Customer Ratings & Reviews
- Model:
- 65S455
- |
- SKU:
- 6500473
Customer reviews
Rating 4.5 out of 5 stars with 1605 reviews
(1,605 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the picture quality and ease of use of the 65" Class 4-Series 4K UHD HDR Smart Roku TV. Many also appreciate the value for the price and the straightforward setup process. However, some customers have expressed dissatisfaction with the remote control and reported instances of the TV malfunctioning. The sound quality also received some mixed feedback, with some users finding the volume insufficient.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love the quality and the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great quality, great product for a super price!!!!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv it easy to set up and the price is great.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Nice tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it!!!!!!Very good for an affordable price.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Roku 65 inch
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good deal amazing pictures at this price point
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv. I didn’t expect the quality to be as good.
I would recommend this to a friend - Pros mentioned:Color
Rated 4 out of 5 stars
Solid for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good color and adjusting………………………………………….!!!!!!!!!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture quality and exceeds all expectations.
I would recommend this to a friend Rated 5 out of 5 stars
TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took it out of box turned on and lines were running thru screen. Valled customer service had a new one brought to my home within 72 hours free of charge.
I would recommend this to a friendRated 5 out of 5 stars
Review
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sized tv that runs good, hundreds of on hours no problems
I would recommend this to a friendRated 5 out of 5 stars
Excellent Feature
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TCL Class4-Series 4KUHD HDR Smart Roko TV is an extra feature to my family room. The colors are very brilliant and the sound system is surrounding. The remote functions are easy to use . I enjoy the TV everyday . I wished that I had bought sooner and the price was a huge saving.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Good TV for Teens
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is alright it’s slow with responses and glitches within the Roku app sometimes and airplay. But other than that the picture and sound is immaculate
I would recommend this to a friend Rated 5 out of 5 stars
Best Buy rocks
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything went very well. Best Buy rocks. Thanks for everything.
I would recommend this to a friend- Cons mentioned:Volume
Rated 3 out of 5 stars
It's decent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it's okay. The volume is horrible on it though I got to get to 25 just to hear it good enough. My last TV that just broke I used to put it on seven and heard it loudly. Other than volume is decent
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Natyli,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
I like it!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job! Leaves a little to be desired in the sense of “man, i wish i spent just a little extra money for the next level up”. But overall satified with the purchase! I enjoy rokus OS. For the money, its hard to beat.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Benn,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Best for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What can be really say about a $300 TV it is 4K the process speed seems to be pretty good changes between apps within seconds. And there's not much difference between 4K and high def in my opinion the levels of difference are so slight most people could not tell a difference
I would recommend this to a friend- Pros mentioned:Ease of use, Price
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this tv for about a month and so far I'm extremely happy with it. It was very easy to set up. Only took few minutes and so easy to operate. Great TV at an awesome price.
I would recommend this to a friend Rated 4 out of 5 stars
Buy the extended warranty
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We liked this TV, however, it went blue screen (no picture/sound) exactly 1 month after the 1 year manufacturer warranty expired. I just purchased an exact duplicate, but I bought an extended 4 year warranty this time!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi BuzzardValleyRanch,
Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Awesome upgrade
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV, fits perfectly, great resolution and extremely user friendly. There is only one drawback.. no bluetooth, so headphones can't sync but we love this unit regardless!
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV for the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this purchase! Was skeptical about the picture and sound quality because of the price. But once it was up and installed it looks amazing. Have been using it now for a few weeks and i receive so many compliments. I found it to be a really great find at a very reasonable price. Picture and sound quality are great… at some point may purchase a sound bar, but for apt living its perfect sound. The remote is very easy to use and available apps are easy to find and set up…. I’m very very pleased.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 3 out of 5 stars
Roku TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is good but what I don’t care for is the remote that it came with. I bought a Roku Pro remote and tried multiple times to connect to TV and didn’t work. Overall TV works great
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DianaC,
Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated. For assistance with your remote that was purchased separately, you would want to contact Roku customer support. If you need any further assistance with the TV itself, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support