Customer Ratings & Reviews
- Model:
- 65S455
- |
- SKU:
- 6500473
Customer reviews
Rating 4.5 out of 5 stars with 1605 reviews
(1,605 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the picture quality and ease of use of the 65" Class 4-Series 4K UHD HDR Smart Roku TV. Many also appreciate the value for the price and the straightforward setup process. However, some customers have expressed dissatisfaction with the remote control and reported instances of the TV malfunctioning. The sound quality also received some mixed feedback, with some users finding the volume insufficient.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
One Legal Patriot
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing since a slice of bread in my MRE and steak every Friday in mermites
I would recommend this to a friendRated 5 out of 5 stars
artsisy7
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ae57248w6hwryiwmnt7ios6p8oe9i uar5u7mwk859e608pronw49ep9rl,
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Poor picture and sound quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad looking tv, but the picture quality is lacking and the sound is not good at all. We just set the tv up yesterday, watched for about an hour, and decided we'll be returning it. I've always had Samsung tvs and shouldn't have made the change. I'll be picking up another Samsung when I return this. Definitely worse the higher price!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Allison,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Awesome buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it was a great pick. I would recommend the purchase of this tv
I would recommend this to a friendRated 5 out of 5 stars
65" television
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great product. I already had one in a smaller size so I knew I would like it
I would recommend this to a friendRated 5 out of 5 stars
Very satisfied
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV I purchased one before two years ago
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi EmmitaA,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
TCL tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like the picture but need a sound bar to hear better. It’s a bit tinny
I would recommend this to a friend- Pros mentioned:Price
Rated 5 out of 5 stars
Just a great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review. I have owners TV for approximately three years now I love it and will highly recommend i  paid 500+ dollars from mine  no I see Best Buy has it on the website a lot cheaper definitely worth the money
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
65" tcl roku
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good price. Works well. Quick delivery. I enjoy the roku interface. Powers on quickly. Picture good. Sound good (we're not "fussy" tv watchers). Using only as tv - no gaming.
I would recommend this to a friend - Pros mentioned:Tv quality
Rated 5 out of 5 stars
TCL 65" T.V.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great so far. Need to get mounting done. Delivery was awesome. Largest T.V. we have ever had. Hope it lasts a long time. TCL was recommended by our son for easiest setup. He was correct.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great, better than expected. Best Buy was garbage. I will be buying my next one on Amazon and have it shipped.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
TCL 65" TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV for the price. It has a great picture and does exactly what I need it to do. Hope the quality holds up. We like this TV...
I would recommend this to a friend - Cons mentioned:Reliability
Rated 1 out of 5 stars
TCL is crap
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TCL quit working after 2 years. One year warranty. Piece of Crap
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Awesome TV.......
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love TCL Roku, very nice product for the buck,and very simple to navigate.
I would recommend this to a friend - Cons mentioned:Reliability
Rated 1 out of 5 stars
Despite good reviews
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this tv because the reviews were soo good but within the first few months, even though I do not use if often it was slow, lagging the visuals even though the audio was fine, and randomly restarts. I wish I had the receipt or box to return it, just be careful to test the tv out before!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Mikayla,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Substandard OTA Tuner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad overall but the OTA tuner is substandard and won't receive channels another TV (40 feet of coax further away receives). Also no timer to turn on TV at a future time. Finally, hundreds of ridiculously undesired channels which take long time to delete and which reappear if a new channel scan is done.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Thank you for taking the time to write a review. We would appreciate the opportunity to look into this for you and see if we are able to assist you. Please reach out to tclsocial@tcl.com to see if we can isolate what is occurring. Please include your contact information and a description of what we can assist with and someone will get back to you as soon as they can. Best, Brandon TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this brand of TV and the picture is excellent given its size.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best value great picture and i also 3 other tcl tv best tv on the market
I would recommend this to a friend Rated 3 out of 5 stars
TCL 65”
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Color is not clear for a large screen. Adjusting color doesn’t make a difference
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ElizabethG,
Thank you for taking the time to provide your feedback. There are options available to adjust the settings to better fit your personal preference. You can access the Options menu on the TV by pressing the asterisk (*) button on your remote while watching content. Additionally, you can access expert picture settings by downloading the free Roku mobile app on a smartphone or tablet. The Roku mobile app works as a remote and allows you to access additional features like voice search, private listening, expert picture settings, and more. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up and use. Up and working in 10 minutes.
I would recommend this to a friend