Customer Ratings & Reviews
- Model:
- 55QM7K
- |
- SKU:
- 6621468
Customer reviews
Rating 4.7 out of 5 stars with 318 reviews
(318 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers are satisfied with the 55" Class QM7K Series 4K UHD HDR QD Mini LED Smart TV, particularly its excellent picture quality and brightness. The TV's black levels, ease of setup, and 120Hz refresh rate also receive positive feedback. Some customers appreciate the stand design and improved viewing angles.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Setup ease
Rated 5 out of 5 stars
Happy with TCL
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our second TCL. No problems with either. Easy to set up and reliable.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL 55 QD-MiniLED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has the best quality, in sound and video. I recommend it.
I would recommend this to a friend Rated 5 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't trust this brand, but for the same price Samsung gives you something of lower quality.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture and great sound. Would recommend.
I would recommend this to a friend Rated 5 out of 5 stars
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best television I have ever owned! Clear picture and very good sound, no speakers needed!
I would recommend this to a friendRated 5 out of 5 stars
Great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has a great picture quality and sound, I am pleased with my purchase.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi AngelaW,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Bestbuy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first time buying and getting credit woth best buy so far so good woth experience
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi FernandoE, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Alison TCL Customer Support
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect tv for the money, great quality, great ambience, great everything
I would recommend this to a friendRated 2 out of 5 stars
Don't buy open box without checkin product first.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, I am happy with the TV, but very unhappy with Best Buy. I purchased the TV online with a Used Excellent rating. When I picked it up at the store, the TV was repacked but in sturdy packaging. After getting home and unpacking the TV, I noticed the screen was filthy with had prints and smudges all over the screen. I was able to clean the screen after a lot of work, and the TV seems to be working. I contacted Best Buy online to let them know of my issue and that the TV should have been sold as Fair, but the agents didn't seem to care. I was transferred to a supervisor, but after an hour I gave up and decided to try again the next day. The second agent pretty much said too bad, take it back the store, which would have meant packing up the TV and driving 20 miles to the store. So just beware about buying open box items from Best Buy online.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Paul,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far. If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Best TCL
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably the best TV i’ve ever had for the Money. I come from a C3 OLed and blacks are very close. Google tv is very fast and an upgrade to the LG smart features
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DanielG,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Best for price it’s like a pro model
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.fast reliable and up-to-date perfect for the price I would recommend anybody best investment I’ve made in a while
I would recommend this to a friendRated 5 out of 5 stars
Tcl has really made something great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best tv at this price point hands down, and the google interface is easy and straight forward
I would recommend this to a friendRated 5 out of 5 stars
New washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On time and took the time for set up then do a cycle
I would recommend this to a friendRated 1 out of 5 stars
TCL is absolute junk
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was good while it lasted (3 months). Best Buy backed away from fixing this. TCL customer service was absolute trash. 1. Opened a case. 2. Supplied everything they were asking for. 3. TCL closed the case stating that it was returned - its not. 4. Called them back and got the run around again. Save your money and buy a reputable brand with customer service.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi GlenW,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Brightness, Picture qualityCons mentioned:Motion smoothing
Rated 3 out of 5 stars
WAIT FOR THE FIRMWARE UPDATES
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it was going to be better. With all the improvements TCL claimed to have made with the Halo/blooming controls, dimming improvements, brightness....it's a real downgrade in most ways. The good: better viewing angle, better brightness, better sound, more accurate colors. The negatives.....the rest of them. Blooming is worse, motion is worse, the image is flat because the processing prioritizes brightness instead of making the things that should be bright brighter, and the areas that should be dark are MUCH too bright. This makes the image look absolutely blown out and washed out. The processing looks like they took the chip out of an S4 and put it in the QM7. This set has the goods to be a GREAT television, but wait until the firmware updates come out to buy. It is exceptionally bright, and it looks decent, just not a thousand dollars decent YET.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Drproctor1995,
Thank you for taking the time to provide your feedback. We're sorry to hear that you were not satisfied with your TV and that you were not able to see the same great picture quality a majority of our customers are seeing. This TV typically produces a beautiful picture. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Black level, Brightness, Refresh rate
Rated 5 out of 5 stars
Great TV for the price!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the TCL QM7K on sale for $599.99 before tax. It was such a steal! Overall experience has been pleasing and easy to set up. Pros: It gets bright, extremely bright IMO. Dark black scenes stay pretty much black. HDR content looks nice, very sharp with colors popping. For built in TV speakers they sound nice. However, it won't beat a soundbar/subwoofer combo. I have my PS5 hooked up on here and I do get 120hz refresh rate depending on which titles you play and gameplay looks fluid. Cons: If you're using just the TV speakers, there some noticeable rattle when the bass hits. WiFi5 is okay, TCL should've went with WiFi6 but I have the TV hardwired. Very minor but if im playing games or watching movie while im talking to other people, Google Voice somehow picks up my voice and disrupt what im doing lol. Not really a big deal but might be for other folks looking into purchasing this TV. Conclusion: If you can get this TV on sale for under $600 it's a good value, perfect for watching/gaming content. Good speakers out of the box. I believe majority of the people who are shopping for a new TV would be pleased with the QM7K.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Shiryu, Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance, please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy! Thank you, Alison TCL Customer Support
- Pros mentioned:Brightness, Picture qualityCons mentioned:Motion smoothing
Rated 4 out of 5 stars
Exceptional mid tier TV, despite some flaws.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Vivid colors and Super bright whites make for an excellent picture and deep blacks…. If anything its too bright for most use cases. Works great as a PC / gaming monitor, but not without its faults: (1) light sensor adjusts too quickly, not stable thus need to manually switch modes from day to night or its ridiculously bright. (2) does not auto switch to current input which is annoying when using two devices (3) motion processing / viewing angles are not great (4) poor reflection coating, relies on the brightness to compensate. For the low price its good, but not at the level of mainstream brands. TBH I’d spend a bit more on a lower tier OLED for movies/gaming as processing is much better on varied content, but for pc productivity this is a great value option.
