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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 955 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the 65” Class 4 Series 4K UHD Smart Roku TV for its excellent picture quality, easy setup, and affordable price. Many customers appreciate the integration of Roku capabilities within the TV, making it a great choice for streaming content. However, some customers have concerns about the remote control's quality, screen issues, durability, warranty, and overheating while using streaming apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 955 reviews
  • Rated 5 out of 5 stars

    75 inc TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the best TV and I will recommend this to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV. Great Value.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. Easy to use and the picture is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    e

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice tv easy connection great deal worth the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy set up. Would recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product will recommend other to buy this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had any problems and it was easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tcl tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TCL brand is a great product and great pricing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 3 of these on sale. All work well and I would buy them again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about the TV except on sunny days it is hard to view.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far tv is holding up. I needed one that had several HDMI ports.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4K value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the money.would recommend for anyone looking for a 4K value

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Malfunctioning TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got tv as a gift for my parents 30th anniversary. 2 days after they set it up there are large dark spots on the right side of the tv. Need to get an exchange.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    satisfied. satisfied. satisfied. satisfied. that's 50.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its a tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special about it its a tv it work's for what it is

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv works wonderfully but the only complaint I have is the fact that BestBuy took the money from my bank account 2 months after I had already purchased and received the product! I willie never do business with them at least not purchase anything online from them!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Terrible cheap TV!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible TV, and even worst is TCL customer service. The TV had issues since day 1 (did not return thinking it could be my wifi, it wasn’t). From connecting to the internet, to being fast enough to play Netflix, or any of those apps. It will freeze and kick you out of the app. It has glitches with everything. The quality of the image changes constantly. Will have to go through the insurance I bought from Best Buy even though it’s still under the warranty, that’s how useless TCL is. Do yourself a favor and spend $100 more but get yourself a better brand TV.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi avlh,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Wish I would have stuck with a sony

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not real happy with this tv. Picture is not as crisp as expected, volume is extremely touchy, only HDMI cable ports, no coaxial input/output and have had a lot of issues with it jiving with my router.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Wags,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. There is a coaxial port located on the back of the TV. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    65” smart tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not unpacked tv yet. Does look good in the box

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Volume Control Extremely Slow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be an alright TV since I bought it 12 days ago. But a big and really annoying issue I have is the volume control is WAY too slow. It literally takes 12 seconds to go from 0 to 50% volume.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Chuckles,

      Thank you for taking the time to provide your feedback. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    It's...fine

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you see the vertical bars, you'll never unsee them. This isn't a bad TV for a Black Friday price, but don't be fooled into thinking you'll get a great one.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Jason,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.

      Thank you,

      Sara
      TCL Customer Support