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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 955 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the 65” Class 4 Series 4K UHD Smart Roku TV for its excellent picture quality, easy setup, and affordable price. Many customers appreciate the integration of Roku capabilities within the TV, making it a great choice for streaming content. However, some customers have concerns about the remote control's quality, screen issues, durability, warranty, and overheating while using streaming apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 955 reviews
  • Rated 5 out of 5 stars

    TCL Roku TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this 65" TV. The guys that installed it were very professional, friendly and went above and beyond. They got all my remotes working to the satellite company and explained how the TV remotes worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for streaming on different apps. You can hook your phone up and use it as the remote which is a cool feature. Overall it’s great for watching tv, movies, and sports. Haven’t tried it with video game consoles yet, though.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Green Static

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sometimes when I turn on the TV I get a strange green static screen. I have to unplug the TV and plug it back in to get rid of the Green mess. other than that irritating annoyance, The TV is great and the picture is good

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Shawley,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Cons mentioned:
    Software

    Rated 2 out of 5 stars

    Not great quality 1 excellent feature: Live Pause

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace same TV which went BLACK SCREEN (known problem) 5 days after warranty expired (2 yr 5 days). Bought again because of the 90 minute pause live TV feature which I love. New one software messing up. Black bar with details covers bottom half of screen continually pops up. Very annoying. When using Hulu Netflix etc, keeps crashing and won't replay. EXTREMELY ANNOYED. Either a bad set or bad software. But for the 90 day playback, this would be a one star review.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Latte,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Excellent value, excellent product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a long time, I was skeptical of the TCL brand. After my neighbor recommending it, and after 3 TCL tv purchases, I thought I’d try this deal. It’s perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV for the price Point!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV! Hooked up an antenna and it not only found a ton of local stations it also went thru the apps and added a bunch of other channels. In total i have over 200 channels. With a guide too!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice TV and it is easy to use. Easy to view the screen, even without my glasses. Would be nice to have a remote with a number keypad to go through the regular channels easier.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    okay TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's an okay tv, the picture is great but it is always trying to switch to a different app and if you don't catch it in a few seconds your show is always changing.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ToniP,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Only complaint is the signal between the remote & TV is weak compared to other devices like PS4, Switch, etc. So it did require a slight change in habit, but it's a quality TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the $$$

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice quality, a sound bar is needed if the room you have it in is larger. Picture is sort of dull in a brightly lit room, nothing turning the lights off won't fix. Overall great TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have been and hope to continue to be a ROKU user

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price of TV was competitive I got this size because I could lift it I chose BEST BUY because it’s local and home delivery service — NO COMPLAINTS (and that is very rare these days)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL 65’ Tv Loce it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so pleased and satisfied with my Tv. The customer service at the store was excellent! It was delivered within two days. It is working fantastic for me to watch my favorite shows. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great display, has all the apps that I wanted (HBO, netflix, hulu, youtube, peacock, prime, etc.), and the interface is snappy and quick.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I didn't pay for this

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The third party folks who came to install the unit looked like they were from the movie "Boyz in the Hood". The wearing wearing clothes to either cut grass or play basketball. I didn't pay for this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a very good tv. It was easy to set up, we love Roku, and it has been reliable. The refresh rate seems to be a bit slow and grainy, but that is to be expected at this price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy for my COVID work cave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well. This TV was the best buy ever. i needed 4K so i went for last years model and paid a small amount. I now have a silly TV in my COVID work cave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is a game changer. I have never had a roku tv and absolutely love it. Was recommended my my son who has many of them throughout his house. Buy. You won’t be disappointed!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked, the room i put this tv has alot of lights and it didnt have any noticeable glares, the volume sounds just fine, everyting is to be expected for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Every man should have one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my TV when i programed it i got so many channals other then the local ones. It's just like being at the moves in your own home.I am going to add sound bar to it soon.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fantastic value, light on options

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great set, but some of the tuning options are lacking. There’s no option to disable motion smoothing on the streaming input, so any movies watched on the native Roku apps get that soap opera effect.

    I would recommend this to a friend