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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 447 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the product's splendid picture quality, which is a significant highlight. They also appreciate its ease of use, good price, and convenient size and weight for installation. However, some customers have reported issues with connectivity, experiencing lag and disconnections.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 447 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    great picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good, I am happy with the new tv. Picture quality is great. Love the ease of changing channels. Had a problem with the old fire tv. Delivery people were awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    AMAZING DEAL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase I made was a great deal for the price. The television has great quality. I ordered online and pick up at the store. My wait time was not long at all. I would give my purchase a 10 out of 10. Its been a few months since my purchased and I still love it!!! Greatest decision in tv purchase.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi PriscillaS,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not a bot. This tv right here is good for the price I swear plus google tv with it is amazing. If you end up getting this you won’t regret it but if not I do suggest getting a tv that comes with “google tv” the set up is quick and the interface/layout of the apps is really nice plus it’s 4k just make sure your streaming plans is 4k if you wanna utilize the full quality of the tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL for Life

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price you can buy. Never buying a high end tv again.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi smoothcrimal26, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Reliable and good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this TV for my business to use for my security camera system. This replaced a 2 year old LG that failed with screen/display issues. The picture quality on the TCL tvs is great, no issues being in a well lit office with lots of windows in the storefront. The size is great for my 26 camera system giving me lots of real estate to monitor things efficiently and with great picture with my 4k cameras. Highly recommend and would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Good choise

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super tv for the price. Good quality and good size

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Decent Picture, But Open Box Had Some Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up the TCL 55" S5-Series as an open-box replacement for a broken TV. Picture quality is solid for the price. The colors are bright and 4K content looks good. That said, it didn’t come with a remote, had the wrong legs, and part of the top trim is separating with light shining through. Not ideal, but it still works. If you're buying open box, double-check the condition first. For my use (basic streaming), it does the job. Not perfect, but better than no TV at all.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV for my bedroom. I wanted a Google TV for the access to streaming services. I have a Roku TV prior to this. This TV's screen is way better than my Roku. Colors pop. It's best served for viewing directly in from of the TV. That's what makes it perfect for a bedroom TV, especially if the screen will be stationary. I may but the larger one for my play room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Great Deal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the size and features its a great TV. This was an upgrade from a 50" TCL, and it as well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV! 10/10!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this TV for 1.5yrs and honestly never regretted it. Had zero issues, picture quality is amazing, and the sound? SOOOO GOOD. Volume at 15 is loud and crisp for me! Great to watch TV or play games! Highly recommend!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi KelseyE, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL A MUST BUY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT CHOICE!!!! I was not sure about this brand TCL .However I saw a gentleman purchasing the same tv so I gave it a shot. I am so glad Great features and the picture quality is excellent. I. Already thinking about a TCL 65 INCH for the living room. Never thought I'd leave Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased to replace a Hisense I'd bought 4 months before that stopped working and Hisense customer service was just going in circles with me. This TV was so much better and easier to set-up. It mounted on the wall easier, worked with accessories easier, and has been a much more pleasant experience. I recommend this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL 4K UHD 55" TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not be more pleased with this TV! It is perfect for me and its p0icture brilliance is wonderful. This was money well spent!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Good not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV had a great picture and sound was nice. Price point was good. The issue was it had trouboe staying conneceted to my wifi. Everytime i used it i would have to reconnect. This also made it frustrating to go through the setup becaude it required internet.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi KyleH,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great tv. Color is great. Sound is great. I only wish it had more hdmi ports. But it’s a great tv for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a TCL 55-inch TV with my Best Buy Membership, and the experience was fantastic. The membership perks, like free shipping and exclusive deals, made the purchase process smooth and hassle-free. The TV was delivered quickly, and the customer service was top-notch throughout. The picture quality of the TCL TV is excellent, offering a sharp, vibrant display perfect for movies and gaming. Overall, the combination of a great product and membership benefits has made this a satisfying and worthwhile experience

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    TCL 55"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup and it works great. Great picture and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    MUST HAVE

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY LIGHT AND PORTABLE WITH GREAT PICTURE AND SOUND QUALITY

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JAYY, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad in sound quality or picture! I play my PlayStation on this TV and the graphics look great, and when I don’t want to wear my headset the sound is still good as well!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Buy it you’ll love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV at a great price one on sale. As good as more expensive TVs at a great price, even includes Dolby.

    I would recommend this to a friend