Customer Ratings & Reviews
- Model:
- 55QM751G
- |
- SKU:
- 6579459
Customer reviews
Rating 4.7 out of 5 stars with 755 reviews
(755 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the 55" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024) for its excellent picture quality, brightness, and black levels. Many users appreciate its fast refresh rate and awesome gaming performance. The TV also provides an intuitive user interface and ample connectivity options. Furthermore, customers enjoy the many built-in features.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
TCL SMART TV PURCHASE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with customer service vary helpful.happy with my new smart tv.
I would recommend this to a friendRated 5 out of 5 stars
Awesome product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV with Google TV built in. Highly Recommended!!!
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Color too red
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv had great sound color was bright but way too red for my taste.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MarkH,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Tv Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pleased with tv overall especially the cost savings on cable verses streaming
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MaryET,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Worthy hand affordable competitor to big brands
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has been the perfect combination of quality and price.
I would recommend this to a friendRated 5 out of 5 stars
Tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful sales person. Answered all my qestions and set up our purchases.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DavidC,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Affortable TV option
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product offers a reasonable price for its capabilities; however, it wasn't exactly what I was looking for. The colors and resolution required significant configuration to achieve the desired color depth. Ultimately, I opted for a higher-end model with OLED technology, which fully met my expectations.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JuanM,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. If you still have the TV, we would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
TCL QM7
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV in this price range. If you have a ps5, this TV pairs perfectly.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Przemek,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Great sounding tv easy to set up
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality i feel could be better but for the price, it's definitely worth it
I would recommend this to a friendRated 4 out of 5 stars
20 days old
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv has frozen twice after turning on. Have to unplug power supply to get it to work correctly.
I would recommend this to a friendRated 4 out of 5 stars
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.overall a really nice TV..........I would recommend it
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JerryK,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and use. Also couldn’t beat the price.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi WilliamD,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.He knew what he was talking about very knowledgeable
I would recommend this to a friendRated 4 out of 5 stars
Good in a sunny room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good screen. Clarity in sunlit room Having a problem with Alexa
I would recommend this to a friendRated 1 out of 5 stars
It’s cheaper for a reason
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like this TV bought it Oct. 2024 and it’s already acting up. Turns off by itself whenever it wants. There can be a lot of buffering at times and I have my router right behind it. Sometimes an automatic search comes on unexpectedly and it tries to search for whatever we are talking about. I don’t recommend this TV.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi HeatherlF,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Nice television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv looks really great I went into Best Buy and spoke to a representative from tcl and he was very knowledgeable and helpful. Speaking with him convinced me to buy the tv and I love it.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi SRBrown,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Unbearable shutter
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to like this TV but goodness, the screen shutter and jitter are unbearable. It remained regardless of any changes I made to the settings. I tried everything, to no avail. I returned it and bought an LG.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Tnol24,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 1 out of 5 stars
Audio issues made it unwatchable
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture was good, but the audio would not sync with it. I adjusted every setting I could find, including the “audio delay” setting. This happened across multiple inputs, so it’s not just a one-off problem. Faulty system, not worth the hassle. Get something else.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Patrick,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
120hz will not work with my PS5
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv looks great and runs well aside from one main issue. I bought the tv because it has a 120hz screen. However, I cant get it to go higher than 59.9 fps. I've tried everything. I talked to TCL and PlayStation (ps5) customer service for over 2 hours and got no where. I also purchased a new 2.1 HDMI cable but that didn't help. I may just have to return this tv.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
OK. TV for the price..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OK. TV but not what we hoped for. We took it back and purchased a different brand
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Clayton,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support