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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1605 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the picture quality and ease of use of the 65" Class 4-Series 4K UHD HDR Smart Roku TV. Many also appreciate the value for the price and the straightforward setup process. However, some customers have expressed dissatisfaction with the remote control and reported instances of the TV malfunctioning. The sound quality also received some mixed feedback, with some users finding the volume insufficient.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,605 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size. Perfect for our living room space. Good quality. Might want louder volume settings. Other than that over all. Would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fabulous TV. We use it every day and have had no issues. Shocked with the quality for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture quality for the price. It was an easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love my 65' tv! I am a firm believer that TCL is the GOAT when it comes to tv's. They are so easy to use and they always have something new to add to the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best bang for your buck!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We LOVE this tv! It was half the price of our last tv & a much better bang for the buck! It's beautiful, with a snappy OS & the sound is great.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi acsw,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is great for the price. I love Roku you can add as many apps and whatever apps. I recommend this tv 100%

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Jlo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price great tv.Delivery on time tech done a great job to hookup the TV correctly went over everything and showed us how to operate all on tv.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JudyO,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very nice tv better than anything that I've ever owned before The picture and sound quality are exponential and I really couldn't beet the price either.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price. Don’t come expecting much. But it does the job and picture is decent enough. Definitely recommend if you are on a budget.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DarioG,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Value for Money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for money. Especially as we get older the picture quality difference between this tv and the most advanced version is probably not as perceptible.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 5 out of 5 stars

    Well worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything things works very well, just as expected. Doesn't perform as well as high end tvs, but is great compared to others in this price range.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wonderful picture!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second tcl tv that I bought from Bestbuy and they do not disappoint. I love the tv. It’s a really nice size for the price.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Thank you for taking the time to provide your thoughtful review. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! Brandon TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good basic entry level TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good basic tv. Picture is good, not earth shattering, but clear, but absolutely does not overwhelm you with vivid colors and sharpness. It is OK

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JeffreyK,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! There are options available to adjust the settings to better fit your personal preference. You can access the Options menu on the TV by pressing the asterisk (*) button on your remote while watching content. Additionally, you can access expert picture settings by downloading the free Roku mobile app on a smartphone or tablet. The Roku mobile app works as a remote and allows you to access additional features like voice search, private listening, expert picture settings, and more. If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture for the money!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and works great in a bright room. Great price for the tv you get!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fits the bill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clear picture, constant and steady internet connection. easy connection to outside audio source perfect number of tv connections

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MichaelsN,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Tv

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great outcome for a great value. Good quality, paired it with my roku soundbar. Synced perfectly.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Good pbamg for the buck

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good tv for what you pay. Sound isnt grwat but i have a sound bar. Another thing is probably the remote control that comes with these suck.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found this gem on sale for around $300. Great buy. Has everything you need for a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    I'M VERY SATISFIED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this product, the price, and the installation. The Geek Squad guys were great! They leveled my mounting rack and hid the wires and the Direct TV box.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Flat screen TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv it has been a good fit for my church to use to show bible study in our library. Very easy to setup and use. ANd very light.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MatthewF,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support