Customer Ratings & Reviews
- Model:
- 55S450G
- |
- SKU:
- 6538262
Customer reviews
Rating 4.6 out of 5 stars with 1015 reviews
(1,015 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the picture quality, ease of use, and price of the 55" Class S4 S-Class 4K UHD HDR LED Smart TV with Google TV (2023). Many also appreciate the Google TV interface and the vibrant colors. While some users experienced minor issues with the remote control and occasional system responsiveness, the overall feedback highlights a positive user experience. The setup process was also frequently praised for its simplicity.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Tcl tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy process and good price. Employee was helpful transporting. TV works great
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Nice tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv and best is the best place for shop tvs ,laptops
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi GaneshM,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Nice for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV wish it had more adjustable brightness, though
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi IsaiahB,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
MD
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy , to order , excellent service, an excellent TV for the price
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DocF,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it is a Great tv and a good size. would buy again
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great amazing one of a kind i would get again and again
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JonathanS,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
41
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price I’m happy with my purchase can’t complain
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Remote control
Rated 1 out of 5 stars
Don’t recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Google tv integration does not work well. Previously had a TCL Roku tv and the difference is night and day, lots of bugs to be worked out… and I have Google through the rest of my home. Also, the remote and interface is not very good.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Jonathan,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Not impressed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't work with all apps. specifically Spectrum. So, I had to change my service provider. The picture isn't great either. It flutters sometimes and goes blurry, then it also has issues keeping up with voices on tv. The picture is weird on football games too. Like the ball disappears at times when thrown or kicked.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Mike,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Audio FAIL
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Audio stopped working. External and internal after less than 13 months of light residential usage. Fine while it lasted. Now I have to find a similar fit becauae I made a custom cabinet for it...
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi GordonP,
Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Tv quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it just dont like i cant add all my apps to the tv
I would recommend this to a friendRated 1 out of 5 stars
Don't buy TCL
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TCL is the worst brand when it comes to reliability and longevity, I bought a 65" from Bestbuy about 3 years ago and, of course, exactly a couple of months short of two years after purchase horizontal lines appeared on the left half of the screen and when i contacted Bestbuy they said i needed to contact the manufacturer and of course TCL basically daid i was on my own i should've known better the cheap brands are exactly what they are just cheap brands so i went for the Samsung the next go around.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience and that you seem to be experiencing some trouble with your TV. This particular TV was launched less than 1 year ago, so it is difficult to decipher what TV you may have. Our TVs are carefully designed and engineered to give our customers years of entertainment. Our TVs do come with a 1-year manufacturer's warranty for those rare times that defects occur. In cases like this, if you purchased an extended warranty, you may want to reach out to see if you can file a warranty claim through the extended warranty company. Furthermore, if you purchased using a credit card, some credit card companies also provide additional coverage. We will continue to make improvements to ensure our customers the best experience possible.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV flashes and flickers. I'm on tv #2. The replacement does the same thing as the original. Dealing with customer service again. I will not purchase another TCL. Junk.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RobertM,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Not recommended, EVER
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible picture, yet it claimed to have Dolby Vision.. It was $100.00 off. Returned it to store. They're probably phasing it out, I bought a Samsung for less money.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi reghakr,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV typically produces a beautiful picture. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had less than 6 months and dead already. Cheap junk
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DavidZ,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support