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Customer Ratings & Reviews

Your price for this item is $85.99
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The comparable value price is $429.99

Customer reviews

Rating 4.5 out of 5 stars with 1605 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the picture quality and ease of use of the 65" Class 4-Series 4K UHD HDR Smart Roku TV. Many also appreciate the value for the price and the straightforward setup process. However, some customers have expressed dissatisfaction with the remote control and reported instances of the TV malfunctioning. The sound quality also received some mixed feedback, with some users finding the volume insufficient.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 1,605 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    DAP Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value Sharp picture Easy to operate and set up

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Stunning TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be happier with this new tv! It’s lightweight but sturdy and it’s absolutely stunning. The quality is amazing and I am still in disbelief at the price - feels like I got away with something. Cannot wait for football Sundays with friends & family!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Juicy66,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    I’m Happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV for the price. I’ve been a fan of Roku from the start so I was specifically looking for a Roku TV. If I had to complain, I would say the pre-programmed channel keys on the remote are a little too sensitive and I am frequently inadvertently setting them off.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Stuff and things

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and great price. This is my second 65inch TCL as my moving comany broke my original. The company called Planes hired a 3rd party company to take down the tv but damaged it. They found the same tv in best buy for 100 cheaper.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Amazing customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV for my girlfriends house. I set it up for curbside pickup. Got all the notifications letting me know when it would be ready and when it was ready. When I got there the staff was outstanding. I did have one issue with the screen being broken when I unpackaged it. I called customer service and they said to bring it back and they would exchange it. I got back to the store and all the staff was apologetic and went the extra mile to make sure I was satisfied. They even opened the new TV box to verify the screen was not cracked before I took it home. ( that was per my request and they had no problem accommodating my request) got the TV hung up and it looks amazing in the space. Thank you again for being the BEST in BestBuy!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Roku Tv 65”

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! No delays. Quality image. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Open Box TCL 65" is a good value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value. The TV didnt include a powercord, remote or anything. Would be nice to have that info up front. TV functioning well with no issues

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    awesome picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had always purchased the brand vizio ,then i purchased the TCL, and OMG! the picture is so much higher quality than vizio,i was amazed at the quality of the picture in this tv.i will always purchase and reccomend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Audio Sync

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the TV. Good value. Nagging problem with audio sync on CNN domestic feed and occasionally on other channels. Online consensus seems to be a Roku issue. Streaming service is Hulu. Have tried all online fixes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    VALUE!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tremendous value for the $, highly recommend. Device is easy to setup, works very well and if your intention is to set it up wirelessly, that setup is even more streamlined.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Tut17,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL 60”

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV! Had it for a month now and the picture and quality is top notch. The team at Best Buy did a stellar job mounting it to the wall in no time flat and it looks sleek.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was amazed by the price but even more anazed by the good quality, the size and the sound. I went and told all my family about it. Hopefully they go and grab one asap.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi SandraV,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Roku TV OP!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's insane how cheap this TV is for how perfect the colors are for both gaming and live TV, no frame lag on my games either from the larger screen!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JonathanH,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Television!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my new office. We've been able to do so much with it! Great picture and sound quality. I would definitely purchase this TV again!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great tv no problems for one year

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great tv. I got it on black friday last year for 150. So far no problems. So cheap. Will buybit again

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ImEdD,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Matthew

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working to set up “channels” and apps. Instructions unclear but quality of picture and sound are great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv for the price point, excellent quality picture at an affordable price point.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is a great ! it sit prettyover my fute plsce ! thid eas the firts time I purchsse thus brand and I love it !

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Great for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Can’t beat the price for something like this. It does it’s job and looks great. I just hope it lasts!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My New Roku TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the larger size and the clarity . This fit is perfect in my living room

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DonnaD,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support