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Customer Ratings & Reviews

$349.99
Save $350
Comp. Value: $699.99

Customer reviews

Rating 4.7 out of 5 stars with 542 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers frequently mention the excellent picture quality and brightness of the 55" Class QM5K Series 4K UHD HDR QD-Mini LED Smart TV. Users also appreciate the easy setup and the performance of the Google TV software. However, some customers have noted concerns about the connectivity options and the viewing angle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-542 of 542 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture and decent operating system. Got it on sale and it's worth the price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The tv wasn’t working

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could give you zero star in this Best Buy store services are very very horrible we will never ever do any business with Best Buy again ever my friends and families we had very disappointing customer service experience in a month ago , these people are no respect,they gives me feels like I’m coming for asking for free stuff, anyway the worst customer service in Best Buy store I had ever

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi user664078,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. If you need further assistance with the TV itself, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support