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Customer Ratings & Reviews

Your price for this item is $239.99
The comparable value price is $279.99

Customer reviews

Rating 4.6 out of 5 stars with 386 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the 55" Class S5-Series 4K UHD HDR LED Smart Google TV (2024) for its splendid picture quality, ease of use, and great value. The TV's color and clarity are also appreciated, and its lightweight design makes it easy to mount. However, some customers have reported connectivity issues such as lagging and disconnections.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 386 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tremendous value for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second TCL tv. We were so pleased with the 32" one we bought for our sunroom, that we decided to buy the 56" UHD for our living room. The picture is sharp with excellent contrast and blacks. Its 3 hdmi ports give you a lot of flexibility. We use one for our 4k Roku stick and the e-arc is connected to a nice creative labs sound bar with subwoofer, both of which can be controlled with the Roku remote. The built-in tv speakers are typical- tinny with noticeable distortion at higher volumes. The included Google and TCL apps give you added viewing options. For $250 it's a great deal, even if it only lasts five years. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect TV for a smaller space.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV as a lightweight budget option for a guest room. Very easy to hang with one person, picture quality is more than adequate and the sound is good. The apps work smoothly. Overall I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I bought a new 55 in TCL TV.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new TV. I recommend it ! I know it's a great deal and I'm so very pleased with my purchase. I should have bought this a longtime ago. I especially love watching sports on it. It's almost like I'm right there at the game watching the action. Buy one you'll love it go to Best Buy get you one today don't wait just do it That might sound like a commercial but it's just how I feel. Best buy is the place!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The Downtown Brooklyn Best Buy Store! The Place 2B

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Is The Store “The Bomb”. Right Here In The Atlantic Center Mall. Right Next To The Barclays’ Center, The Atlantic Terminal Mall, 300 Ashland And The Apple Store, BAM Brooklyn Academy Of Music And The Peter Jay Sharp Building In The Intersection Of Boerum Hill (Atlantic Antic), Downtown Brooklyn, Prospect Heights, And Park Slope.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    AMAZING DEAL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase I made was a great deal for the price. The television has great quality. I ordered online and pick up at the store. My wait time was not long at all. I would give my purchase a 10 out of 10. Its been a few months since my purchased and I still love it!!! Greatest decision in tv purchase.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi PriscillaS,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Two 55 inch 4K TCL TVs

