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Customer Ratings & Reviews

Your price for this item is $661.16
The comparable value price is $999.99

Customer reviews

Rating 4.7 out of 5 stars with 750 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 750 reviews
  • Rated 4 out of 5 stars

    Is this normal ?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will be watching for a while and screen will get darker around the edges without any light changes in room

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TCL SMART TV PURCHASE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with customer service vary helpful.happy with my new smart tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monique from TCL support was great help in setting up my four tvs. ser# 2405NTM002414A00234

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time and with care. Turned on well and very satisfied with smooth navigation on the menu screen.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi randlp,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Best Buy employees

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service had a great experience one of my favorite places too shop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic tv but I wish the captions worked on streaming apps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best mid tier TVs I've ever owned. Have recommended several times already.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DanielJ,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Tv Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with tv overall especially the cost savings on cable verses streaming

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MaryET,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV with Google TV built in. Highly Recommended!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL 55QM7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reviews are right on target. The TCL is great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Color too red

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv had great sound color was bright but way too red for my taste.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MarkH,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    TLC =Rip USA

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Is Not QLED , Lawsuits In USA, And South Korea, My 4 Yr Old Samsung, Has A Better Pitcher. All They Did Was When You Turn On Tv Brightness Is 100% Should Have Just Stuck With Samsung Or LG. QLED . Tv Was listed At $799 Was On sale $499 Now Go Back And The Reg. Price is $499

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Dann,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV does indeed feature QLED technology. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    See TCL Support was great. TV seems to work great also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthy hand affordable competitor to big brands

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has been the perfect combination of quality and price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Affortable TV option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product offers a reasonable price for its capabilities; however, it wasn't exactly what I was looking for. The colors and resolution required significant configuration to achieve the desired color depth. Ultimately, I opted for a higher-end model with OLED technology, which fully met my expectations.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JuanM,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. If you still have the TV, we would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful sales person. Answered all my qestions and set up our purchases.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DavidC,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great TV for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for gaming and watching streaming services, some image tweaking needed!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi CDavid,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Great sounding tv easy to set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality i feel could be better but for the price, it's definitely worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall a really nice TV..........I would recommend it

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JerryK,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was great and the salesperson was helpful. Would purchase again

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ChristopherlB,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support