Customer Ratings & Reviews
- Model:
- 55S450G
- |
- SKU:
- 6538262
Customer reviews
Rating 4.6 out of 5 stars with 1015 reviews
(1,015 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the picture quality, ease of use, and price of the 55" Class S4 S-Class 4K UHD HDR LED Smart TV with Google TV (2023). Many also appreciate the Google TV interface and the vibrant colors. While some users experienced minor issues with the remote control and occasional system responsiveness, the overall feedback highlights a positive user experience. The setup process was also frequently praised for its simplicity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Very good TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, this is a very good TV. I recommended
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MinhN,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
10/10!!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love my tv nd the Best Buy employees made the purchase such an amazing experience!
I would recommend this to a friendRated 5 out of 5 stars
Great delivery
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service as far as delivery. The person made sure I received my tv in good condition.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Don't buy if you stream Spectrum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TCL Google TV has a good picture. the reason I give a low rating is because at the time\I bought it, I was unaware it would not download Spectrum app. I hooked up my ROKU stick and was able to watch Spectrum through this, however, It now has a pop up on the screen which ask if I want to turn off. I have sleep timer off. The Roku stick can't be used to get this pop up to go away, I have to use the TCL remote to choose cancel the turn off. It's just aggravating to do this almost every time you watch it. The XUMO box I have with Spectrum also does not work on this TV.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Janice,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
New experience...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very happy with the treatment that I received. The associate was knowledgeable and was able to answer my questions with ease. I am thoroughly enjoying my new tv and I am grateful that BestBuy was willing to open an account for me.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi StephenM,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Loved the TV till it stopped working
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful TV, however a few days ago it stopped working and I haven’t even had it 3 months.
I would recommend this to a friendRated 5 out of 5 stars
Tv
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had for a few months now and seems to be working good
I would recommend this to a friendRated 4 out of 5 stars
Slow
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The motion picture is nice. However, the time to get any app to load or even downloaded can be super aggitating. 4/5 since you get what you pay for.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Amalieg,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Don’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good support from customer service. It doesn’t show optical output as a option even if it’s connected
No, I would not recommend this to a friendRated 5 out of 5 stars
Great for the price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got 3 oftheze to use for menu screens at a restaurant and they are all good except one of them is 100% in French, but i managed to set it up anyways
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Komsan,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. The language is selected during initial setup. If the TV is in French, you may have accidentally selected the wrong language. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Great TV, but a little slow to stream
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, a little slow to stream. Not as fast as my 7 year old smart LG with a Roku and because it uses Google I can't add my old Roku streamer. Google TV is pretty hard to get used to. Much less intuitive than Roku. Other than that a very good TV.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DaveD65,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
The Journey of a Happy SHOPPER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy, great price, great service , you can find all these options at Best Buy! See you there soon with Father’s Day this around the corner.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi BillBfindsahiddentreasure,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Incredible option at this pricepoint!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic TV, given the pricepoint, I don't know that I've owned a better TV. The Google TV UI/UX is far superior to something like a FireTV in my opinion. Very happy with this purchase.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Jude,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Good picture, bad performance
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV picture quality is great but the processing speed is horrendous. Often it is necessary to power cycle when switching between apps because the TV will just freeze.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi GHILLIExSTEW,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
55 inch
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV haven't had any issues with it. Delivery was quick.
I would recommend this to a friendRated 5 out of 5 stars
The perfect TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV! It's perfect and looks amazing with it frameless bezel.
I would recommend this to a friendRated 4 out of 5 stars
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great for 98% of what we watch. The only negative to the TV is watching sports is a little laggy. But if your purchasing for sports I’d recommend going with the more expensive model.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Km86,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
TCL 55
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TCL 55 is a very high quality product that gives my family a great TV for a good price. I have enjoyed this product and have no problems with the use.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi LeeH,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Speed
Rated 3 out of 5 stars
Mid
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv gets slow after a month…………………………………………………………..
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Dercharles,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Good picture, slow os
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buy it on a good sale & it’s a good buy. Looks good, sounds fine, but the processors on it are sllllllllow. My chrome cast somehow runs google tv faster than this tv runs google tv. App & content load times are slow, but usable
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi EvanP,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support