, bright and vibrant display, great loud speakers and GOOGLE TV runs smoothly. Buy it!

DO NOT SLEEP ON MINI-LED! I would say the jump from LCD to Mini-LED is similar to your first jump from SD to Full HD (or Full HD to 4K!). The picture is so clear and responsive, and the sound is incredible! This was the first TV I've bought since 2019 and I am so glad I decided to upgrade now! It feels like a steal! I also wanted to mention that the Google TV OS has come a long way; its a much better experience than it was a few years ago. It's so fast and the settings / options for picture & sound are impressive.

Positive Aspects: The picture quality is great with excellent contrast. Areas for Improvement: The viewing angle is limited, causing the color to wash out when viewed from certain angles. It requires a Google account to add an app, which might be inconvenient for some users.

When you find a top-tier Mini-LED TV on sale, you’re getting near-OLED levels of contrast, crazy high HDR peak brightness, thousands of dimming zones, and ultra-responsive gaming features (4K/60 + HDMI 2.1). Color accuracy, motion handling, and build quality are excellent. Yes, they cost more than regular LED sets—but in discounted form, they’re the sweet spot: excellent picture, great performance, and you feel you got your money’s worth.

Great Value for a great TV, The picture is clear and bright and the setup was easy

Unfortunately the screen had lines from a possible drop or bump, but Best Buy made the fix right away with no issues on the return. There was TCL rep on site the day I made my purchase he was not pushy and very knowledgeable about his products as well as the other brands I was considering, so much so that I did not realize that he had a TCL shirt and was a rep until I was paying. The TV is great I have a LG OLED (2021) and the picture quality is far superior and for the price it’s unbeatable.

Great tv. Is to set up in minutes. Picture quality is great for the price!