Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$799.99

Customer reviews

Rating 4.7 out of 5 stars with 757 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 757 reviews
  • Rated 5 out of 5 stars

    Greatest value in all of tv land

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best TV’s out there. Keeps up with my oled tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people at BestBuy were very helpful and knowledgeable helping me pick out my next TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garry

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelent customer service. Staffs were so attentive and friendly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You get what you pay for

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent picture seems to struggle with certain images take a moment to focus fully

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DearlB,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    good quality. not great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it wasn't as good as I hoped. but in general, good for the price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Just keeps crashing

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish when my first television gave out that we weren't in such a hurry to replace it that we settled for what was in the store. The picture quality is great but I will never buy a TCL again. It continually crashes, can't watch Disney/Hulu bc the apps go to the check your connection screen every few minutes (works everywhere else w/o issue ). It just quits working every now & again. The screen gets stuck and you can't turn it off or go to the home screen, you have to unplug it and plug it back in to get it to work again. I would not buy it again &

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Sandra,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Best TV I have owned.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mini pixels are the best! Detail on screen just pops at you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TOUCHDOWN TOMMY

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Salesperson on the phone was very professional, The delivery Team was respectful and experienced excellent representation of Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME SALES REP AT BEST BUY PALM BEACH GARDENS, FL

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great TV but not compatible with app I wanted

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is awesome but the fact that the Xfinity stream app is not supported is a HUGE disappointment for me as I am unable to watch/use my xifinity service. I was shocked and disappointed that TCL and several other TV brands don't support the xfinity stream app. Surprised in this day and age that you can't get an app you want or need.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi SheeryM,

      Thank you for taking the time to provide your feedback. We are always looking for ways to improve, and your feedback is greatly appreciated. We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and quality. Purchased used like new to save extra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL mini led

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price! Didnt expect this kind of quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL 55” mini led

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. I previously had a Samsung and the app set up is much better in this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! putting the legs on was a little difficult, but not extremely so.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big Improvement

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely an improvement over past years' LED technology. Processing power has improved quite a bit. Big upgrade for TCL remote control which now illuminates for use in the dark.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV to Watch sport events like soccer and football

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and great price that was offered to me due to the open box

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good TV for the price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, a good tv. When looking at a range of TVs at Best Buy, TCL isn’t the brightest, clearest, or best sounding. But it is fine for my purposes, watching occasionally. And the price was good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase was a great experience. Everything went well and the people were terrific.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had a new TV since 2014. This TV is a great value for the price. USB ports and Bluetooth.

    I would recommend this to a friend