Customer Ratings & Reviews
- Model:
- 55QM6K
- SKU:
- 12316864
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Good but could be better
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV but just saw the qm7K in the store and it looks much nicer. Might need to return. Great on a budget though
I would recommend this to a friendGreat value for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible quality for the price. Only complaint is the picture settings constantly reset when i put custom ones in.
I would recommend this to a friendSold me a used tv as a new one !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well I think Best Buy sold me a used tv! When I go to set it up it says I cannot add it to my Google account because it was already set up by somebody else! And I see why they returned it because the volume function does not work very well. Only when it wants to. Otherwise screen is nice. But I wish I got a new tv!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RussellJ,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning the condition of your product. For further assistance, you would want to contact the retailer’s customer support as they would be the best equipped to assist you with concerns regarding your order.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
yes
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.yes fix good job full hd my like stremer full hdhhhhh
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi CamerontM,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
I'd say pretty great TV
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall foe the price, myself and roommates are more than happy with yhe TV
I would recommend this to a friendTCL TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture consistently dims & gets bright reported to TCL rep who continually needed to reference trouble shooting manual
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi EileenF,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
I don't know
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Look great , feel a little cheap onbthe plastic but no probl on that returned because speaker blew on my wife in day 2 of having it she swears it was at 20 volume
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BrayanF,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
TV didn't last a day
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got the tv set up and the next morning it was dead wouldn't turn on So tried everything that support said do even did an internet search tried everything so had to return it and got a different brand
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Chewy,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen was smashed and we have to wait until 07/19 before our TV will be here v Something wrong somewhere!!!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi WyattS,
Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged. All of our TVs and packaging are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. If you get a replacement and need any further help, we would be more than happy to work with you. Simply reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. We look forward to helping you get started!
Thank you,
Sara
TCL Customer Support
didn't work out of the box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.didn't work out of the box returned it for a samsung
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JohnK,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Frustrated by reboots
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Getting very frustrated. Anything plugged into HDMI ports causes tv to reboot over and over again. Might have to return it if I can’t figure out the issues.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Cre333,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst build quality. Go for other products. The sound is also much worse than the actual sound.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Vinay,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Never got it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They ran out and kept rescheduling my delivery date. Eventually ended up canceling the order and the rep could care less like they wanted me to cancel
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BojanL,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning your order. For further assistance, you would want to contact the retailer’s customer support as they would be the best equipped to assist you with concerns regarding your order.
Thank you,
Sara
TCL Customer Support
Great TV but ours was defective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was great until we had a large area of the tv get distorted.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ChristopherM,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Brightness, Picture quality
Excellent TV.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I did not already own a flagship Samsung NeoQled I would give this TV 5 stars, but the TCL doesn't quite equal the Samsung's picture quality. My true rating is 4 1/2 stars, as the TCL is a wonderful TV, and five stars for the price. For a minimum drop in picture quality the TCL was less than half the cost of the Samsung (same size, 55"). It is plenty bright for viewing in a sunlit room and handles glare effectively (my TV room has the TV facing a curtained window that admits plenty of light, and the TCL is very watchable during daylight hours). And, while the sound is not what you get from a sound bar, it is quite decent when the "subwoofers" are active. Plan on delving into the adjustments for both sound and picture quality though. Not top notch out of the box, but top notch with some dedicated fiddling.
I would recommend this to a friend If you have a soundbar don’t recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not as expected, if you have soundbar from different company dont go for this tv,
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi NidhinJ,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV is compatible with most soundbars and speakers and can be connected via HDMI eARC, Optical, or Bluetooth. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
TCL QM6K
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the 55-inch TCL QM6K and it has a phenomenal display, a great price, and surprisingly good audio, which makes me feel like I have a premium device that I didn’t have to pay a premium price for. What I enjoy the most so far: Brilliant 55-inch Display – Vivid colors, deep blacks, and sharp details make for an excellent viewing experience. Great Value – Premium features at a budget-friendly price. Google TV – Google TV integration makes it easy to access all your favorite apps, streaming services, and even smart home controls. Surprisingly Good Audio – Clear, well-balanced sound with decent bass—I was tempted to skip my soundbar setup.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Jesus,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Game changing TV for console gaming.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is a game changer for console gamers. The image is pristine, and i'm getting 90 plus frames per second in Battlefield 6 and 105 fps on The Finals. At under $500, this is an incredible TV . And also has integrated gaming dashboard with enhanced game features. My games run incredibly smooth now.
I would recommend this to a friend Missing information
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my kitchen, overkill yes! One of the stands were missing, but after one other review geek squad replaced them. This is the first google operating system TV I have bought, and after mounting it and a sound bar, I find out google operating system WILL NOT ALLOW! the Xfinity app to be installed. (would not have purchased it if I had known beforehand) So I had to spend another $100.00 to get a Roku (ultra) to watch the service I'm paying for. So, it's hard to give a review of the TV quality because it's just a big monitor at this point. I can only give the Roku quality that makes its own adjustments to the TV. It adjusts to what it thinks is best, as everyone that has a Roku knows.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi 1111, Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. While the Xfinity TV app is not currently an available streaming app on this TV featuring the Google operating system, our TCL TVs have access to 5,000+ apps with over 500,000 TV shows and movies available through the App store. Sit back, relax and enjoy some great content with your high quality and high functional TV. We will continue to work hard to provide our customers with the best experience and support possible. Thank you, Alison TCL Customer Support
- Pros mentioned:Picture quality
Happy with rhis TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent color. great viewing for a reasonable price.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi RN02, We appreciate you taking the time to provide your thoughtful feedback. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! Thank you, Alison TCL Customer Support