Customer Ratings & Reviews
- Model:
- 55QM5K
- |
- SKU:
- 6625835
Customer reviews
Rating 4.7 out of 5 stars with 538 reviews
(538 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the excellent picture quality and brightness of the 55" Class QM5K Series 4K UHD HDR QD-Mini LED Smart TV. Users also appreciate the easy setup and the performance of the Google TV software. However, some customers have noted concerns about the connectivity options and the viewing angle.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Good picture, needs firmware updates
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is great. Issues with sound resuming after turning off without a reboot when using internal speakers. Upon investigation it seems to be a common problem with this model.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DavidC,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Nice in the room with a glare!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sick tv it’s actually way richer in my basement which has huge plate glass window on the back wall (top half). It catches mad glare and this thing holds up really nice.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear, bright, and brilliant picture. I like it.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, I'm loving this tv! Volume is good as well. It has made my football viewing, very pleasurable.
I would recommend this to a friend Rated 5 out of 5 stars
Upgrade
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced old 42 inch . Great picture and a lot more bells and whistles
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Lovely and Strong TV for Streaming
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Television, Parents loved it as a birthday gift and said it makes TV enjoyable again
I would recommend this to a friend Rated 4 out of 5 stars
Switch 2 Gaming TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used for Switch 2 set up. I was worried about the refresh rate but have been pleased with how it looks.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Television
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. Picture is better than our old one.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Picture is great with plenty of sound too.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi tnpsa,
We appreciate you taking the time to provide your thoughtful feedback. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
T.c.l
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a really good..great t.v love it and enjoying every bit of ..great for gaming too
I would recommend this to a friend Rated 5 out of 5 stars
Great little tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great little television. No work at all to set it up.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL 55 in
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent color quality very good sound. Easy setup
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JanetCla,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
price and size matters
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.price and size matters, surprised how thin this TV is and the price it commands, does what its says , give you the basics , google TV and you can take it from there
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonder picture and easy to setup. So happy we went with the tv!
I would recommend this to a friend Rated 5 out of 5 stars
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality for an unbeatable price. We got it for Christmas , it is also amazing with video games. We highly recommend it!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Lili22c, We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your TV! Thank you, Alison TCL Customer Support
Rated 5 out of 5 stars
55 mini led tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Tv I’ve ever bought it’s very bright,but can always bring down the brightness anytime. Loud speakers as well
I would recommend this to a friendRated 5 out of 5 stars
Painless exchange
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had bought QM5 and decided 6 days later to return and get the QM7. It was easy transaction and handling the exchange. The employees are very knowledgeable and personable.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good picture. A little difficult to learn all the bells and whistles.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
guast room tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the tv has good picture and was easy to set up. it has good sound and the contrast in the picture when switched from scene seems to be good
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good deal TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 4 of these TV on sale. Very good quality for the price.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi STEVE,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support






















