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Customer Ratings & Reviews

Your price for this item is $85.99
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The comparable value price is $429.99

Customer reviews

Rating 4.5 out of 5 stars with 1603 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the picture quality and ease of use of the 65" Class 4-Series 4K UHD HDR Smart Roku TV. Many also appreciate the value for the price and the straightforward setup process. However, some customers have expressed dissatisfaction with the remote control and reported instances of the TV malfunctioning. The sound quality also received some mixed feedback, with some users finding the volume insufficient.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,603 reviews
  • Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great! Easy to setup. Install and Delivery went smoothly. Love having the ROKU features built in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned a TCL prior to this purchase and these tv’s preform well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My New TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy and i LOVE IT! I decided to treat myself!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nice until broken

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice when it worked. Went to a black screen after 16 months (warrantied only a year). Did all troubleshooting with no luck. Better buy the protection with this one!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bad service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got the tv with a crack at the lower right of the screen. Didn't notice it because of the nylon covering it and when it started to expand and show black pixels it was after the 15 day return period and bestbuy are unwilling to take responsibility and replace it.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Regev,

      Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged. All of our TVs and packing are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. In cases like this, we recommend you contact your retailer again as they are the best equipped to help you. If you purchased an extended warranty, you may want to reach out to see if you can file a warranty claim through the extended warranty company. Furthermore, if you purchased using a credit card, some credit card companies also provide additional coverage.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    White spots, not fun to watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    White spots all over the bottom of the screen. We haven’t had the TV up and on for even 6 weeks!! Would not recommend. It’s hard to watch. Will try to return if Best Buy will let me.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BBags,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV typically produces a beautiful picture. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    Average TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv but exchange this with another company because the video and sound results and not up to the mark for me. It has not any Dolby Vision and HDR compatibility

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. This TV does indeed feature HDR10 support. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. Happy viewing!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Price, Tv quality

    Rated 4 out of 5 stars

    Mounting Holes Are Low

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I love the TV and was a great deal for the price. I prefer Roku over other streaming sticks because they are open source and have all streaming platforms available. It was easy to setup the TV and activate my apps. Because I already had a Roku account, some apps automatically were logged in which was nice. The one drawback to the TV is that the wall bracket mounting holes on the back of the TV are very low towards the bottom of the TV. I already had a wall mount installed for my old TV so didn't want to adjust the wall mount itself. Therefore, the TV is positioned higher on the wall than I would like. Considering getting a different type of bracket but for now it works.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AndrewP,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv for the price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These tvs are easy to set up work great and are built to last i am still using them currently in 2025

    I would recommend this to a friend
  • Pros mentioned:
    Price, Tv quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv. Good quality but the remote is small and weird. Good value for the price, but I don’t like every time I turn the tv on I have to toggle thru the input and select my cable. Maybe it’s because this is a streaming type tv, idk. I just wish I could turn it on and it stay on my cable channels. That’s what I watch. Has a bunch of other features, but I haven’t explored or used them. I’d still recommend this tv!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    10/10 stop shopping just get this TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly! The remote is small and simple. The volume buttons on the side are awkward to use but that’s the only thing I don’t like. It responds immediately, no lag. (Yay!). Tv is easy to set up and navigate. The option to turn off the “soap opera” look was easy to find so the picture quality is great too! So glad I choose TCL brand!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use, Picture quality

    Rated 5 out of 5 stars

    Upgraded from 43" TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is AWESOME. Kinda funny how much faster and easier to use than the 43" model from 3 years ago. Anyway, lots of inputs, quick transitions between modes, nice color and decent speakers. Overall if you have the space and desire for large TV/display, I'd recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Tv quality

    Rated 5 out of 5 stars

    Great tv with built in apps.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this tv for my mother. She uses it daily and the size and quality was just as described. Easy to set up for her. Not too heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Very happy customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture & price. Very easu to set up and use!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great TV for mom

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for mom for Mother's Day to replace her old non smart 65" 1080p TV. Simplies her accessing streaming apps like Netflix and Hulu to watch her K-Dramas. Previously had her TV connected to a Chromebox for her to access streaming apps which was a challenge for her to navigate. Considering that, the better 4k picture quality amd the price being half the price of what we paid for her old TV its definitely worth it. Haven't had it long enough to know how reliable it will be but if it lasts as long as her last TV it is a great purchase. By then 8k TVs should be a common thing and a lot cheaper.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Price

    Rated 5 out of 5 stars

    Cut the cord

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Changed to streaming service so purchased this TV with built in Roku. Clear picture, easy set up and use.. great price. Should have bought sooner

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi cricket41,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    TCL TV experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is my first time to use TCL TV in my home and when I went to Bestbuy i didn't know which one to pic I had Samsung in my mind but the price was not in my range. So I saw this 65'' TCL TV with very affordable price (about $ 360) and then I Googled if it is good brand, I found out that compared to other brands TCL is one of the more budget-friendly brands on the market, and since it has Roku and Google TV smart platforms I am able to download many apps. And it has voice control. And the the sound is very good.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi WedebF,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smart TV interface is user-friendly and responsive, featuring all major streaming apps and reliable voice control. Sleek and modern in design, it fits beautifully into any space. With ample connectivity options and excellent value for money, this TV is a top choice for an enhanced home entertainment experience. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Price

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Took me 5 minutes to set up. Easy to add on a sound bar. It walks you they step by step. Cant beat it fit the price/value.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the TCL 65" Class 4-Series 4K UHD HDR Smart Roku TV, and I have been thoroughly impressed with its performance. The 4K UHD resolution and HDR technology combine to deliver stunning visuals with crisp details and vibrant colors that make everything I watch truly come to life. Whether I'm streaming movies, playing video games, or watching my favorite shows, the picture quality is consistently impressive. The built-in Roku platform is a game-changer, providing quick and easy access to all my favorite streaming services and apps. Navigating through different content options is a breeze, and the remote control's user-friendly layout makes it even more convenient. I no longer have to switch between different devices – everything I need is right at my fingertips. The size of the TV is perfect for my living room, creating a cinematic experience that immerses me in whatever I'm watching. The audio quality is also surprisingly good, with clear dialogue and decent depth, although I do occasionally use external speakers for a more immersive sound. Setting up the TV was straightforward, and the overall user interface is intuitive, making it accessible even for those who may not be tech-savvy. The slim and modern design of the TV adds a touch of elegance to my living space, and the thin bezels enhance the viewing experience. In summary, the TCL 65" Class 4-Series 4K UHD HDR Smart Roku TV has exceeded my expectations. Its impressive picture quality, seamless streaming capabilities, and user-friendly interface have made it a fantastic addition to my home entertainment setup. Whether for watching movies, gaming, or streaming content, this TV delivers a top-notch experience that I'm thoroughly enjoying.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi StanislavK,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support