Customer Ratings & Reviews
- Model:
- 55QM5K
- |
- SKU:
- 6625835
Customer reviews
Rating 4.7 out of 5 stars with 615 reviews
(615 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the excellent picture quality and brightness of the 55" Class QM5K Series 4K UHD HDR QD-Mini LED Smart TV. Users also appreciate the easy setup and the performance of the Google TV software. However, some customers have noted concerns about the connectivity options and the viewing angle.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV. Much better quality than expected, picture and color quality outstanding. Highly recommend.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Quality
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Amazing picture quality top tier would rec if on a budget
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome picture quality but sometimes it feels slow maybe due to my wifi.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture and perfect size all at a great price point
I would recommend this to a friend Rated 5 out of 5 stars
55" TCL TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice TV, so far, with a nice picture. Great price!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Robi, We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your TV! Thank you, Alison TCL Customer Support
Rated 5 out of 5 stars
Amazing gaming tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my gaming room. I play on consoles and it is perfect. I added a soindbar with a subwoofer, but the built in subs are pretty great on their own.
I would recommend this to a friendRated 5 out of 5 stars
Game TCL
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy with my TV... My kids play there games and the TV automatically changes into game mode . I think that's great!!
I would recommend this to a friendRated 4 out of 5 stars
TCL QLED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best tv I ever had I love it would buy again go get you one.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi LadoriaM, We appreciate you taking the time to provide your thoughtful feedback. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! Thank you, Alison TCL Customer Support
Rated 5 out of 5 stars
Great Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing tv for the price and both the picture quality snd sound pinch way above it’s weight
I would recommend this to a friendRated 5 out of 5 stars
Best TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new tv and the sales person was so helpful
I would recommend this to a friendRated 3 out of 5 stars
Good price and gets the job done
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it as an open box deal for around 150 bucks. Been loving it so far
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Dagoat77,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Brightness, Picture quality
Rated 5 out of 5 stars
How Do They Make It So Good And Sell It So Cheap?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My last TV was a JVC 40" LED from 13 years ago so this TCL 55" QM5K was an unexpected pleasure. The colors are explosive and vivid. The detail is very distinct and specific. The sound blows me away. It is not necessary to even turn this thing up to 50% to experience awesome sound. No need for a soundbar here. This TV is not quite perfect because I do see some faults when there are graphics combined with lots of motion. This is certainly not a deal breaker and I am overly satisfied with this TV. Sports, movies, and regular broadcasts come in clear and brilliant. My game console is an old Xbox 360 and it really performs great. As far as a newer gaming system - I'm not sure. There are many functions and settings I'm still learning but I think there is something here for everyone. Great brightness and lights up the room I have it in. It's actually overwhelming at times since I was used to that old JVC. I highly recommend this for anyone on a budget (great price when I purchased on sale) that wants a high quality TV. I purchased the 55" and have no doubt the entire series is a winner. I didn't believe a TV of this caliber was available at a sweet price like this. I used Curbside Pickup from Best Buy so this entire purchase process was effortless. BRAVO to Best Buy and TCL for making me very happy.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi BradO,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
I can see EVERYTHING
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this purchase! Very vibrant, colorful and realistic! I came from another 55 inch tv to this one and I can instantly tell the difference. I feel like I am up close and personal to all of the actors on my show. And see them clearer than I ever have. My old tv was a fire tv and I was nervous of the transition to google tv , but it was a quick learning process and I prefer it so much more. The layout is great and easy to navigate and find new shows.
