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Customer Ratings & Reviews

$799.99

Customer reviews

Rating 4.7 out of 5 stars with 757 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 757 reviews
  • Rated 5 out of 5 stars

    Best TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best TV for the price. I highly recommend this TV.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too bright for bedroom

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture quality and nice colors but not a good bedroom tv too bright

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Thirdeyeguy,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! There are various settings, like brightness, that can be adjusted to better fit your viewing preference. We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lots of useful fetures also easy to use remote controle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mini LED is awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the money. Stick with mini led and you'll be very happy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor image and refresh rate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am blown away by how horrible this TV is. This is my first TCL and will ultimately be my last. Setup and install went easy. My problems are with the picture and the refresh rate. Out of the box, the color of the picture was off. Watching any sports program, where you know what color the teams are, highlighted its deficiency. After watching some videos, trying to adjust all of the settings myself, still can’t get it right. Then there is the refresh rate. When watching sports, as the ball or the puck move around, the TV cannot keep up and the ball/puck has a blurry “tail” following it. Between Standard, Performance, and every combination possible under Motion Clarity, the blurry ball remains. I own multiple other TVs from different brands and have never experienced this. I shouldn’t have to set a TV up and fine tune it when all my other TVs, from high-end to cheap-o models work great out the box. I missed my return window so now I am stuck with it.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi NickE,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Very good TV

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is prbably the best TV for the price as long as you get it on sale.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ToddL,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to shop at best buy , i m regular customer of best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value for money

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing video quality. Sound can be better, but not bad for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV Very happy with the size. Set up was easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cable issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were awesome. My husband and I are older and your team showed so much patience and explained everything. Thank you

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi PatriciaC,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely no buyers remorse. My favorite feature is the built in subwoofer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    user manual

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i would prefer a user manual in pdf format rather than the online version, otherwise i would rate it higher.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice TV. Got great help in the store as to which TV would be best for my outdoor patio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TCL TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience could not have been any been.any better. I will be back for future purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not opened the package yet because I need it set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time and with care. Turned on well and very satisfied with smooth navigation on the menu screen.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi randlp,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great Support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monique from TCL support was great help in setting up my four tvs. ser# 2405NTM002414A00234

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great services and staff on point to help!!! Love this store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy employees

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service had a great experience one of my favorite places too shop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic tv but I wish the captions worked on streaming apps.

    I would recommend this to a friend