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Customer Ratings & Reviews

$699.99
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Comp. Value: $749.99

Customer reviews

Rating 4.7 out of 5 stars with 392 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-392 of 392 reviews
  • Rated 1 out of 5 stars

    Not was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV didn’t come with the stand.they didn’t offer me any solutions.”

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RubenF,

      Thank you for taking the time to provide your feedback. This is rather unusual, as this new TV comes with the stand, a power cord, a remote, and a quick start guide. You may want to check your receipt to see if the TV you purchased is new or Open-Box/Previously Owned. For Open-Box/Previously Owned TVs, you would need to contact your retailer for assistance. If purchased new, we would love the opportunity to look into this for you and gather more information to see how we can best assist you. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and reference this review, and someone will get back to you as soon as possible.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Best TV I've ever owned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the picture, it's a great middle ground between price and performance, short of being a pricier OLED. The smart features and OS are great, way better than Samsung, LG, and Sony. The remote feels a bit chintsy but works fine. The speakers are nice but have issues with some loud sources, though I think it's related to there being a glass window directly behind my TV. Anyone that cares about sound should have a separate system for that anyhow or at least a soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture great sound things look almost three-dimensional. Also a super good price delivery people were on time and very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is just great. Picture quality is extremely good. Not sure about the sound since I have it connected to external speakers the a Sony a/v.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I hoped for and more.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You’d be shocked to see how good this tv actually looks and the speakers are actually better than my older sound system. Granted it’s not surround anymore, it’s so loud and clear compared to the old system that I would rather have 2.1 with atmos than 5.2. It’s such a bright screen though, thankfully you can control all those settings otherwise, it can be like having the sun in your room.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Antonio,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    First experience in Best Bye

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and great picture. Sales person very pleasant and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL. TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Beautiful picture and sound mmm?mmmmm

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Newtv4me,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Tcl QM7K

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently acquired a 65-inch LG C4 television. Previously, I exclusively used Samsung devices, so this new addition complements my existing collection. While the LG C4 offers excellent picture quality, it’s important to note that it may not match the TCL QM7K. However, by selecting the appropriate YouTube video, you can significantly enhance the picture quality experience. I’m considering the TCL QM7K for a good price, but I’m also eager to experiment with the Hinsense U8Non occasion. It’s essential to explore various options and remain open to trying new products. In my conclusion If u want s good tv for gaming get the Tcl

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is good for the price. Hreat for casual viewing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55” TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks great, performance is excellent and the colors are beautiful

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JosejB,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Best TV for a great price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After doing research this TV does not disappoint, amazing color and brightness.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken upon arrival

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The review of the item I purchased gets a zero star because it was broken upon delivery. Whether it was broken in transit or Best Buy received it from the manufacturer broken, either way, I had to go through the hassle and disappointment of returning it.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi CynthiaS,

      Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged. All of our TVs and packaging are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. In cases like this, we recommend you contact your retailer as soon as possible as they are best equipped to help you. If you get a replacement and need any further help, we would be more than happy to work with you. Simply reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with.

      Thank you,

      Sara
      TCL Customer Support