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased two TCL TV models in 2024: This model 55S551G is my 2nd 55-inch TCL Smart TV bought in the last 4 months. I got the best picture quality after using the same settings on both TVs. The first model purchased was 55S450G. There was no lag switching between TV, TCL, Pluto, and YouTube. Using the skip and mute buttons reduce excess commercials. Audio: Bluetooth and WIFI are strong. I use a Wired headphone when the Bluetooth headphone needs a recharge. Both headphones have loud and clear sounds when moving around and come in handy when people are asleep. For audio, the only setting change was from ‘dynamic’ to ‘movie’. Sounds coming through the headphones are better than sounds from both TV built-in speakers. Built-in Shutdown: The TV turns off if I pause a YouTube video and step away. But when you restart YouTube, it returns to the previous video at the point of shutdown. Local TV stations: I was able to get free local TV stations by attaching two old external antennas. I got 12 free channels on the S55 model and 20 free channels on the S45 model. No issues after months of use in 2024. Prices on the S55 model dropped. Newer TCL models are now on sale. I bought the TV furniture stands first and then checked the TVs length, width, and height for ideal fit.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not a bot. This tv right here is good for the price I swear plus google tv with it is amazing. If you end up getting this you won’t regret it but if not I do suggest getting a tv that comes with “google tv” the set up is quick and the interface/layout of the apps is really nice plus it’s 4k just make sure your streaming plans is 4k if you wanna utilize the full quality of the tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I would definitely recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm blown away by the exceptional picture quality and impressive features of my new TCL 55-inch TV! Purchased from Best Buy, this TV has exceeded my expectations in every way. Firstly, the 4K Ultra HD resolution is stunning, with crisp and vibrant colors that bring movies and TV shows to life. The HDR (High Dynamic Range) technology adds incredible depth and contrast, making every viewing experience feel immersive. I'm also impressed with the TV's smart features, which are powered by Google TV. The intuitive interface makes it easy to navigate and access my favorite streaming services, including Netflix, Hulu, and Amazon Prime Video. The TV's design is sleek and modern, with a slim profile that fits perfectly in my living room. The wide viewing angles ensure that everyone in the room can enjoy an excellent viewing experience. Best Buy's service was top-notch, as always. The staff were knowledgeable and helpful, answering all my questions and ensuring I had everything I needed for a smooth setup. Overall, I'm thoroughly enjoying my TCL 55-inch TV experience, and I highly recommend it to anyone seeking a high-quality, affordable TV.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Dorm TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tv. Great price and has performed well. Throughout its use however, the only issue has been not able to connect to WiFi with username and password WPA authentication. Other than that, it’s been great. Sometimes laggy, but Google TV is way better than Roku, especially with all the apps.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Tv quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is very good it good a good tv quality very responsive and very cool menu it has and you can watch you favorite show wt high quality and i got for a deal which was very good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Decent Picture, But Open Box Had Some Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up the TCL 55" S5-Series as an open-box replacement for a broken TV. Picture quality is solid for the price. The colors are bright and 4K content looks good. That said, it didn’t come with a remote, had the wrong legs, and part of the top trim is separating with light shining through. Not ideal, but it still works. If you're buying open box, double-check the condition first. For my use (basic streaming), it does the job. Not perfect, but better than no TV at all.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good budget tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price per spec. If you are in need of a tv with good picture and gives you the ability to get up to 120mhz for video games with decent graphics, this isnt a bad option for the price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Loving my new purchase!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease of setting up and that it works with platforms like Apple HomeKit and Google home products, and as well as Alexa! It has the Google Android software, so casting is super easy, and it has AirPlay built in, so it has you covered there also. Well built tv that will fit the needs of every consumer. And lastly it has profiles so everyone can make the tv their own!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Blaque37,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL A MUST BUY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT CHOICE!!!! I was not sure about this brand TCL .However I saw a gentleman purchasing the same tv so I gave it a shot. I am so glad Great features and the picture quality is excellent. I. Already thinking about a TCL 65 INCH for the living room. Never thought I'd leave Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV for my bedroom. I wanted a Google TV for the access to streaming services. I have a Roku TV prior to this. This TV's screen is way better than my Roku. Colors pop. It's best served for viewing directly in from of the TV. That's what makes it perfect for a bedroom TV, especially if the screen will be stationary. I may but the larger one for my play room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Reliable and good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this TV for my business to use for my security camera system. This replaced a 2 year old LG that failed with screen/display issues. The picture quality on the TCL tvs is great, no issues being in a well lit office with lots of windows in the storefront. The size is great for my 26 camera system giving me lots of real estate to monitor things efficiently and with great picture with my 4k cameras. Highly recommend and would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Best TV for the price!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV, allowed to watch for the comfort of my screen porch all seasons long. Color and clarity is clear and crisp. No sound bar required speeakers loud enough over people talking and normal outdoor sounds. Best purchase for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very Good TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasantly surprised how good of a picture this had for an inexpensive price. Have it set up in another room and my wife seems to watch it more

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Smart TV with Google TV Integration

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the TCL TV with Google TV, and I couldn’t be happier with my choice! The picture quality is outstanding—vivid colors, deep contrast, and smooth motion make watching movies and sports a fantastic experience. The built-in Google TV is a game-changer, offering an intuitive interface and seamless access to all my favorite streaming services. The voice control feature is incredibly convenient, and setup was quick and hassle-free. For the price, this TV delivers exceptional value. Highly recommend it to anyone looking for a smart, feature-packed television!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased to replace a Hisense I'd bought 4 months before that stopped working and Hisense customer service was just going in circles with me. This TV was so much better and easier to set-up. It mounted on the wall easier, worked with accessories easier, and has been a much more pleasant experience. I recommend this TV.

    I would recommend this to a friend
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