I would recommend this to a friend - Pros mentioned:Brightness, Picture quality, Remote control
Rated 4 out of 5 stars
For the price, I think it's great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great tv for the price. I use it in my gym which is a brightly lit area and I have no issues with brightness. Sound quality is decent as well because of the 2 rear bass boosters. It's rated 4 out of 5 for me because the Google TV setup is not smooth at all. The remote is back lit which is a very nice to have. Picture quality is great especially for the price point. Ofcourse it's lacking compared to the oled I have but I am very happy with my purchase
I would recommend this to a friend - Pros mentioned:Picture quality, Setup ease
Rated 5 out of 5 stars
Great upgrade from an older 4K TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this 55" TCL QM5K from Best Buy as a gift for my mother-in-law, who was coming from an aging 55" Samsung 4K TV from around 2011. The difference was immediately noticeable. She is not a tech person at all, so ease of use was important. Google TV is simple, responsive, and easy for her to navigate without needing constant help. Picture quality is a big step up, with better brightness, contrast, and color compared to her old TV. The Mini-LED backlighting really helps, especially in everyday viewing. I also appreciate that even as an entry-level Mini-LED TV, the QM5K includes decent 2.1 channel audio. It is a noticeable improvement over the nearly 15-year-old 2.0 channel speakers in her old Samsung, and more than adequate for casual TV watching without needing a soundbar right away. Overall, this was a great value upgrade and a perfect choice for someone who wants modern TV features, better picture and sound, without needing to be tech savvy. Very happy with this purchase.
I would recommend this to a friend - Pros mentioned:Brightness, Picture qualityCons mentioned:Connectivity
Rated 4 out of 5 stars
Excellent bang for buck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Might be the best bang for the buck in the miniLED class at this size group. Fits our purpose (garage space) perfectly. We did find an imperfection in a few pixels but you really have to be looking for them. Love the placement of the ports and the light weight of the unit meant I could mount it by myself. The bootup is a bit on the slower side and the WiFi controller seems to disconnect on boot but then it reconnects after a few seconds. Picture is superb, as you'd expect from a miniLED and it handles the brightness of a mid-day in the garage very well.
I would recommend this to a friend - Pros mentioned:Picture quality, Setup ease
Rated 5 out of 5 stars
Best 55 inch tv in the price range
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just awesome, best in the price range. Never lags and easy to surf. Google assist is fast and friendly. 4k UHD videos look super awesome and radiant and makes the watching experience more beautiful. Screencast or connecting phone is also fast which i liked. Light to move and easy to install on wall
I would recommend this to a friend - Pros mentioned:Picture quality, Remote control
Rated 5 out of 5 stars
Best budget gaming TV around!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As others have stated, this is hands down the best budget gaming TV for sale. 2k through HDMI at 144HZ looks great and performs smoothly. 4k at 60 FPS looks great as well on movies and high output youtube videos. One small positive mostly unspoken about is the remotes sensory back light. The remote will illuminate when moved and darken when left alone. Amazing feature for dark room viewing. All in all, You can't ask more for a sub 400 dollar TV. FYI, keep an eye out for sales. I was able to get this unit for 330.00 USD on sale. absolute steal.
I would recommend this to a friend - Pros mentioned:Brightness, Picture quality
Rated 5 out of 5 stars
Great product read small print on youtube premium
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very impressed with this 55-inch TCL TV. The picture quality is excellent—sharp, vibrant, and clear—and the brightness is more than enough even in a well-lit room. Sound quality is also surprisingly good for built-in speakers, with clear dialogue and decent depth without immediately needing a soundbar. Mounting was easy and hassle-free; it worked perfectly with a generic Amazon wall mount. Setup overall was quick and user-friendly. The only downside I’ve run into is with the YouTube Premium promotion. It only works if you’ve never had YouTube Premium on that specific Google account, so I had to create a new account to use it.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Connectivity
Rated 3 out of 5 stars
Keeps rebooting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been buying Samsung TVs for the last 20 years but heard such great things about these TCL tvs I thought I’d give them a try. Very nice TV but I returned the QM5K for the QM6K when it was on sale for about the same price. They both have amazing pictures and sound but the 144 refresh rate is definitely better on high action shows. Since I have had the QM6K, however, it keeps rebooting itself when connected to anything in the HDMI ports (cable Box, AppleTV). If I use the apps the channel, it doesn’t happen. Only when plugged into any HDMI port. I am getting frustrated and if I can’t figure out the problem, I am likely to switch back to Samsung.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Cre333,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support






















