Customer Ratings & Reviews

TCL - 55" Class S5-Series 4K UHD HDR LED Smart Google TV (2024)

Model:: 55S551G; |
SKU:: 6579460

User rating, 4.6 out of 5 stars with 384 reviews.

Highly rated by customers for:

Customer reviews

Picture Quality
Rating 4.7 out of 5 stars
Sound Quality
Rating 4.6 out of 5 stars
Brightness
Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the 55" Class S5-Series 4K UHD HDR LED Smart Google TV (2024) for its splendid picture quality, ease of use, and great value. The TV's color and clarity are also appreciated, and its lightweight design makes it easy to mount. However, some customers have reported connectivity issues such as lagging and disconnections.

This summary was generated by AI based on customer reviews.

Show only Verified Purchases (360)

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

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Page 2 Showing 21-40 of 384 reviews

Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Excellent value TV for the price!
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Posted 11 months ago. Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The TCL 55" S5-Series delivers impressive 4K picture quality, especially for sports. Google TV interface is user-friendly and setup was a breeze. HDR makes colors pop nicely. Sound is basic but expected at this price point - might want a soundbar. For $267, you're getting a lot of features and quality. Really happy with this purchase!
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great 55 inch TLC TV
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Posted 6 months ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
oh I love my big 55 inch TV. It was a great buy. It is a great picture. I am very satisfied. I am a Best Buy member with a membership so I got the extended warranty for free. Can't go wrong with Best Buy.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
No pause button on the remote
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Posted 6 months ago. Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This would be a five star review, except the remote for this TV does not have a pause button. It’s a gorgeous TV for the price, and many of its features are on par with much more expensive TVs. But the remote is just weird, and isn’t at all useful.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
TCL 55"
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Posted 6 months ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Reat picture. Bought this as a secondary t.v. and am very pleased. Will likely get a couple more when it is time to replace older t.v.s. would suggest a soundbar for better sound.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Bang for your Buck
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Posted 8 months ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent picture quality in all lighting conditions, no connectivity issues, software runs great with no hiccups. Great option for the price that I’d call- Bang for your Buck! The only thing is the apps buttons on the remote are hypersensitive.
I would recommend this to a friend
- Brand response from TCLExpert
  Posted 6 months ago.
  Hi McLovin,
  
  Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
  
  Thank you,
  
  Sara
  TCL Customer Support
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great TV
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Posted 9 months ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my 55 TLC TV it has amazing picture color, and the sound is awesome. Easy assemble and mounted on the wall with ease. I will definitely buy again in the future.
I would recommend this to a friend
- Brand response from TCLExpert
  Posted 6 months ago.
  Hi Sunshine47,
  
  Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
  
  Thank you,
  
  Sara
  TCL Customer Support
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Good tv
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Posted 8 months ago. Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really love this tv. The speakers make it to where you won’t even need to buy a sound bar might buy another one for the living room!
I would recommend this to a friend
- Brand response from TCLExpert
  Posted 6 months ago.
  Hi Devin,
  
  Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
  
  Thank you,
  
  Sara
  TCL Customer Support
Pros mentioned:
Price
Rated 5 out of 5 stars
It's no longer best buy it's the best everything
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Posted 8 months ago. Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The people was super excited about me finding the the just as much as I was and took the time to make sure I got the best price possible
I would recommend this to a friend
- Brand response from TCLExpert
  Posted 6 months ago.
  Hi IanathanG,
  
  Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
  
  Thank you,
  
  Sara
  TCL Customer Support
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
55" TCL TV
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Posted 4 months ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
overall great tv, with a great price. very happy with my purchase!
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Excellent quality of picture and sound
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Posted 7 months ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent quality of picture and sound. My family is very happy with this and enjoying it everyday.
I would recommend this to a friend
- Brand response from TCLExpert
  Posted 6 months ago.
  Hi Rahul,
  
  Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
  
  Thank you,
  
  Sara
  TCL Customer Support
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Amazing sound and pic quality
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Posted 5 months ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Picture quality is amazing. Just waiting for my mount to be delivered to hang it up
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
TV Review
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Posted 5 months ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
First tv ever bought I love it and Best Buy made it easy!
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
TCL TV
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Posted 5 months ago. Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome! Love the color and sharpness, I’m loving it
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
My great TV
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Posted 7 months ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The TV works great just as described beautiful picture.
I would recommend this to a friend
- Brand response from TCLExpert
  Posted 6 months ago.
  Hi JohnH,
  
  Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
  
  Thank you,
  
  Sara
  TCL Customer Support
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Google TV
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Posted 7 months ago. Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sales person was very helpful and we love the TV! Great picture and sound.
I would recommend this to a friend
- Brand response from TCLExpert
  Posted 6 months ago.
  Hi CieraH,
  
  Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
  
  Thank you,
  
  Sara
  TCL Customer Support
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great TV!
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Posted 7 months ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome TV! clear picture, great color, great quality, great for gaming
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
experience
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Posted 9 months ago. Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent experience. Great financing offer. Quality service.
I would recommend this to a friend
- Brand response from TCLExpert
  Posted 6 months ago.
  Hi Alexey,
  
  Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
  
  Thank you,
  
  Sara
  TCL Customer Support
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
TCL rep named Cams helped me
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Posted 1 year ago. Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall good quality picture and sound with a minor internet connection problem that ended up being on my end and a TCL representative named Cams helped me troubleshoot it within just a few minutes.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
TV
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Posted 8 months ago. Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s a really good TV l really love and the price is really nice
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
TCL TV
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Posted 1 year ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great tv!! Really clear and really good sound and like that it is not heavy
I would recommend this to a friend
- Brand response from TCLExpert
  Posted 1 year ago.
  Hi Eddy,
  
  Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
  
  Thank you,
  
  Sara
  TCL Customer Support