Customer Ratings & Reviews
- Model:
- 65S446
- |
- SKU:
- 6470251
Customer reviews
Rating 4.3 out of 5 stars with 297 reviews
(297 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the picture quality, ease of use, and value for the price of the 65" Class 4-Series LED 4K UHD Smart Google TV. Many also appreciate the TV's size and straightforward setup process. Positive feedback also highlights the user-friendly interface and the range of features offered. However, some customers expressed dissatisfaction with the remote control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
OurnewTCL65”
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a new 65” tv. The folks came out sent from Best Buy. One man did all the work. He was very friendly, cordial and professional. He did all the work his self, he was quick, very meticulous in his work. We were very happy with his installation. And would recommend to anyone looking for this service.
I would recommend this to a friend- Pros mentioned:Tv size
Rated 3 out of 5 stars
Love TCL but they missed the mark here.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned and got the Roku version. I really enjoyed the Google tv interface, but it was horribly glitchy.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi codeman,
Thank you for taking the time providing your feedback. We are sorry to hear about your experience.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
We will continue to work hard to provide our customers with the best experience. Best of luck!
-TCL Customer Support
Rated 1 out of 5 stars
Worst TV I own
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is so slow. I am righting the review in hopes of winning the $400 gift card to apply to a new TV. I have done everything possible to help with this TV, it is the newest and worst TV in my house no matter what the setting. The google voice feature works about 2% of the time. Terrible!
No, I would not recommend this to a friendRated 2 out of 5 stars
Annoying
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was good for a few months and now I can’t get the remote to connect to the tv. I even bought a new remote and the tv will not respond
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Decent with issues
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Halfway decent picture, but it would just randomly pick it's own brightness Ultimately returned.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JacobR,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
TCL 65" Class 4-Series LED 4K UHD Smart Google
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TCL 65" Class 4-Series LED 4K UHD Smart Google is what they say and more it is fantastic so I bought another one the for my racing cockpit love it.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
I’m in the middle of the road…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IDK how I really feel about this TV. I’m in the middle. It’s a larger screen but I don’t like the errors,
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi McCarter,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Buggy integration w/ Google Home +own features
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this but I'm debating what actually it does better over the $125 cheaper recent Android TV model I was planning on returning (or a similarly priced TCL Roku TV). My major motivation was integration with Google Home but also upgrading from 1080p. (1) Fast on functionality doesn't appear to include wifi and ethernet connection so nothing but a fast on attached roku or other dongle can turn it on by voice. Wasn't fixed over Android TV. (2) Google Home streams Apple Music with subscription but sending it to this TV and my non-Atmos/DTS+ sound bar is horribly choppy. (3) Google Assistant on the TV and it's integration with Google Home system has been working poorly, has been unresponsive and I can't figure out why. It's worse than previous generation Chromecast with showing connected services like camera footage. Nice that it adds Dolby Digital Plus and eArc should those be of value (not with my soundbar!), certainly an upgrade over 1080p in terms of video quality. Appreciate that it does do digital audio pass through. If it doesn't work better with Google Home, really seems that overall package is less than a TCL Roku TV plus an Chromecast or the older Android TV (or maybe even smart 4K TV) with a 4K Roku box. Definitely consider if relevant, some of these things may get worked out but clock is ticking ...
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
Rated 3 out of 5 stars
Poor backlight consistency
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this less than a month ago. Sorry to find out that the return period is only 15 days. The backlighting on my cable menu is inconsistent, which led me to look at some TCL reviews. Pretty bad, despite the glowing reviews by electronic magazines, etc. I'd have second thoughts about buying TCL again. At least I have a BB service plan, but I'm sure that will disappoint when it's needed. Litigate?
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi TomS,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. We take great measures to ensure that the TVs we send out are in great working condition. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Buy a Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound and picture quality terrible. I have also 42" roku one and both of them has frozen problems. I bought this because of android but it is useless. Google TV dosent have Chrome Browser inside. This is really ridicilus. You can download some other browsers but they are hard to use. Dont waste your money for android and also garbage TCL. Go and buy a Samsung for better sound and picture quality.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Samet,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
If you love streaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice tv if you love streaming television and movies. Able to download all of your apps and login with Google account.
I would recommend this to a friend- Pros mentioned:Price
Rated 3 out of 5 stars
Good tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great television for prive point apps work fine Also wifi connection good
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Techguy22,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
SUPER GRAINY -Auto Adjusting visuals are the ENEMY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.picture 5/10 , voice search 3/10 barely ever works or is super delayed, setup 5/10 allows several apps to connect from phone so dont have to enter in a bunch of info BUT brand new tv has a 2 to 3 hour update is has to do and you have to install every basic app onto it that it says it comes with which adds about another hour. now, the auto adjusting, good god its terrible. within 5 seconds it will swap from light to dark to mid light. Like ok i get it youre adjusting to whats on the screen but its literally to the point your putting sunglasses on and off over and over again. Changed the settings, still did it. Changed it to OFF in the factory deep in settings, still DID IT. I get it its a budget 4k TV... but the pixelation on this thing is terrible. Support says its because youre watching things that arent in 4K, welp.. i am actually lol and theyre still beyond pixelated and grainy. was hoping for better but fairly disappointed. not one to usually right reviews but now i have to haul this thing back to the store to get something else. just a big let down.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Dalton,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This does not sound normal, and is not the experience we expect or want for our customers. This TV typically produces a beautiful picture. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
TV purchase and install.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couple of hiccups getting the tv installed. Needed several calls to get straight. Geek squad was outstanding.
I would recommend this to a friendRated 5 out of 5 stars
Nice Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I already have a tcl Android tv in my bedroom. It was time to upgrade my living room tv to a smart tv. I love this tv so it was an easy decision to get another one.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Good price for size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size for the price but something is off with the quality.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Sasmate420,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great deal!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty nice screen quality & a great deal on an open box item. Great staff in Temecula super helpful.
I would recommend this to a friendRated 4 out of 5 stars
TCL
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My TCL Google Tv is Not What I Expected. It is Very Different From All Others I Have Purchased.
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The "geek squad" that delivered my TV we're very nice and helpful. Thank you for getting my TV to me safely. I love it!!
I would recommend this to a friendRated 5 out of 5 stars
outdoor tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv to mount on the wall of our patio. It has been a couple of months since i purchased it and i couldn't be happier.
I would recommend this to a friend