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Customer reviews

Rating 4.7 out of 5 stars with 404 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-404 of 404 reviews
  • Rated 4 out of 5 stars

    Like it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is amazing sound is ok at best. I have a soundbar so it doesnt matter.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DanielG, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Alison TCL Customer Support

  • Rated 5 out of 5 stars

    55” TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks great, performance is excellent and the colors are beautiful

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JosejB,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Best TV for a great price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After doing research this TV does not disappoint, amazing color and brightness.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken upon arrival

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The review of the item I purchased gets a zero star because it was broken upon delivery. Whether it was broken in transit or Best Buy received it from the manufacturer broken, either way, I had to go through the hassle and disappointment of returning it.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi CynthiaS,

      Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged. All of our TVs and packaging are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. In cases like this, we recommend you contact your retailer as soon as possible as they are best equipped to help you. If you get a replacement and need any further help, we would be more than happy to work with you. Simply reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with.

      Thank you,

      Sara
      TCL Customer Support