Customer Ratings & Reviews
- Model:
- 55QM5K
- |
- SKU:
- 6625835
Customer reviews
Rating 4.7 out of 5 stars with 540 reviews
(540 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the excellent picture quality and brightness of the 55" Class QM5K Series 4K UHD HDR QD-Mini LED Smart TV. Users also appreciate the easy setup and the performance of the Google TV software. However, some customers have noted concerns about the connectivity options and the viewing angle.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great salesperson and product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sales professional as well as the product are outstanding! McKayla is very friendly, knowledgeable, and extremely helpful.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice tv great value for the price great service as welll
I would recommend this to a friendRated 4 out of 5 stars
So far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV. The UI is a bit less intuitive but noticeably more responsive than the Amzon Fire TV UI so I'm happy about that. Comes with live TV options. When viewing content in wide-screen mode the back lighting can randomly mess with the darkness of the vertical black bars but it's not very noticeable.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 2 out of 5 stars
When it turns on, it's great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will say that the picture on this TV is great and the sound is awesome. Love that it is google TV. The only problem I have with this TV is... IT DOESN'T ALWAYS TURN ON. You have to unplug it for a few seconds then it will turn on. Contacted TCL when this started (I should have just taken it back then) and they had me factory reset the TV. That worked for a few days (long enough to get me past the 2 week window of taking it back to Best Buy) but now it is like every other day that I need to unplug it. Even though the picture quality is great for the price, I would suggest you purchase a different TV until TCL can get this problem corrected.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi, Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support
Rated 5 out of 5 stars
Love my new TV!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As far as quality smart tvs go, This TCL is the best bang for your buck
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Value for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv for the money. Some adjustments were needed to picture overall good quality.
I would recommend this to a friend Rated 5 out of 5 stars
Music Artist
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m so glad I’ve shopped with Bestbuy and purchased this great easy to use 55 inch smart TV , which comes equipped with all the latest technology. The sale associates were great and helped me tremendously on this purchased.
I would recommend this to a friendRated 5 out of 5 stars
Winner
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price. Easy install for the diy!
I would recommend this to a friendRated 5 out of 5 stars
Television purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good service! Helped my pick out the televisión that was going to work for me.
I would recommend this to a friendRated 5 out of 5 stars
My TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with my purchase my bedroom tv broke and I was concerned on buying a tv at a convenient price and luckily tv was at a great price and I am very satisfied
I would recommend this to a friendRated 5 out of 5 stars
Nice tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv got it for tv went dead on me never tryed this brand so far so good
I would recommend this to a friendRated 5 out of 5 stars
Owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top shelf uint at a real price point. I would buy this one again.
I would recommend this to a friendRated 5 out of 5 stars
TCL TVs are great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrific TV for the money. Can't beat it. Best buy is the best place
I would recommend this to a friendRated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This a great little TV with an awesome picture quality. It works perfectly in my small space.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi BethH,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Best budget 55" TV of the Yr
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My kids loves playing games on it, thanks to HDR games look fantastic. The built-in subwoofers just add to the experience!
I would recommend this to a friendRated 5 out of 5 stars
Punches above its weight class
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the sale price I got it for wish modern features.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy The Best Store To Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything at Best Buy is worth buying there prices are reasonably an the the employees are very helpful an courtesy thank you Best Buy Everybody Go To Best Buy There The Greatest
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
The man
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a great picture and good sound happy with my purchase so far
I would recommend this to a friend Rated 5 out of 5 stars
Tv reviews
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ! price for a great ! Tv. Also customer service was amazing.
I would recommend this to a friendRated 5 out of 5 stars
Good priced tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a decent oled tv that is good for gaming at a budget price.
I would recommend this to a friend






















