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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1605 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the picture quality and ease of use of the 65" Class 4-Series 4K UHD HDR Smart Roku TV. Many also appreciate the value for the price and the straightforward setup process. However, some customers have expressed dissatisfaction with the remote control and reported instances of the TV malfunctioning. The sound quality also received some mixed feedback, with some users finding the volume insufficient.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,605 reviews
  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Ruku TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a wonderful television, it brings great joy too My family, thank you best buy, a television is like a window to the world, greatful, me and my boys think the ruku witch is the 6 child in a Japanese family, is our pleasure.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect TV for me. I needed an upgrade, and a larger version. I'm not super techy, so it did not need all the bells and whistles. The price was right, the quality is great, and I feel like I'm sitting at the ballgame!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL Best Buy purchase love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a 65 flat screen. The only thing I wish I could do is control my cable box with the remote. I have to use two remote one to switch from the onboard app to get over to Xfinity.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Sincerely, Brandon TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great tv, good picture, didn’t seem to freeze up a lot like some other smart TVs. Never had any issues!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Brilliant TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good tv his performance is outstanding and the image is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL Roku Rocks!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the fourth TCL Roku we have purchased, and we have had good success with all of them. We just installed this one in a new room we created for guests, and it looks good, with a great picture for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV great price No Regrets

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 65” TV, eventually mounted it on the wall in my new house after moving and it’s better than expected and I would buy it again!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    SG

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, took a little time for my eyes to adjust to it (havent got a new tv in 10 years). High quality product. One drawback - glare can be intense depending on its room placement.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good product Good Value

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You want a good product for a good price this is a good option. Been using this brand for a couple of years and they work pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Picture and sound quality is great. I recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    65 inch roku

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. Great picture quality, sound quality is good, but added sound bar and I think im in a movie theater. Bought it for family room but it landed in my bedroom. Great price, about to order a second one

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Really Solid TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv just below the Samsung and Sony range but at a much better price. Picked up this older model for $350 for 65”, and if that were Sony or Samsung you would be twice that amount.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Steve,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Tv for a great value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I paid the picture quality is so good and just perfect overall to use and navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Greasy Tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality tv, exceeded my expectations and would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL ROKU TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV. Will be a customer of TCL for years as long as there is no issues. Nice and smooth eye fill. Don't use the Speakers but they sounded good before i hooked up my surround sound .

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Sparky,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    TCL 65 inch TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, but I'm not crazy about the remote. The volume/mute control on the remote is on the side and is too easily activated when changing channels.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second TCL 4 series tv and it is a great bang for your buck. The picture qualiry is not spectacular but you get what you pay for and is more than sufficient for every day media consumption.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv, good price, nice picture and sound would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TCL 65 inch 4 series is a great value for picture quality. I have a 75 inch 5 series and love it. The picture quality is better, but for the money you can't go wrong with this 4 series model.

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Amazing quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first with this tv because I’m not to familiar with TLC tvs but it’s wonderful. The size and quality. Although the only thing I didn’t like was the mounting points.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Dylan,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support