Customer Ratings & Reviews
- Model:
- 65S455
- |
- SKU:
- 6500473
Customer reviews
Rating 4.5 out of 5 stars with 1605 reviews
(1,605 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the picture quality and ease of use of the 65" Class 4-Series 4K UHD HDR Smart Roku TV. Many also appreciate the value for the price and the straightforward setup process. However, some customers have expressed dissatisfaction with the remote control and reported instances of the TV malfunctioning. The sound quality also received some mixed feedback, with some users finding the volume insufficient.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got a tv at first and it didn’t work so I returned it and got another one and it has lines on it too
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi OscarR,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. We take great measures to ensure that the TVs we send out are in great working condition. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Poor quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the tv a little over a year and the screen went black and will not work. Talk to customer service about the tv and they said it sounded like the mother board went out and they couldn’t do nothing about because my warranty went out.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love Roku TCL Televisions. We have many. The setup is easy and getting any apps you want is very easy.
I would recommend this to a friendRated 5 out of 5 stars
TLC 65" TV Review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a fantastic purchase decision. I have this located in the living area and the picture quality is great!
I would recommend this to a friendRated 2 out of 5 stars
TCL 65 inch TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV has flickered while coming on a few times, I don't want to go through the trouble of returning it.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Xavier,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great product and excellent service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A fantastic tv which is of excellent quality which was set up in our home by professional and kind people.
I would recommend this to a friendRated 4 out of 5 stars
GOOD TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues so far. Get this over the more expensive ones- they usually perform better.
I would recommend this to a friendRated 5 out of 5 stars
Great Product and Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband and I are extremely pleased with this purchase and great service of Best Buy. Thank you very much.
I would recommend this to a friendRated 4 out of 5 stars
Solid BUDGET TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid TV. Audio a little low for my liking. Viewing angles are pretty bad, but for the price you get what you pay for.
I would recommend this to a friendRated 4 out of 5 stars
TCL 65" Roku TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes it is slow to turn on and off. When it does work, it works well.
I would recommend this to a friendRated 5 out of 5 stars
TCL ROKU Review.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great, Great TCL TV with ROKU. The remote app does make up for that little remote that comes with all brands now.
I would recommend this to a friendRated 2 out of 5 stars
Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t love the picture but very light and easy to mount. It’ll do for now
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi NC23,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. There are various settings that can be adjusted to better fit your viewing preference. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Great deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is great for the price! Best Buy price match was so easy and their customer service was the best!
I would recommend this to a friendRated 2 out of 5 stars
Black Screen problem within a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.loved it for one year. went black 12 months in to use.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Not Reliable
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV back light went out and TV was just a few days over 1 year old. Very disappointed for all the money paid and the tv did not last. Apparently it cannot be repaired either. Waste of money.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Nicky,
Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
tv review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far so good. i press power and it works! wall mount seems flimsy but it still on the wall..
I would recommend this to a friendRated 5 out of 5 stars
Great Roku enabled TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Roku enabled TV for a great price. Easy setup. Easy mounting. Can't think of any cons.
I would recommend this to a friendRated 5 out of 5 stars
Great Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im never disappointed when i Purchase a tv from best buy. The tv is exactly as described
I would recommend this to a friendRated 5 out of 5 stars
Good buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good size tv for the price, i buy this roku for good internet connection. Also lasts.
I would recommend this to a friendRated 5 out of 5 stars
You won’t be disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this TV and it’s operating system. It’s the second one I’ve purchased in 6 months.
I would recommend this to a friend