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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1022 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers highly value the picture quality, ease of use, and price of the 55" Class S4 S-Class 4K UHD HDR LED Smart TV with Google TV (2023). Many also appreciate the Google TV interface and the vibrant colors. While some users experienced minor issues with the remote control and occasional system responsiveness, the overall feedback highlights a positive user experience. The setup process was also frequently praised for its simplicity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,022 of 1,022 reviews
  • Rated 1 out of 5 stars

    Not recommended, EVER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible picture, yet it claimed to have Dolby Vision.. It was $100.00 off. Returned it to store. They're probably phasing it out, I bought a Samsung for less money.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi reghakr,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV typically produces a beautiful picture. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had less than 6 months and dead already. Cheap junk

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DavidZ,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support