Customer Ratings & Reviews
- Model:
- 55QM5K
- |
- SKU:
- 6625835
Customer reviews
Rating 4.7 out of 5 stars with 542 reviews
(542 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the excellent picture quality and brightness of the 55" Class QM5K Series 4K UHD HDR QD-Mini LED Smart TV. Users also appreciate the easy setup and the performance of the Google TV software. However, some customers have noted concerns about the connectivity options and the viewing angle.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Tv reviews
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ! price for a great ! Tv. Also customer service was amazing.
I would recommend this to a friendRated 5 out of 5 stars
Good priced tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a decent oled tv that is good for gaming at a budget price.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 1 out of 5 stars
Good TV rueined by Google.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is ok has descent picture and sound for price. Google is horrible. I have updated rebooted and everything possible. Won't stop in apps only mode. I don't want Googles bloated homepage and spying on everything. I feel like my 7 year old TCL is just as good and Roku is a better operating system. I will be replacing it with a LG. As much as I don't like their operating system because you can't turn off the curser. I feel like the Qned is a better picture and would rather deal with their operating system. To bad I really liked my old TCL. Probably should have just kept that.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RonB,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
TCL TV
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was a Father’s Day present and dad loved it. Great quality. Would purchase again
I would recommend this to a friendRated 5 out of 5 stars
Amazing Bright Patio TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We switched out an old Phillips tv that you couldn’t really see from the pool for this mini LED Tv & it’s amazing! We can watch football from the pool now & actually see what’s on it!
I would recommend this to a friendRated 4 out of 5 stars
Large format and inexpensive
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good TV and it is easy to configure. I thought it would have a sharper picture, but for the price I am very satisfied. It did not connect to my Google account even though that was the first thing it asked me to do.
I would recommend this to a friendRated 5 out of 5 stars
Christmas Present
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Think it was a good deal from Best Buy. But. It is for Christmas so it has not been opened yet.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi AllonF, We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your TV! Thank you, Alison TCL Customer Support
Rated 4 out of 5 stars
Great TV for price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. The full array lighting is great. Very happy with price related to quality. Totally believe you don’t have to break the bank on a TV. This is the choice IMO. Easy set up. One complaint is the google ads on main screen of this smart TV. Not major just a lil annoying. App set up is very easy.
I would recommend this to a friendRated 4 out of 5 stars
TCL 55" TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, I purchased theTCL tv on 07/20/2025, and a couple days ago, out of the blue, my tv won't turn on! The only way to get it to turn on is to unplug it, then plug it back in. Of course, after plugging it back in, the remote power button works just fine. Pretty unhappy here! What is happening???
No, I would not recommend this to a friendRated 5 out of 5 stars
Sales person made the difference
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sales Rep made the difference Christopher Aghjayan Without him I would have walked out of the store!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi PhilK, We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your TV! Thank you, Alison TCL Customer Support
Rated 5 out of 5 stars
Amazing quality and OS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have Sony TVs that are if a higher quality but at a glance this is a top competitor to the best tvs on the shelves.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Shawn,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Good choice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much better quality than the one we replaced! The associates at the Eastvale location were very helpful in helping us choose within our budget, while still getting good quality. Thank you!
I would recommend this to a friendRated 5 out of 5 stars
Super value with great picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for patio TV because it said it had a wide viewing angle. Was impressed that the picture and viewing angle are great at this price! A super value!
I would recommend this to a friendRated 4 out of 5 stars
Good quality price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, easy to use with Google TV. Not recommended for outdoors or very bright areas
I would recommend this to a friendRated 5 out of 5 stars
Great TV at a great Price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After just a week of having this TV and I love it! I’m also really impressed with the GoogleTV user interface. It really makes a difference!
I would recommend this to a friendRated 4 out of 5 stars
Great for the price
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, no problems really. Did glitch out once but did a hard reset and never happened since. Overall a very good TV for the price.
I would recommend this to a friendRated 5 out of 5 stars
MY TV ROCKS.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the BEST and reasonably priced TV’s I have ever owned.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DannyMoShow, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Alison TCL Customer Support
Rated 5 out of 5 stars
Nice TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the voice assistant it helps not to have to type everything out. Nintendo Switch runs smoothly on it aswell.
I would recommend this to a friendRated 4 out of 5 stars
Best Budget
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you're looking for some nice that doesn't break your pockets, this is it.
I would recommend this to a friendRated 5 out of 5 stars
TLC 55 inches TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic television with a very good software and viewing
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi CarlosB,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support






















