Customer Ratings & Reviews
- Model:
- 55QM7K
- |
- SKU:
- 6621468
Customer reviews
Rating 4.7 out of 5 stars with 433 reviews
(433 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the 55" Class QM7K Series 4K UHD QD Mini LED Smart TV for its very good picture quality, excellent brightness, and easy setup. Many appreciate the fantastic black levels and the great 120Hz refresh rate for gaming. However, some customers have noted that the motion processing and viewing angles could be improved.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't trust this brand, but for the same price Samsung gives you something of lower quality.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MarcoP,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Best TCL
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably the best TV i’ve ever had for the Money. I come from a C3 OLed and blacks are very close. Google tv is very fast and an upgrade to the LG smart features
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DanielG,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Bestbuy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first time buying and getting credit woth best buy so far so good woth experience
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi FernandoE, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Alison TCL Customer Support
Rated 5 out of 5 stars
Best for price it’s like a pro model
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.fast reliable and up-to-date perfect for the price I would recommend anybody best investment I’ve made in a while
I would recommend this to a friendRated 5 out of 5 stars
Love it!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect tv for the money, great quality, great ambience, great everything
I would recommend this to a friendRated 5 out of 5 stars
Tcl has really made something great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best tv at this price point hands down, and the google interface is easy and straight forward
I would recommend this to a friendRated 2 out of 5 stars
Don't buy open box without checkin product first.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, I am happy with the TV, but very unhappy with Best Buy. I purchased the TV online with a Used Excellent rating. When I picked it up at the store, the TV was repacked but in sturdy packaging. After getting home and unpacking the TV, I noticed the screen was filthy with had prints and smudges all over the screen. I was able to clean the screen after a lot of work, and the TV seems to be working. I contacted Best Buy online to let them know of my issue and that the TV should have been sold as Fair, but the agents didn't seem to care. I was transferred to a supervisor, but after an hour I gave up and decided to try again the next day. The second agent pretty much said too bad, take it back the store, which would have meant packing up the TV and driving 20 miles to the store. So just beware about buying open box items from Best Buy online.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Paul,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far. If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
New washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On time and took the time for set up then do a cycle
I would recommend this to a friendRated 1 out of 5 stars
TCL is absolute junk
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was good while it lasted (3 months). Best Buy backed away from fixing this. TCL customer service was absolute trash. 1. Opened a case. 2. Supplied everything they were asking for. 3. TCL closed the case stating that it was returned - its not. 4. Called them back and got the run around again. Save your money and buy a reputable brand with customer service.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi GlenW,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Black level, Brightness, Refresh rate
Rated 5 out of 5 stars
Great TV for the price!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the TCL QM7K on sale for $599.99 before tax. It was such a steal! Overall experience has been pleasing and easy to set up. Pros: It gets bright, extremely bright IMO. Dark black scenes stay pretty much black. HDR content looks nice, very sharp with colors popping. For built in TV speakers they sound nice. However, it won't beat a soundbar/subwoofer combo. I have my PS5 hooked up on here and I do get 120hz refresh rate depending on which titles you play and gameplay looks fluid. Cons: If you're using just the TV speakers, there some noticeable rattle when the bass hits. WiFi5 is okay, TCL should've went with WiFi6 but I have the TV hardwired. Very minor but if im playing games or watching movie while im talking to other people, Google Voice somehow picks up my voice and disrupt what im doing lol. Not really a big deal but might be for other folks looking into purchasing this TV. Conclusion: If you can get this TV on sale for under $600 it's a good value, perfect for watching/gaming content. Good speakers out of the box. I believe majority of the people who are shopping for a new TV would be pleased with the QM7K.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Shiryu, Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance, please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy! Thank you, Alison TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Picture, Great Performance, and Great Value
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to buy a new TV unexpectedly after my old one broke during a move, so I needed something high-quality without spending an obscene amount of money. The TCL QM7K has turned out to be a perfect choice. The Mini-LED backlighting and QD panel deliver a bright, crisp picture with deep contrast, and HDR movies look far better than I expected at this price point. I use the built-in Google TV apps constantly — Netflix, Hulu, YouTube, all of it — and everything runs smoothly with no lag or crashing. The interface is clean and responsive, so I haven’t needed any additional streaming devices. For gaming, I mostly use it casually with my PS5, and it’s been excellent. The low input lag and 4K 120Hz/144Hz capabilities make gameplay feel smooth, and the colors and brightness really make games pop. By no means am I an expert in picture quality, but I would say this is a good choice for most users. We have the TV mounted on our wall in the living room that gets a lot of natural light (although no direct light on the TV), and we've never had issues with glare, colors, or contrast. Looking at it side-by-side in the store with other TV's, it was definitely on the upper end of affordable TVs; it wasn't as vivid as the $2000 ones, but for the price I'd say its a great value. The only thing I can't really comment on is the sound since we use a Sonos system with it. We've use the sound once or twice from the TV, but it wasn't anything mind-blowing. Overall, I'd say this TV delivers a ton of performance for the price. If you’re looking for a good-quality TV that handles streaming and gaming well without breaking the bank, the QM7K is a fantastic value.
