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Customer Ratings & Reviews

Your price for this item is $85.99
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The comparable value price is $429.99

Customer reviews

Rating 4.5 out of 5 stars with 1605 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the picture quality and ease of use of the 65" Class 4-Series 4K UHD HDR Smart Roku TV. Many also appreciate the value for the price and the straightforward setup process. However, some customers have expressed dissatisfaction with the remote control and reported instances of the TV malfunctioning. The sound quality also received some mixed feedback, with some users finding the volume insufficient.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 1,605 reviews
  • Rated 5 out of 5 stars

    Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shouldn't have to write.this is outrageous one haves to write a minimum in order to post my review that best buy asked for.I wont shop again.to many emails asking for a review and the drama with it,WHACK!

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Not as advertised

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box description said it would come with all the manufacturers assessors but the remote was not included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greta Tv great deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was nervous to purchase a Roku because I had not purchased one before but I love my tv and best buy delivered it right to my door super fast and easy.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Picture as good as the Samsung 8000 series for a couple hundred bucks Less. Heck of a deal at $430

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of new TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ordered our tv online, and it was delivered and installed without any issues or problems. The installers were courteous and knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this TV for a few weeks but so far it's met my expectations. It's not the greatest TV but it seems it was well worth the price.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JohnC,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Perfect No-Frills TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect television for those who dont need all the extra bells and whistles, highly recommended. And I really like how simple the remote it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this TV for about three years now and it has given me no issues. I have a full surround sound system. It is a staple in my living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65 in Roku tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, size an buy … Had shopped around in so many different stores a warehouse. This by far was the best price amongst them by far… Thanks Best buy …

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    apps are dangerous

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be careful of free apps. If you enter payment methods and you don't want to use them it will cost you because free is only temporary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tlc

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it i have one since October 2018 so far no problem i bought another pne 65 inches 3 weeks ago he work perfectly

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Cheaply made

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is cheaply made. Remote broke first day. Wont buy this brand again

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Rachael,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Roku tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to order we found the tv we liked and received on the morning promised in the order

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Roku Television a plus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the television but the clarity isn't quite as good as our last television.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JudithW,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! There are various picture settings that can be toggled to better fit your personal preference. We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    joejoe

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with this t.v. No feet, but I decided to hang it. 2nd time around for this review.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Amazing Television.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television, screen is amazing. No need to adjust the settings, left it just how it came from the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was affordable and the customer service was very thorough with product knowledge

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi gerold45,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Mr.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the money, great service, on time delivery nice people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far still loving it.... It's the biggest TV we've ever got for our apartment and we don't regret it at all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Super

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, great value, extremely easy to setup.

    I would recommend this to a friend