Customer Ratings & Reviews
- Model:
- 55S450G
- |
- SKU:
- 6538262
Customer reviews
Rating 4.6 out of 5 stars with 1022 reviews
(1,022 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the picture quality, ease of use, and price of the 55" Class S4 S-Class 4K UHD HDR LED Smart TV with Google TV (2023). Many also appreciate the Google TV interface and the vibrant colors. While some users experienced minor issues with the remote control and occasional system responsiveness, the overall feedback highlights a positive user experience. The setup process was also frequently praised for its simplicity.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
55 TCL TV purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am extremely happy with the TV and took the extended warranty which I think was extremely reasonable and like the fact they'll come to the house to make the repair or replace it if not fixable.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Get What You Pay For
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! Sometimes the software is slow and the built-in-Chromecast really doesn't work well, but the display and sound are what I expected and overall I am happy with the purchase!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Please with this TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this TV works well for us. The size is good for our living space and it was fairly easy to set up and down load our apps on to.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi EllenS,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Good for budget
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good overall, may take initial personal tweaks right out of the box to get the picture and sound right to your liking. A tad slow responsive wise but not horrible.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Best Buy forever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good and friendly service.. Love all the products that I purchased..Wouldn’t shop any where else
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Velma,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Information
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are a school system so this is used for information for parents/students it works great and lets us get the word out.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JillS,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
OK Cheap TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good enuf for a cheap TV. Good enuf for a cheap TV. Good enuf for a cheap TV.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Tcl tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy process and good price. Employee was helpful transporting. TV works great
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Nice for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV wish it had more adjustable brightness, though
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi IsaiahB,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Nice tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv and best is the best place for shop tvs ,laptops
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi GaneshM,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
MD
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy , to order , excellent service, an excellent TV for the price
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DocF,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it is a Great tv and a good size. would buy again
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great amazing one of a kind i would get again and again
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JonathanS,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
41
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price I’m happy with my purchase can’t complain
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Remote control
Rated 1 out of 5 stars
Don’t recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Google tv integration does not work well. Previously had a TCL Roku tv and the difference is night and day, lots of bugs to be worked out… and I have Google through the rest of my home. Also, the remote and interface is not very good.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Jonathan,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Not impressed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't work with all apps. specifically Spectrum. So, I had to change my service provider. The picture isn't great either. It flutters sometimes and goes blurry, then it also has issues keeping up with voices on tv. The picture is weird on football games too. Like the ball disappears at times when thrown or kicked.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Mike,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Audio FAIL
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Audio stopped working. External and internal after less than 13 months of light residential usage. Fine while it lasted. Now I have to find a similar fit becauae I made a custom cabinet for it...
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi GordonP,
Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Tv quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it just dont like i cant add all my apps to the tv
I would recommend this to a friendRated 1 out of 5 stars
Don't buy TCL
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TCL is the worst brand when it comes to reliability and longevity, I bought a 65" from Bestbuy about 3 years ago and, of course, exactly a couple of months short of two years after purchase horizontal lines appeared on the left half of the screen and when i contacted Bestbuy they said i needed to contact the manufacturer and of course TCL basically daid i was on my own i should've known better the cheap brands are exactly what they are just cheap brands so i went for the Samsung the next go around.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience and that you seem to be experiencing some trouble with your TV. This particular TV was launched less than 1 year ago, so it is difficult to decipher what TV you may have. Our TVs are carefully designed and engineered to give our customers years of entertainment. Our TVs do come with a 1-year manufacturer's warranty for those rare times that defects occur. In cases like this, if you purchased an extended warranty, you may want to reach out to see if you can file a warranty claim through the extended warranty company. Furthermore, if you purchased using a credit card, some credit card companies also provide additional coverage. We will continue to make improvements to ensure our customers the best experience possible.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV flashes and flickers. I'm on tv #2. The replacement does the same thing as the original. Dealing with customer service again. I will not purchase another TCL. Junk.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RobertM,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support