I would recommend this to a friend - Pros mentioned:Brightness, Picture quality, Refresh rateCons mentioned:Motion smoothing
Rated 3 out of 5 stars
A Nice TV with Bad Upscaling
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was initially blown away by the brightness and sound quality from this tv. The gaming was also great with a high refresh rate and decent input lag. However, I quickly noticed how poor the upscaling was for even 1080p content. 4K content looked amazing, but anything below looked a little blurry and grainy. The motion handling was also a little bad for sports and panning shots.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi EXAppleUser,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Favorite Tv.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv I have bought in a long time. Wonderful picture. Sets up my apps the way I want them. Snappy to the touch. Speedy for OTA programs skip commercials.
I would recommend this to a friend Rated 5 out of 5 stars
Great television for gamers
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great high-quality television. Picture quality is outstanding, and it is great for gaming. It checks all the boxes on my Xbox series X. It supports 144 Hz at 4K, and up to 288hz at 1080P. The TV comes with four HDMI ports. Two of them are HDMI 2.1. The sound is amazing for TV speakers. It supports Dolby Atmos, DTS virtual X sound formats, plus many others. It supports HDR 10, HDR 10+, HLG, and Dolby Vision video formats. It came with a free month of Fubo, three free months of YouTube premium, and also two months of Apple TV+. The remote is back lit, which is nice in dimly lit rooms. Plus the settings are easy to adjust and are not overcomplicated. This is a much better television than the LG I previously owned. My LG had dead pixels, and burn in within three months. LG offered no support and told me it was my problem. LG in my opinion stands for lousy garbage. I paid a lot less for this television than I did my LG, and it has three times the features. Highly recommend this television, especially for gamers.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi GrouperTrooper, We appreciate your thoughtful feedback. Please enjoy the great size and quality of this TV. Thank you for choosing TCL to be part of your family! Thank you, Alison TCL Customer Support
- Pros mentioned:Picture quality, Refresh rate
Rated 5 out of 5 stars
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TCL QM7K delivers excellent picture quality for the price. Bright, vibrant colors, strong contrast, and impressive HDR performance make movies and shows look fantastic. Gaming is smooth thanks to 120Hz, VRR, and HDMI 2.1 support. Google TV is fast and easy to use.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Steve,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Brightness, Picture quality
Rated 4 out of 5 stars
Office monitor replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Using as a monitor for my home office and it works great. Reflections can get a little annoying for anything dark, but the brightness otherwise defeats normal reflections in the day. Plenty bright for my use, be that office work, gaming or photo editing. Input lag and response time is great and I don't notice it at all. Speakers are average, though that could be in part due to the fact that I normally use Klipsch Fives as my office speakers
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi timotheos117, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Alison TCL Customer Support
- Pros mentioned:Brightness, Picture quality
Rated 5 out of 5 stars
Great gaming tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ll be honest this tv blew me away. I was in the market for simple budget tv in my bedroom and for the price Tcl hit the mark. At any rate coming from a high end oled in my family room I didn’t give this tv much credit before setting it up. Well I was wrong, the picture quality was amazing after tinkering with some settings. Its very bright and the colors pop, along with hdr being incredible! There were times I forgot I was watching a mini led due to blooming not being much of an issue. I guess you should expect decent quality in 2025 but what really shined for me was the gaming. I’ve had led in the past and the only tvs that work really well for me is oled , reason being it’s buttery smooth and once you try it, it ruins any other tv experience! But , this tcl even with mini led tech has very clear fast motion and didn’t leave me feeling like i was missing out. I’m stunned for the price and you really won’t be disappointed if budget is a concern and you don’t want to worry about burn in.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Techfan36,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Brightness, Picture qualityCons mentioned:Motion smoothing
Rated 4 out of 5 stars
Solid TV for the money, good bedroom tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid tv for the money. The good: TV is very bright and vibrant, solid on board suite of Google based apps, accommodates “downloader” so you can install 3rd party apps. The bad poor motion smoothing and glare in bright areas. Good TV for a bedroom or den not a solid home theater TV.
I would recommend this to a friend - Pros mentioned:Setup ease
Rated 5 out of 5 stars
TCL 55” TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is excellent for watching sports and movies. The ease of use is wonderful as well as the ability to add Apple TV. The tv is also quite intuitive to use due to the voice command capabilities.
I would recommend this to a friend - Pros mentioned:Brightness, Picture qualityCons mentioned:Motion smoothing
Rated 3 out of 5 stars
WAIT FOR THE FIRMWARE UPDATES
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it was going to be better. With all the improvements TCL claimed to have made with the Halo/blooming controls, dimming improvements, brightness....it's a real downgrade in most ways. The good: better viewing angle, better brightness, better sound, more accurate colors. The negatives.....the rest of them. Blooming is worse, motion is worse, the image is flat because the processing prioritizes brightness instead of making the things that should be bright brighter, and the areas that should be dark are MUCH too bright. This makes the image look absolutely blown out and washed out. The processing looks like they took the chip out of an S4 and put it in the QM7. This set has the goods to be a GREAT television, but wait until the firmware updates come out to buy. It is exceptionally bright, and it looks decent, just not a thousand dollars decent YET.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Drproctor1995,
Thank you for taking the time to provide your feedback. We're sorry to hear that you were not satisfied with your TV and that you were not able to see the same great picture quality a majority of our customers are seeing. This TV typically produces a beautiful picture. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support





