I would recommend this to a friend - Pros mentioned:Brightness
Rated 4 out of 5 stars
Beautiful TV that hits way above its weight
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely stunning and beautiful TV. It definitely had a huge 'wow' factor for me when I haven't had that from many other displays. It is tuned for my visual preferences. I kept finding myself staring at it in the showroom floor at my local Best Buy. The only other one that caught my eye in the same way was the S95F which is saying something given the gigantic price difference. BRIGHTNESS: My god. I had to turn it down sometimes, but it's bright and it's amazing. Unfortunately, I believe I had a defective unit when it came to some -insane- blooming. I contacted TCL and they agreed it was probably a per unit issue. Side note: Their customer service is so friendly, happy to answer questions, seem tentative, and makes me really consider sticking with them for my display needs. I returned it, and find myself missing and thinking of this TV often. I am now waiting on a new 65" of this. I was debating on going with last year's QM851G but decided to go with the new tech available on this. I am mainly using these for gaming, and it's not often I am watching/playing things with dark scenes with bright items on the foreground. Overall, so impressed and happy with the value presented from this TV and other TCL TVs I have had. I still have a Q5 Series QLED from a few years ago that is still gorgeous. This is like taking everything good about that TV and multiplying it to levels I didn't think I wanted or needed. Compared to an LG B4 I got after this, I still find myself preferring the highlights and brightness of this TV overall. I also believe future firmware updates and as more people learn about the TV will fix itself over time. If you're questioning whether to get this or the QM851G, can't go wrong with either. Make a budget decision if it comes down to $$. I kept hearing the praises about OLED, but for the budget, and not having to "babysit" this TV...I feel like you honestly can't ask for more. You have a TV that punches far beyond its weight and that speaks a lot for the average user. TCL has closed the boundaries each entry when it comes to OLED-like quality and the distance between them and what was possible on a regular LED TV. Can't say enough nice things about this TV. I'm just so disappointed I loved everything about the TV except for the blooming/bleeding/halo effect that seemed to be plaguing my specific system. Other reviewers didn't seem to have this isolated issue.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Zhak,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Brightness, Picture quality
Rated 5 out of 5 stars
Great gaming tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ll be honest this tv blew me away. I was in the market for simple budget tv in my bedroom and for the price Tcl hit the mark. At any rate coming from a high end oled in my family room I didn’t give this tv much credit before setting it up. Well I was wrong, the picture quality was amazing after tinkering with some settings. Its very bright and the colors pop, along with hdr being incredible! There were times I forgot I was watching a mini led due to blooming not being much of an issue. I guess you should expect decent quality in 2025 but what really shined for me was the gaming. I’ve had led in the past and the only tvs that work really well for me is oled , reason being it’s buttery smooth and once you try it, it ruins any other tv experience! But , this tcl even with mini led tech has very clear fast motion and didn’t leave me feeling like i was missing out. I’m stunned for the price and you really won’t be disappointed if budget is a concern and you don’t want to worry about burn in.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Techfan36,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Brightness, Picture quality
Rated 5 out of 5 stars
Wonderful new TV!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is perfect! Key component for us was the type of pedestal base. We needed something that would fit on a smaller tv stand. The picture, sound, brightness quality are excellent.
I would recommend this to a friend





























