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Customer Ratings & Reviews

Your price for this item is $329.99
The comparable value price is $699.99

Customer reviews

Rating 4.7 out of 5 stars with 479 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the excellent picture quality and brightness of the 55" Class QM5K Series 4K UHD HDR QD-Mini LED Smart TV. Users also appreciate the easy setup and the performance of the Google TV software. However, some customers have noted concerns about the connectivity options and the viewing angle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 479 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    For the price its a steal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television is truly impressive. The picture quality is excellent, and the interface is remarkably responsive, allowing for seamless navigation. I am very pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    QD-Mini LED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and looks awesome! Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love to Create Using This TCL Television

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite TV EVER! Besides the excellent quality, it allows you to create your own AI screen savers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought to may items at best buy i can only one thing You guys selling good quality stuff and the service is fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great color!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! Easy set up! Just the perfect size for our living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has so many features and amazing picture for this price point. If your on the fence, get down, and buy it!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. Much better quality than expected, picture and color quality outstanding. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture quality but sometimes it feels slow maybe due to my wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Quality

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture quality top tier would rec if on a budget

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    She loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this tv nice smart and bright real easy to use and set up was fun

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture and perfect size all at a great price point

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing gaming tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my gaming room. I play on consoles and it is perfect. I added a soindbar with a subwoofer, but the built in subs are pretty great on their own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game TCL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my TV... My kids play there games and the TV automatically changes into game mode . I think that's great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv for the price and both the picture quality snd sound pinch way above it’s weight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new tv and the sales person was so helpful

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality, Weight
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Excellent bang for buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Might be the best bang for the buck in the miniLED class at this size group. Fits our purpose (garage space) perfectly. We did find an imperfection in a few pixels but you really have to be looking for them. Love the placement of the ports and the light weight of the unit meant I could mount it by myself. The bootup is a bit on the slower side and the WiFi controller seems to disconnect on boot but then it reconnects after a few seconds. Picture is superb, as you'd expect from a miniLED and it handles the brightness of a mid-day in the garage very well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Keeps rebooting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been buying Samsung TVs for the last 20 years but heard such great things about these TCL tvs I thought I’d give them a try. Very nice TV but I returned the QM5K for the QM6K when it was on sale for about the same price. They both have amazing pictures and sound but the 144 refresh rate is definitely better on high action shows. Since I have had the QM6K, however, it keeps rebooting itself when connected to anything in the HDMI ports (cable Box, AppleTV). If I use the apps the channel, it doesn’t happen. Only when plugged into any HDMI port. I am getting frustrated and if I can’t figure out the problem, I am likely to switch back to Samsung.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Cre333,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Brightness, Picture quality, Remote control

    Rated 4 out of 5 stars

    For the price, I think it's great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great tv for the price. I use it in my gym which is a brightly lit area and I have no issues with brightness. Sound quality is decent as well because of the 2 rear bass boosters. It's rated 4 out of 5 for me because the Google TV setup is not smooth at all. The remote is back lit which is a very nice to have. Picture quality is great especially for the price point. Ofcourse it's lacking compared to the oled I have but I am very happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great upgrade from an older 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 55" TCL QM5K from Best Buy as a gift for my mother-in-law, who was coming from an aging 55" Samsung 4K TV from around 2011. The difference was immediately noticeable. She is not a tech person at all, so ease of use was important. Google TV is simple, responsive, and easy for her to navigate without needing constant help. Picture quality is a big step up, with better brightness, contrast, and color compared to her old TV. The Mini-LED backlighting really helps, especially in everyday viewing. I also appreciate that even as an entry-level Mini-LED TV, the QM5K includes decent 2.1 channel audio. It is a noticeable improvement over the nearly 15-year-old 2.0 channel speakers in her old Samsung, and more than adequate for casual TV watching without needing a soundbar right away. Overall, this was a great value upgrade and a perfect choice for someone who wants modern TV features, better picture and sound, without needing to be tech savvy. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    How Do They Make It So Good And Sell It So Cheap?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last TV was a JVC 40" LED from 13 years ago so this TCL 55" QM5K was an unexpected pleasure. The colors are explosive and vivid. The detail is very distinct and specific. The sound blows me away. It is not necessary to even turn this thing up to 50% to experience awesome sound. No need for a soundbar here. This TV is not quite perfect because I do see some faults when there are graphics combined with lots of motion. This is certainly not a deal breaker and I am overly satisfied with this TV. Sports, movies, and regular broadcasts come in clear and brilliant. My game console is an old Xbox 360 and it really performs great. As far as a newer gaming system - I'm not sure. There are many functions and settings I'm still learning but I think there is something here for everyone. Great brightness and lights up the room I have it in. It's actually overwhelming at times since I was used to that old JVC. I highly recommend this for anyone on a budget (great price when I purchased on sale) that wants a high quality TV. I purchased the 55" and have no doubt the entire series is a winner. I didn't believe a TV of this caliber was available at a sweet price like this. I used Curbside Pickup from Best Buy so this entire purchase process was effortless. BRAVO to Best Buy and TCL for making me very happy.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BradO,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

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